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Manager Services

Location:
Salisbury, NC
Posted:
April 18, 2016

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Resume:

RESUME

Velveeta Reid-Hairston, MSW, CCSOTS

*** ********** *****

Salisbury, NC 28147

Cell Phone: 252-***-**** Work: 336-***-****

OBJECTIVE: To continue employment in the area of community social work practice.

SKILLS SUMMARY:

Twenty eight years of experience with special needs/at risk- populations serving as a Case Manager, Social Worker, Supervisor, Regional Director, Job Placement Specialist and Trainer. Skilled in assisting with program administration, assessments, community networking, working in collaboration with specific member agencies, and coordinating support groups. Effective at managing resources that provide an elevated level of effective and efficient delivery of services.

Well versed at providing documentation, analyzing information for appropriate assessment for services, data collection, and enhancing the well-being of consumers.

Collaborate with other member agencies and staff.

Keep abreast of agency changes and adhere to current policy affecting services provided in a time manner.

Provide instruction on use of aids and appliances to consumer’s receiving services.

Skilled in PC’s and windows applications, including power point presentations.

EMPLOYMENT HISTORY

DIVISION OF SERVICES FOR THE BLIND 9/09 to present

(Department of Health & Human Services)-Greensboro, NC 40 hours/week

VELVEETA REID-HAIRSTON (PAGE 2)

SOCIAL WORKER III

Responsible for assessment visually impaired and blind consumers seeking services through the Independent Living Services Program.

Making decisions regarding the eligibility for services

Collaborate with community agencies for additional services beyond independent services

Development case plans for goal setting and implementation.

Advocate for consumers; provide counseling as it relates to coping skills to address issues of vision loss; and empower consumers to independently utilize community resources, including other social services to take advantage of natural support systems.

And support consumers in achieving an adequate level of functioning within the family and community.

Additional Responsibilities:

Develop support group for visually impaired and blind consumers as outlet to enhance their personal skills.

Provide outreach to community agencies to encourage referrals and the use of services for unserved/underserved populations, including minority groups and urban and rural populations.

Accomplishments:

Organized first support group for visually impaired and blind consumers.

Completed Leadership Training with Department of Health and Human Services, Class of 2011

In October 2012, advocated for Braille classes to be added to GTCC’s (Guilford Technical Community College) adult education curriculum for blind and visually impaired consumer’s in Guilford County. Approval granted 2013

QUALIFIED PROFESSIONAL-Case Manager 7/09/09

United Treatment Facility-(agency closed)-Charlotte, NC 40 hours/week

Responsible for providing Intensive In Home services to at-risk families and children.

Social Work case management in Intensive In Home Program for adults and children.

Collaboration with community agencies to connect families of children at risk for out of home placement. Advocating for community services.

Develop case planning and measurable goals that would provide opportunity for successful outcomes.

Arranged and supervised agency family team meetings to update and discuss case progress.

HUMAN RESOURCE PLACEMENT SPECIALIST 2/08-7/09

(Division of Services for the Blind)-Charlotte District Office) 40 hours/week

Responsible for preparing visually impaired and blind consumers for competitive employment.

Provided direct case management services to visually impaired/blind consumers in the preparation of seeking competitive employment in their communities.

Assisted consumers in preparing job applications, and assessing Kiosk terminals in seeking available jobs.

Instructed consumers in mock interviewing, personal attire, job networking and job readiness.

Adhered to ADA (American with Disabilities Act) policy/mandates to empower consumers.

Completed accurate case recordings of employment plan goals.

Additional Responsibilities:

Attending and providing transportation for consumers to Job Fairs.

Outreach participated at community job fairs to educate community about DSB job service preparation programs.

VELVEETA REID-HAIRSTON (PAGE 3)

SOCIAL WORKER/SUPERVISOR/REGIONAL DIRECTOR 12/98/12/07

(Children’s Home Society of North Carolina) 37.5 hours/week

Responsibilities included providing case management/support services as a Social Worker to families interested in fostering or adopting special needs children, who were wards of the state.

As Social Worker-supervised placements of children in foster care placements, whose goals were adoption.

Provided counseling to families and children in preparation for permanent families.

Trained potential couples/individuals to understand the impact of out of home placements have on children removed from their birth families.

Additional trainings in the areas of child sexual abuse, grief and loss, behavior modifications, discipline, abuse, neglect, dependency and abandonment issues.

As Team Leader-Supervised staff of Social Workers in the Eastern Region of North Carolina.

Implemented agency policies, participated in strategic planning, and Quality Assurance Reviews.

As Regional Director-Supervised staff of Social Workers, supervision of regional activities, monitored small case load, in-home supervision/observations, developed projects condusive to agency vision and mission.

VELVEETA REID-HAIRSTON (PAGE 4)

SOCIAL WORKER 2/91-10/98

(Pasquotank County Department of Social Services) 40 hours/week

Responsibilities included case management of Food Stamp Caseload, and Eligibility Caseload for Dependent Families and Children and Foster Care/Adoption.

Provided eligibility determination services for applicant’s of Food Stamps and Dependent Families and Children monthly stipends.

Collected accurate data to determine eligibility for services.

Monthly monitoring of changes in services.

Accurate documentation of services provided, including frequent changes.

Supervised placements of children in care.

Facilitated training of families to provide foster care services.

Developed court reports and provided court testimony monthly.

DME STORE MANAGER 8/89-2/91

(Albemarle Home Care Systems)-Closed Varied

Responsible for full management of durable medical equipment store and supervision of store staff.

Managed durable medical equipment store that provided medical supplies and assembly of equipment.

Supervised store staff, monitored weekly hours of work, time cards.

Collected weekly monetary receipts for deposits.

Transported supplies and assembled durable medical equipment.

Provided measurements of wheel chairs, Jobst products, walking canes, walkers, crutches, burn garments, and mastectomy garments.

ADMINISTRATIVE ASSISTANT 11/87-8/89

(Reid’s Construction Company) Varied

Responsible for managing payroll for company staff and assisted husband in managing of company business.

GROUP HOME MANAGER 8/84-11/87

(Albemarle Mental Health Center) 40 hours/week

Responsible for managing group home facility staff and mentally challenged adults and children in group home setting.

Provided supervision of mentally challenged adults and children.

Facilitated transportation of group home residents to ADAPT center for daily living activities and social stimulation

Implemented treatment plan goals for group home residents.

Connected residents to community services.

VELVEETA REID-HAIRSTON (PAGE 5)

EDUCATION:

Elizabeth City State University, Elizabeth City, NC (58 hours) Business Administration/Health & Physical Education-1974-1976

Livingstone College, Salisbury, NC-Health & Physical Education-Bachelor of Science Degree-1979

University of North Carolina-Chapel Hill, NC-Graduate Studies-Special Education/Mental Retardation-(9 hours)-1989

Norfolk State University-Norfolk, Virginia-Master of Social Worker/Clinical Track-May 2000

VOLUNTEER SERVICE;

Previously involved in school PTA & PTO as a member and facilitating officer

Alzheimer Support Group Facilitator

Meals on Wheels Delivery

Voter Registration/Poll Worker

Rowan Helping Ministries-Shelter Worker-Salisbury, North Carolina

Community Program Coordinator-Hairston Funeral Home, Inc.-Salisbury, North Carolina

CERTIFICATIONS:

Clinical Certified Sex Offender Treatment Specialist-Current-National Association of Forensic Counselors-#25253-American College of Certified Forensic Counselors-2006-present-License #25253

BUSINESS VENTURES/NON-PROFIT

President/Owner-Family Training & Assessment Services LLC-2010

Owner-Maggie’s Gifts and More-2014

AWARDS, etc:

Social Worker of the Year-1994

Volunteer of the Year-1982

North Carolina Department of Health and Human Services Leadership Class of 2011

Biltmore Who’s Who Among Professionals-2011

Certificate of Appreciation-NCSSA (North Carolina Social Service Association)

Featured Alumnus in publication-Norfolk State University-2012.

Ms. Alumni-Livingstone College-Crowned in November 2013

REFERENCES: Lin Taliaferro-Chief Officer Independent Living Services-910-***-****-Raleigh, NC; Sharon Corpening-SWB-III-704-***-****-Salisbury, NC; Julie Decanio-Clinical Therapist-304-***-****-Charleston, WVa.



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