John F. Hall, Jr.

*** ***** **** ******** ****** DeLand Fl 32724

281-***-****

acue2h@r.postjobfree.com

SUMMARY

Extensive background in virtually all digital and analog electronics manufacturing operations focused on innovative, customer-driven, ISO 9001, ISO 13485 and AS9001 certified team environments. I am an IPC610 CIT, IPC 620 CIT, J-STD-001 CIT with Space addendum certified instructor trainer, AS9100, and ISO9001 certified lead auditor. I have passed the IAQG AATT certification for AS9100, and ISO9001 processes and quality systems. I truly enjoy and understand not only the responsibilities of interacting with customers, but also in managing group operations, streamlining and reducing faulty processes so that I can provide a better product to the customer. I am a very resourceful, proactive leader known for my ability to seek out and follow through with little to no supervision. I am looking for a position with a company that believes in quality, and places customer service as a high priority.

6/2014 – Conelec DeLand, Florida

Director of Quality

Responsibilities include the implementation and maintenance of the company’s overall quality management system and ensuring compliance to AS9100, ISO 13485, and ISO9001 standards. This includes reporting on the performance of the QMS for review and for continual improvement. Coordinates with Manufacturing and other departments to insure company procedures are being performed in an adequate and timely manner to meet overall company objectives. Organizes and promotes company- wide quality improvement efforts. Evaluates, develops and improves techniques for the control of quality and reliability or products and processes. Act as a company liaison with external parties on matters related to the quality management system. Determine quality requirements in accordance with company needs and customer requirements. Establish procedures for maintaining standards of quality and reliability. Develop and analyze statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product. Interpret quality control philosophy to key personnel in organization. Coordinate all activities related to the quality technicians and inspectors throughout the organization. Design and implement quality control training programs to ensure requirements of the quality management system are met.

Responsible for conducting annual management review meetings.

Plan and execute improvements to the quality system

Attained new company certification for AS9100

Leader of the quality group consisting of 8 individuals.

Complete annual performance reviews for all direct reports.

Maintain qualifications for IPC610, IPC 620, J-STD-001 for Conelec employees

10/2013 - 5/2014 Basler Electric Taylor, Texas

Plant Quality Manager- (6 month contract)

Responsibilities include developing quality plans for each new product, performing process verification for all new production builds, developing work instructions for manufacturing and inspection, hosting internal customer process audits, and training quality inspection staff and maintaining annual certifications for IPC. IPC CIT 610E instructor/trainer

Performing PCB supplier process audits and locating second source PCB suppliers

Responsible for the daily direction of 2 quality inspectors

Perform internal audits and follow up on any findings and address thru CAR/PA process

Responsible for material review board and getting rework/repair approval from customers

Provide feedback on in process defects and identifying root cause and making process improvements to address issues.

Provide feedback to corporate for RMA failure analysis and coordinating the return of repairs

4/2013 – 10/2013 Mteq Electronics Kilmarnock, Virginia

Engineering Manager

Responsible for providing technical expertise for manufacturing and to provide design for manufacturing improvement recommendations to improve manufacturing yields. Manage engineering change notifications, review technical data from customers to ensure we have capabilities to meet customer design and manufacturing requirements

Gather all steps and lean out manufacturing processes

Timely completion of performance appraisals and development plans for all employees

Implement Aegis and create manufacturing work instruction packets in Circuit Cam

Coach / develop and train employees on systems, policies and processes

Involved in new product introduction and providing time estimates for inspection and review customer SOW

Respond to customer complaints internal and external

Coach / develop and train employees on systems, policies and processes

3/2012- 12/2012 Kimball Electronics Tampa, Florida

Quality Supervisor/Manager

Responsible for providing technical expertise and to facilitate root cause and problem solving in respect to customer and internal quality performance. Manage the areas of Production Quality inspection, Receiving Inspection, and the RMA Center.

RMA Management to meet inventory and product turnaround metrics

Receiving Inspection Management to ensure good quality is coming in from our suppliers

Ensure a highly cross trained workforce of quality inspectors that can cover all control points

Supervision of all Quality Inspectors, Receiving Inspection, and RMA individuals

Performance metric tracking for all areas of responsibility.

Involved in Process Area improvement projects to drive metric improvement.

Coach / develop and train employees on systems, policies and processes

SPC control of SMT operations for solder paste height, reflow oven and post wash board cleanliness contamination levels

Performance metric tracking for manufacturing floor operations.

6/2010- 1/2012 TS3 Technologies- Stafford, Texas

Quality Engineer Manager

Responsibilities include day to day management of 16 employees over 3 shifts, responsible for supplier quality and performing supplier audits on critical vendors. Maintaining the complete TS3 Stafford quality manual and ensure facility is kept up to date with ISO 9001, 13485 and 9100 manufacturing standards. Hosting internal customer process audits, and training quality inspection staff and maintaining annual certifications for IPC. Responsible for material review board and scraping process for facility.

Established MRB process to return vendor related defects and saved the company over $36,000 holding vendors accountable for their mistakes and getting credit back from vendors defects

Maintain CCA manufacturing internal audits to comply with ISO 9001 13485 and 9001 manufacturing standards.

Created detailed customer check list and photographic requirements for large box build assemblies.

Provide feedback on in process defects and identifying root cause and making process improvements to address issues.

Responsible for review all scrap and determining the root cause for defects. Putting processes in place to eliminate reoccurrences.

Established internal and customer reporting metrics and implemented data collection system to provide required defect and yield reporting data.

Certified in:

IPC 610D acceptance of electronic assemblies

J-STD-001D soldering

IPC 7721 repair of electronic assemblies

IPC 7711 rework of electronic assemblies

10/2007- 11/2009 DRS Laurel Technologies- Johnstown, Pennsylvania

Sr. Circuit Card Assembly Quality Engineer/ Manager

Responsibilities include developing quality plans for each new product, performing process verification for all new production builds, developing work instructions for manufacturing and inspection, hosting internal customer process audits, and training quality inspection staff and maintaining annual certifications for IPC.

Performing PCB supplier process audits and locating second source PCB suppliers

Responsible for the daily direction of 8 quality inspectors

Maintain CCA manufacturing internal audits and follow up on any findings and address thru CAR process

Provide feedback to quotation group for new job bids on inspection time and identify any unique requirements from the customer.

Responsible for material review board and getting rework/repair approval from customers

Provide feedback on in process defects and identifying root cause and making process improvements to address issues.

Provide feedback to other DRS sites for in house RMA repairs and coordinating the return of repairs

Certified Six Sigma Lean Green Belt and Kaizen champion for printed circuit board area

7/2004-8/2007 IKOR / iWatt - Fort Collins, Colorado

Quality Manager

Oversee quality, supplier quality engineering, process engineering, new production launches, and qualification for second source vendors of critical components. My duties include creating and maintaining procedures for RoHS compliance, 8D corrective actions, manufacturing process documentation, finding and qualifying Asian manufacturers and suppliers, managing qualification schedules, determining test procedures, carrying out failure analysis, 8D root cause analysis, and issuing as well as handling elevated customer support issues.

Performed contract manufacture process audits to establish base line between contract manufactures to determine strengths and opportunities for improvement for each unique manufacture.

Responsible for overseas contract manufactures in China, Indonesia, Thailand, and Vietnam

Set up the operations procedural flows, RoHS compliance qualification process documentation, and weekly quality metrics.

Hosted weekly quality conference call with customers, and contract manufactures to identify and discuss any manufacturing yield problems, and field returns.

8/2002-7/2004 BFG Technologies - Lake Bluff, Illinois

Director of Technical Services

Oversee production for existing wares as well as new product launches for this innovative company that achieved over $23 million in sales in our first year. My duties included creating and maintaining product specifications, finding and qualifying Asian manufacturers and suppliers, managing build schedules, determining test procedures, performing incoming qualification, establishing RMA procedures and contracts, carrying out failure analysis and issuing corrective actions as well as handling elevated customer support issues.

5/2000- 8/2002 Visiontek- Gurnee, Illinois

Manager of Technical Services

Responsible for all field application engineers and account support of OEM accounts. Duties include managing of the engineering, and quality groups.

Implemented fast qualification process reducing the approval time for new parts from 3 weeks to 4 days.

Reduced the DDPM levels at Gateway from 25% to 12% by implementing finished goods and out of box audit for all OEM products.

Developed internal qualification matrix that allowed all employees to verify exactly what DRAM and PCB revisions were qualified at every OEM.

Established weekly quality conference calls with each OEM customer to reduce the overall DPPM for Visiontek production.

7/1999-5/2000 Zenith Electronics Corp. - Network Systems - Glenview, Illinois

Field Service Engineer - Digital Media Group

Responsibilities include training, troubleshooting and customer support of MMDS cable system operators, on and off site, to resolve problems in a timely manner. I have received formal and hands on training with Divi-com head end equipment with NAGRA soft conditional access systems. Additional responsibilities included, performing field audit of installations and on site customer problem resolution. Providing technical support to internal sales, marketing, and engineering groups. Setting up repair facilities & training installers, repair technicians, logistics, and customer service representatives to staff the facilities. Maintained the entire MMDS operating system from the head end to the end user. Other duties include set up and support for trade shows, field tests, and customer demonstrations at their location. Strong knowledge was required of network protocols, and system configurations of wireless cable networks. 40% travel, both domestically and internationally.

5/1997-7/1999 TADIRAN MICROWAVE - Stafford, Texas

Technical Support Engineer

Responsible for providing phone support and troubleshooting skills to ensure the operation of all customer's microwave radio systems, and to perform field audit of installations. Includes on-site troubleshooting to establish a working communications link, and accurately recording and tracking customer contacts, equipment specs and corrective actions. Also, providing field activity reports, and maintaining and improving ISO 9001 quality system as related to areas of responsibility. Trained in transmission engineering. Certified Starpoint 6000, and Starpoint 2000 component level repair technician. Certified in Telescan 3000 network management manufacturing, assembly, installation and engineering.

9/1993-4/1997 COMPAQ COMPUTER CORPORATION - Houston, Texas

Electronic Technician -Customer Service Operations

Duties include component level debug of digital/analog boards, and power supplies utilizing microscopic inspection, test equipment, schematics and oscilloscopes. Also responsible for product integrity audit monitoring, shop floor safety, test equipment maintenance and calibration, piloting new products, as well as being workgroup facilitator. Special teams End of Life (EOL) program.

COMPAQ CERTIFIED:

Shop Floor Data Management

Process Tools

Test Equipment

Pals and Gate Arrays

Memory Theory and Troubleshooting

Storage Theory and Troubleshooting

Video Test and Troubleshooting

Pentium Processors 1 and 2

ISA Architecture 1, 2 and 3

8/1990-8/1993 TOSHIBIA INTERNATIONAL CORPORATION - Houston, Texas

Production Test technician- Inverter/UPS manufacturing

Responsible for the testing and repair of 3 phase AC inverter variable speed drives controls, and uninterruptible power supplies. Duties included test, QC and component level debugging of production UPS, and inverters. Responsible for test/debug station safety, maintenance and calibration.

SPECIAL SKILLS

Mechanically inclined and accomplished in digital and analog electronics, from system level troubleshooting to component level debug, design modification and repair. Experience in digital and analog design EMI issues. Comprehensive knowledge of digital and analog Microwave RF (2-38 GHz), signal processing, path engineering and DSMs. Carrier/Network Technology: ISDN, SONET, & CATV with MPEG1, MPEG2, and AC3. Familiar with ATSC & NTSC compliance standards. Experienced with data rates DS1, DS2, DS3, T1 & E1, including their respective bit error test sets, and modulation schemes AM, FM, PAM, QAM & QPSK. Proficient in the use of test equipment and hand tools including oscilloscopes, HP pro logic analyzers, network scalar analyzers, dial-in synthesizers, power meters, selective level meters, signal generators, frequency counters, and MPEG analyzers, as well as with the use of diagnostic software and gen-rad. Able to read and interpret blueprints, schematics, wiring and block diagrams..

EDUCATION

2013 Fred Pryor “Ultimate Supervisor training”

2013 Conflict resolution and communication training

2009 High performance supervisor training

1999 Fred Pryor: "How to supervise people"

1998 Fred Pryor: "How to deliver exceptional customer service"

1994 MTI, Houston, Texas BS degree in Biomedical Engineering

1990 Toshiba Factory Training School, Houston, Texas Diploma in setup, troubleshoot and repair of 3 phase drives

1989 Florida Technical College, Jacksonville, Florida Diploma in Electronics Technology

1986 Westfield High School, Houston, Texas

References Available Upon Request

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