Jaya Laxmi Technical Business Analyst

Email: acugdc@r.postjobfree.com

Professional summary

Over 7+ years of experience as Business System Analyst, Project Lead and 4+ years as Programmer. Extensive knowledge of Banking, Brokerage, Investment Banking (BFSI domains) and Cisco collaborative learning services. Full SDLC experience which includes system analysis, requirements gathering, System & technical design, development, QA testing, database querying, documentation, reverse engineering, production support. Previously worked in New Jersey, USA for 4.5 years.

Worked with leading Global financial institutions and Networking systems such as Charles Schwab, Union Bank of Switzerland, Bank of America/Merrill Lynch, JP Morgan Chase and Cisco Systems.

Worked on cross technologies -Mainframes, Java and Web Services.

Functional: Led complex business process analysis, requirements gathering, contribute to BRD/FRD, SRS documentation, functional gap analysis, Application Design with wireframes/mockups, Data modeling, involved in creation and review of use cases, data analysis, translate business requirements into System requirements, JAD and Business User interface.

Technical: Perform complex systems analysis, functional & technical gaps identification, Technical Design documentation (TDD), Technical writing, work estimation, reverse engineering, interaction with technical and business stakeholders, data mapping, design custom solutions, programming and production support.

Expertise in database operations – Query databases using SQL and TOAD, testing, data validation and performance tuning, prepare ER Diagrams/data modeling and data schemas.

Create high level system design flows, project plans, System use cases, resolutions, code reviews and issues, test plan, test results, meeting minutes, RFP/RFI and weekly status reports for project management.

Testing: Functional testing, usability testing, API testing and manual testing to support UAT to ensure application works with no defects before moving to Production from QA. Solid understanding of STLC process.

With development background have the ability to look through code and be able to identify and document business rules and system behavior.

Excellent analytical and problem solving skills; adept at managing complex projects with cross functional teams across geographies.

Ability to work with both Waterfall and Agile methodologies

Skills

Databases

DB2, ORACLE, Ms Access

Languages

COBOL, DB2, JCL, JAVA, SQL, SPARQL, CICS

Tools

Rest Client, APIs, Rally, CHANGEMAN, ENDEVOR, FILE-AID, FTP, SPUFI, Crystal, TOAD, NDM, XPEDITOR, QC, BMC, ABEND-AID, MS VISIO\Word\Excel\Power point/Share point, Program Inc.

Operating Systems

Z/OS, Windows, UNIX/Linux

Web technologies, ERP/CRM, Middleware

SAP ETL, .NET, Exstream Dialogue, MQ series

Certifications

Certificate of appreciation for CMMI level 3 reappraisal work

Post graduate in Industrial Relations and Personnel Management

Employer : SRS Consulting inc:

Client : CISCO SYSTEMS Inc (Aug, 2014 – current date)

Business Analyst

Learning@Cisco’s Cloud based Social Collaborative Knowledge Suite (CK): CK Solution is an innovative, first ever enterprise-class suite of products that combine learning, with crowd sourcing, with mobile and live interactions. It provides a cloud based fully integrated knowledge suite that is secured, helps mobilize work force, & provides instantaneous access to experts. URL: http://www.cisco.com/c/dam/en/us/products/collateral/cloud-systems-management/collaborative-knowledge/collaborative-knowledge-aag.pdf

Responsibilities:

My responsibilities include requirement gathering, preparing functional requirements specification and non-functional requirement documents, data analysis and, writing user stories.

Collaborate with development teams, Business requirements and QA team, Technical design and Architecture teams, Front end design team and SMEs.

Create End-user documentation, process flow diagrams, FAQs, Release notes, API documentation and other Technical/System documentation.

Work with inter pillar teams for inter dependencies user stories and solutions.

Preparation of bulk Activity stream test data by using POST methods for all VKM activities.

Perform API service testing using Rest Client and handle JSON responses.

Review ‘front-end’ QA tasks that consist of testing new enhancements, data and interface features (UI/UX) before release to clients.

Facilitate meetings with various stakeholders to streamline implementation of Visual Knowledge Map (VKM) Release functional requirements.

Prepare presentations and give demos to stakeholders and L1 team about VKM features and functionality.

Be part of Sprint planning, Data modeling, Tenant and user onboarding process and Retrospective meetings.

Attend daily Agile SCRUM meetings and update Project status to Scrum team members.

Environment: API web services, Rest Client, JSON, Rally, Agile, PuTTY, WinSCP, GITbash, Linux, Java, UI, SPARQL, Continuous Integration (CI), etc.

Social Security Administration (SSA)Technical Lead/Project Coordinator (Dec, 2012 – Feb, 2014)

Zolon Tech Inc. provides information technology (IT) strategic services to public and private sector organizations in the United States. Federal clientele includes DS CTO, Department of Veterans Affairs (DVA), Department of Labor, Department of Transportation (DOT), Internal Revenue Service (IRS), Social Security Administration(SSA), Department Intelligence Agency (DIA), and the US Department of Agriculture (USDA) to cite a few.

Responsibilities:

Analyzed US Federal Government RFP technical requirements and provided Technical approach/solutions.

Provide expertise to support the development of the technical approach (Mainframe, SAP) as a SME.

Conduct gap analysis and assess scope for the Contracts for Department of Defense, Diplomatic Security, USCIS, IRS, FBI, DOI, CA/CST etc RFPs.

Led the Zolon offshore team to win IT Engineering Support Services Contract Award with SSA worth of $79 million, Department of Interior Contract Award which is ID/IQ worth of $200 million.

Analyzed software requirements and developed solutions that meet customer requirements/SOW and write assigned sections and user stories.

Provide technical input to business management proposal components - Work breakdown structures (WBS), Pricing, QASP, Transition, ITIL best practices, User stories, draft SLAs, User documentation, Labor categories and Project Organization charts.

Contributed to CMMI Level 3 certification process documentation

Client : BANK OF AMERICA/MERRILL LYNCH -Pennington, NJ (Nov, 2010 –April, 2012)

Role : Business system Analyst/Tech Lead/Technical writer

Global Bookkeeping Repository is data repository, will house ML/BOA financial data globally. GBR will be the one stop shopping source of client financial data within Global Utilities for both Banking and Trading/Brokerage. This repository will consolidate all client financial data (activity, positions/holdings, tax lots and balances) into one source regardless of entity, region, product, currency, time zone, language, etc.

Responsibilities:

Gathered business requirements for application design and development.

Extraction and documentation of Business process logic/rules from legacy programs to understand the actual business logic in production as opposed to the business rules believed to be in place - gap analysis.

Created SRS, BRDs, high level, program level, activity level and logical design documents.

Responsible for mapping and identification of source fields of interfacing systems (Mutual fund, Trade, Corporate actions, Money market, etc). Expert knowledge of file layouts and table structures/fields.

Flow charted the complex sequence of jobs in batch EOD process and timings to tune the batch cycles and job dependencies. Upload high level flows onto Share point to give an overview to all users.

Detailed documentation of current project application issues E.g., Fractional share breaks and events, Currency code logic, existing Posting rules, Reconciliation process, categorization of recon breaks.

Participate in project planning sessions to gather, analyze business requirements, review use cases, assist in root cause analysis and resolutions.

Developed and maintained Business Data Dictionary and Message repository.

Excellent database query skills using SQL and TOAD.

Client : JP Morgan Chase (Vendor: Cognizant Technology Solutions) Whippany, NJ (Aug, 09 - Aug, 10)

Role : Project lead/Techno-functional analyst

The goal of MARGINS project was to wean out the information required to re-implement the ancient legacy Programs in a new client/server environment.

Responsibilities:

Research system functionality, Process mapping, data modeling and technical documentation.

Analyzed programs to extract the business logic and perform gap analysis for data migration.

Presentation to clients on assignment logic of Security types (Equities, Bonds, Mutual funds, derivatives, options, etc) and Sub Security types analyzing core programs.

Extensive success in translating business requirements and user expectations into detailed system specifications.

As a Technical writer understand the data needs of the future system while documenting the existing system in a way that is useful for JAVA migration.

Created data dictionaries to all business units with IO cards, DB2 tables, Input files to the calculator engine.

Status report preparation and project co-ordination. Attend weekly team meetings and client meetings.

Health Vision, Somerset, NJ (Apr, 08 – July, 09)

Business Analyst/Team Lead

Health Vision set out to build a robust claims processing application that would allow physician offices to submit claim information and immediately get processing results. The new Web-based application would allow patients to know, at the point of service, the total amount owed for the medical procedure.

Responsibilities:

Acted as a facilitator and liaison, bridging the gap between business and technical resources with the focus on the business and technical aspects.

Support System integration, functional testing, UAT support and source code maintenance.

Document all test results on Excel sheet, load onto share drive to be utilized as references by QA team.

Collaborate with development and testing teams during all phases of software development lifecycle to provide necessary support in understanding requirements.

Wipro Technologies

Client : Union Bank of Switzerland (Aug, 07– Dec, 07)

Role : Programmer Analyst

Global Reconciliation Utility has been set up to initially replace the Bank's Stock reconciliation system, STORM,

with the existing Cash reconciliation system into TLM (Transaction life cycle management), for UBS business in

London, Stanford and Asia Pacific.

Responsibilities:

Technical design, development, testing, documentation, support.

Analyze legacy system codes, DCLGEN, copybooks, and JCL, PROCs, control cards for program changes

Prepared test data and analyze test output before incorporating the SQL query into application programs using SQL/SPUFI, BMC tool.

Developed and implemented reconciliation match rules for new source system reconciliations and changes to existing reconciliations.

Prepare detailed design documentation of Cash and Stock reconciliation, System test plan and test procedures.

Participated in project planning sessions with project managers, business analyst, client to outline the requirements and design.

Charles Schwab, Programmer Analyst (Mar, 07 – Jul, 07)

Complex Client Relationship (CCR) groups (Household) customer based on the common assets which will be shared by one or more than one customer. House holding is a sale, service, advice, and marketing tool used to group together the accounts that belong to the same 'households’.

Responsibilities:

Develop and modify COBOL batch applications accessing DB2 database and files.

Attend team and client meetings, preparation of weekly and prepare monthly status reports.

Unit testing, System testing preparation of test data, test cases, and document the test results.

Fifth Third Bank, Cincinnati, OH Software Engineer (Sept, 06 – Feb, 07)

Mailing systems: Fifth Third Bank provides all services like Savings, Deposits, Consumer lease, Mortgage loan etc. The Universal Deposit System statement uses Dialogue software for formatting the raw input data and customer information that produces reports to senior management or error report for analysis. Code and modify Dialogue formulas, message campaigns and rules, reference files, output queues using CSF.

Responsibilities:

Design and develop packages which involve creating Data files and doing mapping of data variables

Document all record layouts in Business letters like length, position, character per customer and functionality.

Aspera Technologies (Dec, 03 - Aug, 06)

Ring Wan Insurance Corporation, Project Engineer

Implementer: Innova Solutions, India

Education: Master of Computer Applications(MCA), Madurai Kamaraj University

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