Sonja McCall

**** *** ******, *****, ** *****

479-***-****

acue1v@r.postjobfree.com

OBJECTIVE

Motivated professional with over 20 years of hospitality management, training and customer service experience is seeking a Controller position.

EDUCATION

Bachelor of Science in Accounting 2018

Kaplan University

GPA 4.0

Certified Hotel Administrator 2009

American Hotel and Lodging

RELEVANT COURSEWORK

Accounting I

Survey of Mathmatics

Composition Writing 2

Business Math

PROFESSIONAL EXPERIENCE

General Manager 2011 - Present

La Quinta Management, LLC, Irving, TX

Manage a property in Norman, OK.

Conduct training for management staff.

Review and report on monthly Profit and loss statements

Achievements

Served as Relief Manager for multiple districts, and as a Regional Accounts Receivable Specialist for 2.5 years.

Took property from a negative net promoter score to a score of over 40% in less than two months.

Increased revenue per available room REVPAR double digits in less than six months.

General Manager 2010 - 2011

Interstate Hotels and Resorts, Fort Smith, AR

Managed a Comfort Inn property.

Collection and billing of accounts receivable

Processed payroll

Achievement

Brought property from a marginal Choice Hotel inspection ranking to a satisfactory ranking in less than six months.

Collected more than $40,000 in past due accounts receivable in three months

General Manager 2007 - 2010

Guest Inc., Southport, NC

Managed a Comfort Suites property.

Managed accounts receiveable and accounts payable

Processed payroll

Participated in property budget creation

Achievements

Earned the General Manager of the Year Award in 2009.

Obtained consecutive exceptional ranking on Choice Hotel inspections.

TECHNICAL SKILLS

Microsoft Office, Quickbooks, Nitevision, System 21, Expensify, People soft, Kronos

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