Objective

Looking for a Computer Technician position where I can utilize my skills and experience. Enthusiastic,

analytical, problem solver, quick learner, team player and effective communicator with a high technical

aptitude.

Education

Certifications - Comp TIA A+ and N+ (Feb 2016 – Present)

Varibobi High school (A-Levels) - Varibobi, Greece (1993)

Technical skills

Software Installation: MS Windows OS (XP, ME, Vista, 7, 8, 10), Adobe Acrobat, Nuance, Norton Anti-virus, Kaspersky Anti-virus, Malware, Firewalls, Multimedia File Conversion Software, Microsoft Office

Hardware Installation: Hard disk, video graphics card, Sound cards, DVD/CD drives, processors, motherboards, network cards, memory/RAM.

Software Programs: HTML, Microsoft Office, C+, Multimedia Conversion (XILSoft, NERO)

Related Experience

Computer Support Specialist

Nykis Systems LLC

Atlanta, GA

November 2015 – Present

Provided online support for hardware and software installation, configurations, troubleshooting and maintenance.

Troubleshooting and problem solving Windows 7, 8, 10, Microsoft Office 2007 – 2013.

Assist 1-2 clients a week with 10 – 20 end users each, on a monthly basis.

Maintained daily performance of computer systems and run diagnostic programs and anti-virus software to resolve problems.

Respond to email messages for customers seeking support.

Providing technical support by asking questions to determine the nature of the problem and resolving them. In addition, walking the customer through problem-solving process.

Install, modify and repair computer hardware and software via online support.

Follow-up up with the customer to ensure issue has been resolved via telephone and/or email.

Imaging and configuration of workstations, software installations, and networked printers.

IT Support Specialist

(Self Employed)

Hireco Services

January 1995 – October 2015

15+ years’ hardware and software installation, configurations, troubleshooting, maintenance, sales and office solutions.

•Computer assembling and maintenance with excellent troubleshooting skills in complex software and hardware problems.

•Installing and configuring the peripherals, components, drivers, software and application to user requirements.

•Wide knowledge of CPUs and deep knowledge of printer and cartage refilling including troubleshooting and configuring.

•Some proficiency in electrical hardware testing equipment (Multi meter, PCB testing card, analog meter, etc.).

•Solid understanding of configuring and troubleshooting desktops and laptops and also very knowledgeable with hardware tools like printers, VoIP, UPSs, networking and telecommunications devices.

•Highly proficient in Installation of hardware like Hard disks, Floppy drives, CD Drives, Sound Blaster cards, Processors, Memory, Power supply unit, Network cards, Video graphics card, RAID Hard disk controller cards, etc. on PC systems.

•Proficient in PC mirroring and imaging using software such as Ghost, Acronis etc.