HANNAH M. FRANCIS

**** ******* ***** **. *********, OH 44056 (219) 718 - 7275

acueit@r.postjobfree.com

Enterprise Client/ Account Manager, Enterprise Sales Executive

Product Marketing, Client Retention & Business to Business Sales Consultant

Nine plus years’ experience driving strategic growth and product visibility. Highly competitive, passionate, persuasive and articulate, able to achieve results others believed to be impossible. Experienced in marketing, public relations, partnership building, major accounts business to business sales, personnel management, premier global account management, and product management.

DEMONSTRATED SUCCESS RECORD IN

Branding, managing and positioning product lines.

Instilling value, overcoming objections and securing hard to close deals.

Consultative approach to cultivate product marketing and B2B sales targeted to Enterprise / Global Level Accounts.

Motivating staff to peak performance levels.

Proven record of initiative and success in ad campaign management, C-level relationship development, writing, and project management within external client scope and internal environments.

CORE COMPETENCIES

Premier Account Management B2B Marketing/Account Dev.

Relationship Building Competitive/Strategic Planning

Market Research Budgeting/ Forecasting

Team Management Prospecting/ Client Acquisition

Expert Networker

HIGHLIGHTED CAREER ACHIEVEMENTS

First 4 months upsell in latest role of additional $408,640.00 annual revenue.

Partnership Development and Direct Sales in contract stage with an increase of $1,475,620.00 annually.

Account Development - Reactivated inactive accounts to high performing engagement levels - multi solution sales across various function lines.

Market Penetration – Tier 1 Fortune 100 companies with Global Scope.

Effective Marketing - Increased visibility by effective Partnership Plans.

Recognition Programs – Nominated for both Top Up (recognized as top 3% of Sales) and Leadership Development Program (recognized in top 5% all departments).

PROFESSIONAL EXPERIENCE

CardinalCommerce, Mentor, OH Sept. 2015 - Present

Enterprise Client Manager, Merchant Services

Success in building relationships with top tier client base – manage over $7,ooo,ooo million in client revenue with year over year growth

Generated upsell with two clients totaling $408,640.00 annual revenue increase in firsts six months.

Re-engaged a displeased client and reversed perception and satisfaction levels.

Consultative approach, strategically use business review and data analytics

Apollo Group, Chicago, IL 2010 – 2015

Account Executive, Workforce Solutions

Within 1 year, generated 4 newly formed premier partnerships.

Increased Business Partnership Brand through developing 2 National Account Teams, ranging from 20 to 40 team members.

Worked closely with clients to identify their needs and challenges and provide solution-oriented themes and timelines.

Examined networks, research data, market information, and analyzed for prospecting approach and industry specialization.

Consultative Sales to sell marketing ideas, strategies, and tactics.

University of Phoenix / Merrillville, IN 2006 - 2010

Quickly accelerated through the ranks based on proven account management, sales-team leadership, strategic planning, and new market development skills.

Corporate Education Liaison Manager, 2009 to 2010

Month over month full team improvement. New Hire success rate high throughout

Corporate Education Liaison, 2007 to 2009

B2B sales and client account management; consistently on ‘Top Performers’ report

Enrollment Advisor, 2006-2007

Consistently exceeded monthly goals to build the Merrillville Campus

PHILANTHROPY / NETWORK

Executive Board Member – NWI Literacy Coalition since 2008

Junior Achievement Participant

Executive Learning Exchange Participant / Member

EDUCATION

Bachelor of Arts in Scientific and Technical Communications, Minor in Art

Certificate in International Business, Michigan Technological University, 2006

Study Abroad Student Alicante, Spain 2004

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