Ali Abuhamdeh
***** ** **** **** *********, OR **008 971-***-**** acuep2@r.postjobfree.com
Objective:
Seeking a position where I can utilize my interpersonal and analytical skills. Experience
ME Ultra Lounge
Owner Vancouver, WA Jan 2013 - Present
Responsible to direct, control and plan the activities of the lounge and day to day operation
Develop procedures, job aids and reference materials for staff
Manage day to day operations and focus on customer satisfaction
Control cost and budgets for the business.
Prepare quarterly profit and loss statements.
Multitask while working under pressure and within tight deadlines.
Build strong relationships with staff and partners.
Execute daily meetings with staff to go over business results.
Determine staffing requirements, interview, hire and train new employees. OnGoing Brand LLC
Sales Operation Manager Vancouver, WA May 2014 - December 2015
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement policies, goals, objectives, and procedures.
Oversee activities directly related to making products or providing services.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes. US Bank
Universal Banker Portland, OR March 2007 - May 2014
Assist and interact with customers on daily basis to help them succeed financially.
Analyze financial statements and complex tax returns
Act as a liaison between my branch and the mortgage department.
Investigate as well as resolve customer requests.
Perform review of accounts searching for errors or fraud.
Experience making targeted outbound sales calls to offer products and services.
Identify additional opportunities to sell products and services to customers.
Mentor and coach peers.
Education
Portland State University Portland, OR August 2009 - May 2012 Bachelor in Social Science /Marketing
Skills:
Excellent analytical, problem solving, accuracy and high attention to detail.
Excellent verbal, Written, and interpersonal communication skills.
Excellent organizational, multi-tasking, and prioritizing skills. Languages:
Speak, read and write Arabic and English fluently. Computer skills:
Expertise in Microsoft Word, Excel, PowerPoint, SQL, Access and Outlook.