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Customer Service Sales

Location:
Egg Harbor Township, NJ
Posted:
April 19, 2016

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Resume:

KAREN REYNOLDS

*** ********* *****, *** ****** Township, NJ 08234

609-***-**** acufeg@r.postjobfree.com

Skills Summary

An energetic, detail-oriented professional with a robust work ethic, a proven record of career growth, and the ability to thrive in both individual / team environments. Equipped with strong communication, organizational, problem solving, and leadership skills. Possesses a reputation of exceeding goals while building strong working teams.

Education

Medical billing certification Medicalbillingcourse.com April 2015

High School Diploma Absegami High School Sept. 1974-June 1978

Experience

Sleepys The Mattress Professions August 2015-Present

Mattress Professional -Providing customer service through assisting and qualifying customer needs using discover your comfort techniques. Closing sales ensuring customer satisfaction and repeat business.

Pricing and signing accuracy of showroom.

Opening and closing showroom following proper procedure.

JC PENNEY, Mayslanding, NJ August 2006-January 2015

Supervisor -Fine Jewelry / Shoes and Handbags / Women’s Accessories (April 2011-Jan. 2015)

Managed the organization, daily operations, merchandise receipt, merchandise protocols, pricing, signing, sales, event coordination, training, service agreements, and customer concerns of the Fine Jewelry Department.

Supervised all daily operation, proper displays, monthly floor sets, clearance organization, visual pricing guides and team coaching for the Shoes and Handbags Department.

Led successful work flow of bra fitting events, monthly floor sets, sales recovery, store opening / closing, merchandising and any issues of the Women’s Accessories Department.

Earned promotion to Supervisor through hard work, dedication, and impeccable customer service.

Associate – Shoe Department ( August 2006-March 2011)

Provided exceptional customer service through assisting customers with questions, assessing / meeting individual customer needs, performing shoe sizing services, and catalog referrals.

Oversaw shoe scanning efforts to ensure appropriate display of all shoes on the sales floor.

Implemented strong organizational abilities to organize and maintain the ever-changing clearance section, the stockroom, and the entire sales floor .

FRANKLIN MACHINE PRODUCTS, Marlton, NJ Jan. 1988-Sept. 1997

Product Research and Development Support Associate

Maintained a 6,000 + product line via addition, deletion, changing, and cross-referencing items.

Charged with the complete organization of detailed product profiles.

Accepted responsibility for all new item additions to ensure accuracy and success.

FRANKLIN MACHINE PRODUCTS, Marlton, NJ Nov . 1982-Jan.1988

Billing, Purchasing and Inventory Control Associate

Processed all sales invoices and counter direct billings using IBM AS 400 computer system.

Filled receipts of incoming products.

Processed all purchase orders for payment.

Answered a 20 line phone system, directed calls to proper departments.



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