Kay D West
***** ****** ***. ***. ****, Willoughby, OH 44094 • 440-***-**** • acufxv@r.postjobfree.com JOB OBJECTIVE
Work in a Marketing Leadership Position that will utilize the knowledge I have acquired while working and attending college to drive projects and solutions to open our segment to new markets and create a competitive advantage.
EXPERIENCE
Lincoln Electric Company
Customer Experience Associate Coordinator (April 2015-Present) Euclid, Ohio x Manage coordination and execution of assigned customer visits. x Manage and execute Distributor Training, Blodgett Seminars and Educational visits. x Manage data entry of project related information provided by team members Global Linc and Microsoft Office.
x Support sales and marketing teams to develop a long term customer experience plan. x Additional projects as assigned by Manager
o Stats Records, Maintain CE Loaner Items, Order food and beverages for Customer Experience Rooms, etc.
Corporate Operations Response Team Administrative Assistant (Sept. 2013-April 2015) Euclid, Ohio x Managed global and domestic travel schedules in addition to managing electronic boards to track team’s current locations.
x Managed data entry of project related information provided by team members utilizing Clarity, Global Linc, and Microsoft Office.
x Managed “Used Equipment” Board on Global Linc
x Completed additional projects as assigned by Director, Global Process and Product Improvement. Penske Automotive Group
Audi Brand Specialist (May 2013-Sept. 2013) Willoughby, Ohio x Certified as an Audi Brand Specialist
x Followed up with sales leads from referrals, cold calling, and internet inquiries. x Educated clients on the Audi Brand and products. x Helped clients select the ideal vehicle for their needs. x Prepared all paperwork for presentation and final sale. x Demonstrated the features, advantages, and benefits of each individual vehicle. Mercedes Benz Service / Infiniti Receptionist (June 2012-April 2013) Bedford, Ohio x Greeted and assisted clients and direct to appropriate department(s) when suitable. x Handled Mercedes Service and Parts Department transactions and daily reconciliation of accounts. x Received and processed large transactions for the Sales Representatives. x Recorded and kept records of new and used vehicles. x Maintained records for test drives, temp tags, sold vehicles, and plates. x Ordered daily supplies for cliental and employee usage. University of Akron- Off-Campus Student Services
Student Assistance and Ambassador (November 2009-June 2012) Akron, OH x Helped incoming freshman establish good habits for their college experience. x Gathered data, edit and publish a monthly newsletter for commuter students. o Re-constructed newsletter, made more inviting for students, and included practical and useful information.
x Assisted students in finding off-campus housing. x Found new and innovative ways to get commuters in the neighborhood involved with campus events. x Scheduled and coordinated all programming events that were sponsored by our office. Kay D West
38401 Mentor Ave. Apt. 3102, Willoughby, OH 44094 • 440-***-**** • acufxv@r.postjobfree.com EDUCATION
Bachelor Degree in Business Administration: Marketing Management University of Akron, Akron, OH
Relevant Courses: Professional Selling, Micro/Marco Economics, Accounting, Statistics with Business Applications, Business Negotiations, Finance, Buyer Behavior, Supply Chain Management, Marketing Strategy, Marketing Research, Marketing Capstone, B2B
HONORS AND ACTIVITIES
x Alpha Phi Fraternity (2007-2011)
o Marketing Advisor for the Eta Gamma Chapter at The University of Akron (2013) o Vice President – Elected Position (2010 - 2011)
o Social Chair - Elected Position (2009 Semester)
o Director of Administration - Elected Position (2009-2010) o Recipient of the 2010 Alpha Phi of the Year Award x Order Of Omega Honorary Fraternity Member
x Lambda Chi Alpha Fraternity
o Chapter Crescent Queen (2011-2012 Calendar Year) x Volunteer work for University of Akron’s sororities and fraternities. x Volunteer work for surrounding communities
o Paws and Prayers
o Hospice
o Haven of Rest
x Lincoln Electric Cleveland Wellness Committee Member (August 2014- Current) o Oversees:
Runner & Walkers Club
Ultimate Adventure Club
SOFTWARE KNOWLEDGE
x Microsoft Office
x CVENT Software
x Payment Worksuite Software
x Photoshop
x Reynolds and Reynolds
x SAP
Kay D West
38401 Mentor Ave. Apt. 3102, Willoughby, OH 44094 • 440-***-**** • acufxv@r.postjobfree.com REFERENCES
Kirsten Cody [Family/Friend]
Global Supply Manager
Apple, Inc.
acufxv@r.postjobfree.com
Robert Braidich [Coworker/Friend]
Multimedia Key Account Executive
Akron Beacon Journal
acufxv@r.postjobfree.com
Jeff Studniarz [Former Supervisor]
Financial Manager
Porsche of Beachwood
acufxv@r.postjobfree.com