Contact Details

Toni M. Young

*** ******** *****

Galloway, New Jersey, 08205

609-***-****

acugaa@r.postjobfree.com

Summary

Twenty years of hands on work experience

Knowledge of multi line telephone systems

Able to type 55 wpm

Basic computer skills

Organized, reliable, punctual, considerate work ethic

Objective

Look to join a team where a professional demeanor is valued. Interested in increasing knowledge through on job training.

Employment History

Customer Service Representative

Lincoln Medical Supply - Pleasantville, NJ

June 2002 - February 2016

Home medical equipment supply company

Handled multi line telephone calls, able to keep customers and clients satisfied, usually with a small staff. Processed prescriptions via fax and telephone calls, accurately and within a timely fashion. Reguarly verified insurance benefits for qualifications and authorizations. Aided customers with questions about medical equipment or supplies, informing them about their insurance coverage. Guided customers through the insurance authorization procedure, keeping them informed doing the process. Input orders into computer for delivery or pickup of equipment. Phoned customers to schedule arrangements. Helped train six new employees in customer service department.

Inventory Control Clerk

Claridge Casion Hotel - Atlantic City, NJ

January 2001 - May 2002

Casino office

Entered data for accounting and purchasing departments, insuring accurracy before turning into managers. Took physical inventory every month on casino bars and hotel kitchens, to maintain correct quantities for patrons enjoyment. Inputting results into computer on a monthly basis.

DataEntry Clerk

Manpower - Northfield, NJ

September 2000 - December 2000

Temp Agency

Completed a years worth of backed up filing for Harrah's Casino.

Input data on customers for tax preparation from winning vouchers for Claridge, ultimaley being hired by this company full time.

Data Entry Clerk

DiversityLever - Cambridge, MD

1998 - 1999

Shipping company

Entered orders into computer from customer service representatives, correcting product sale prices when needed. Phoned representatives on all back orders and cost adjustments made. Added charges and shipping methods to freight documents, before filing them in numerical order.

Customer Service Representative / Location Coordinator

Recovery Room / Aeromed - Easton, MD

1991- 1996

Home medical equipment supply company

Assisted walk in customers. Took supply orders via telephone. Over saw managers report. Managed petty cash box and reconciled cash sale drawer daily. Handled purchasing, receiving, and inventory. Reviewed outstanding customer accounts, correcting billing as necessary.

Telephone Secretary

5 By 5 Communications - Easton, MD

1990 - 1991

Answering Service

Took messages for multiple business types, via multi line computerized telephone system. Paged on call personnel and direct dialed all emergency telephone calls. Regularly reviewed open messages on all accounts.

Education

Easton High School - Easton, MD

Graduation: June 1990

Business Courses

Contact this candidate