Summary

Experienced Leader with a degree in Master of Business Administration (MBA from University of Illinois – Liautaud Graduate School of Business) and over 15 years of professional experience in the Information Technology industry.

Demonstrated ability to effectively lead and manage global software development teams.

Effective in all aspects of business application development, including budget planning, requirements gathering and documentation, product design, architecture, project management, business and systems analysis, testing, defect management, implementation and production support.

Demonstrated ability to work with executive leaders, business sponsors and technical personnel to produce exceptional results while delivering solutions on complex projects to multiple clients on time and within scope and budget.

Creative, self-directed and results-driven professional, with proven leadership, problem solving, and group facilitation skills.

Experience (last 10 years)

Software Development Manager / Systems Architect at GSP

10/2014 – 03/2016

Collaborated with Product Owners/Sponsors to understand requirements and prioritize complex and often conflicting needs.

Actively participated in the requirements, design and build phases; ensuring delivery of high quality products and services.

Assisted with planning and execution of unit, integration, load and performance, penetration, and user acceptance testing.

Led, trained and assessed performance of subordinates; responsible for hiring and developing new talent.

Created, publish and maintained user guides, coding standards and corporate software policies.

Led/Managed a global team – 6 onsite resources, a mobile development team in India and a UI development team in Poland.

Recommended and implemented new technologies to ensure timely delivery of solutions within budget, cost, and security.

Sample Projects/Accomplishments:

Improved systems performance by upgrading to SQL 2014 and migrating binary data (BLOBs) onto a fileserver (MS FileTables).

Implemented a SAML/ADFS Federated Identity Management (FID)/Single-Sign On (SSO) solution.

Web UI Rewrite - AngularJS Architecture/Web MVC APIs.

Implemented an SDLC process to streamline and standardize development practices and methodologies.

Reduced the time spent on hotfixes/break fixes from over 50% to under 4% of overall resources capacity within the first 3 months.

Implemented JIRA Tempo timesheets to evaluate improvement and efficiency opportunities.

Implemented a source code management system, Git, for speed, data integrity, and support for distributed, non-linear workflows.

Software Development Manager at FIS Global

05/2008 – 09/2014

Architected, designed and developed large-scale proprietary software applications for internal and external integration.

Effectively managed the work efforts of a global development team – 10 onsite and several offsite technical resources.

Responsible for the creation, enhancement and maintenance of a real-time F5 load balanced interface, Universal Data Interface (UDI) which integrated with several internal/external online banking applications, graphical user interfaces (GUIs) and interactive voice response (IVR) systems.

Forecasted development efforts and resource needs based on the analysis of both, assigned and projected development requests.

Ensured applications meet appropriate quality, compliance and security standards and provided input on the proper application of technology and product direction to business sponsors and product managers.

Traveled/Presented enterprise technical solutions to existing and potential clients.

Liaised with other project areas/teams - Client Relations, Product, System Admin, DBA, etc. to coordinate interdependencies and prioritize projects/deliverables.

Conducted numerous webinars with clients and internal training sessions to promote company products and awareness.

Assisted clients during the initial Web Services integration and during their development efforts.

Working knowledge of BASE2000, TBS, Service View, Client Link, eZCard, IVR, Navigator, Black Box, Service Link, IBM MQ, UDI, UDI Broker, UDI TraceViewer, DRC, Falcon. and SharePoint Administration.

Sample Projects/Accomplishments:

Developed/Deployed a high availability scalable middleware solution, Universal Data Interface (UDI), an XML based Web Service. The UDI acted as a data broker for several internally/externally developed applications needing to view or update Mainframe date in real-time. IBM MQ (MQ Series/WebSphere MQ) was utilized for the exchange of information with the UDI.

Collaborated with the Product Team to price the UDI and implemented an automated billing system, which integrated with the accounting systems, to insure all transactions are recorded and all clients interfacing with the UDI are properly billed.

On average the UDI performed over 5 million financial transactions a day or about 60 transactions per second, which brought an additional revenue of at least $50,000 per day.

Rewrote a Banking Customer Service UI, a Fraud Management System, an Interactive Voice Response (IVR) System and several other applications/interfaces to leverage the UDI and benefit from its integrated billing and real-time processing capabilities.

Implemented an enterprise level F5 load balanced Disaster Recovery solution where both, the primary (Production) and the secondary (DR) sites, were active (Hot Sites) to ensure business continuity, scalability, high availability and disaster recovery.

Sr. Consultant at Accurate Group Inc.

01/2007 – 05/2008

Created various project management documents, including but not limited to Business Scope Definition, Business Requirements, Functional/Technical Specifications and End User Documents.

Acted as the liaison between the user community and IT staff while analyzing the clients and stakeholders needs to help identify business problems and propose solutions.

Liaised with other project areas to coordinate interdependencies, troubleshooting system applications and resolve issues.

Assisted the business in determining which business requirements can and should be automated and how those automated functions could be integrated into the rest of the business and technical processes.

Analyzed, documented and managed all project requirements and changes to requirements throughout the software development lifecycle.

Designed sequence diagrams for all of the identified use cases and designed class diagrams for the various identified packages.

Technologies/Methodologies/Tools

Mobile Development – iOS, Android, Xamarin.

Software Development Methodologies – Waterfall, Agile.

Source Control Systems – Visual Source Safe (VSS), Team Foundation Server (TFS), Git.

Tools – BitBucket, CMS, Confluence, Fortify, JIRA, MS Office, MS Project Plan, MS Visio, Quality Center, SharePoint, TestComplete.

Technologies – AngularJS, ASP.NET, C#, C++, F5, HTML, IBM MQ, Java, JavaScript, JSON, MVC, SOAP, SQL Server, VBScript, Web API, WebSphere, WSDL, XML.

Training Courses and Certificates

Completed a formal training on the Long-Term Care industry, Commercial Banking, and the government involvement in the Real Estate and Healthcare industries.

Certificate - Project Management Professional (PMP) Exam Preparation - Completed a formal training, which satisfies the required contact hours to take the PMP exam.

Scrum Alliance – Enrolled in a Certified ScrumMaster (CSM) preparation course, a prerequisite to take the CSM exam.

Education

University of Illinois - Liautaud Graduate School of Business - Chicago, Illinois

Master of Business Administration (MBA) – Finance/Accounting.

Associations

University of Illinois Alumni Association - Member

GFIN, the Liautaud Graduate Finance Interest Network - Member

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