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Quality Assurance Sales

Location:
Oklahoma City, OK
Salary:
13.00
Posted:
April 21, 2016

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Resume:

Page * of *

Michelle R. Padgett, CNA, ACMA

**** **** ****

Choctaw, OK 73020

850-***-****

Work Experience:

Heritage Point of Oklahoma City, 2015-Present

Specializing in Alzheimer's & Memory Care services ㆍAdvanced CMA Medication Aide

ㆍAssist with Resident care

ㆍAssist with Resident Memory Care

West Florida Hospital, 2011-2015

ㆍCNA

ㆍAssist Nurses.

ㆍAssist with patients care

ㆍAssist with labs

ㆍAssist with Vitals

ㆍAssist with transporting patients

Beginning Our Future Learning Center, October 2010 – July 2011 Lead Young Three’s Teacher

Child Development

Ensure Health

Ensure Safety and wellbeing of children

Receive payments and write receipts for Child Care Page 2 of 4

Clean & Sanitize all Area of the Day Care

CPR and AED Certification ( Adult, Child, Infant )

Basic First Aid Certification

February 2009 - October 2010

Jay First Assembly of God Child Development Day Care Lead After School Teacher

Child Development

Ensure Health

Ensure Safety and wellbeing of children

Receive payments and write receipts for Child Care

Clean & Sanitize all Area of the Day Care

CPR and AED Certification ( Adult, Child, Infant ) Basic First Aid Certification

Dialysis Affiliates of South Alabama, September 2008 – October 2009 Patient Care Tech

Initiate, monitor and terminate dialysis treatment as Assigned by direct supervisor.

To be skillful in determination of blood pressure, pulse, and respiratory rate and the proper method of recording these vital signs.

Know the proper method to perform Hematocrit test on blood samples and record the value.

Prepare, clean, and store dialyzers.

Prepare individual patient units for dialysis.

Check conductivity of dialysate.

Trouble shooting for problems which develop with equipment Publishers Circulation fulfillment Inc., February 2003 – April 2008 Quality Assurance Representative

Page 3 of 4

Generate monthly schedule of observation for outbound Quality Assurance team

Listen, observe and verify technical skills as well as the use of sales skills

Observe and report global trends to Team Leader regarding behavior patterns and operational issues

Support Team Leaders in collection and reporting of data

Coach TSRs to better understand and utilize their skills

Coordinate and execute Quality assurance introduction for new hires Temporary Verifier

Verified sales for The New York Times

Assisted in motivating TSRs

Telesales Representative

Utilized sales skills to promote The New York Times

Selected for special projects such as The Boston Globe and The Sacramento Bee

Assisted in development of new team members though the mentoring program

Computer Programs

Excel

Microsoft Word

Power Point

Discuss

Lotus Notes

Microsoft Office

Microsoft Excel

Page 4 of 4

Education:

Eastern Oklahoma County Technology Center, completed December 2015

48 hours training in Phlebotomy

Canadian Valley Technology Center

ㆍCertified Medication Aide JULY 16, 2015

ㆍAdvanced CMA - Insulin Administration October7, 2015 ㆍAdvanced CMA - Glucose Monitoring October 7, 2015 ㆍAdvanced CMA- Respiratory/Gastro October 7, 2015

Reid State College, August 2011- December 2011

CNA

Fundamentals of Nursing Assistant/Home Health Aid

Medical Terminology

CPR Basic First Aid

President of Class

Certification of Completion

Adolescent Care

Dialyzer Reaction

Pyrogen Reaction

Air Embolus

Blood Access – Pre and post Dialysis Assessments

Child Care Facility Rules and Regulations

Identifying and Reporting Child Abuse and Neglect

Creative Curriculum for Preschool

Teaching Strategies GOLD Early Childhood Assessment Tool

Americans with Disabilities Act and Childcare



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