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Technical Services and Systems Manager

Location:
Glen Ellyn, IL
Posted:
April 15, 2016

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Resume:

Mark Rearick

**W*** First Street

Glen Ellyn, IL 60137

Phone: 630-***-**** ǀ Email: acudhh@r.postjobfree.com

Executive Summary:

20+ years experience working on the sales, design, manufacture, testing and service of industrial equipment. Superb balance of technical know-how and workforce management and collaborative abilities. Strong record of improving efficiency, productivity and profitability through design, automation, and process improvement. Led several projects that met or exceeded targets and were completed on time and on budget. Thorough understanding of maintenance aspects and safety standards. Experience with material handling, size reduction, packaging and automation in food, chemicals and plastics industries.

Work Experience/Skills:

Product design/engineering

Designing and drafting using various computer assisted design software for generating solid models, 3-D and 2-D drawings. Generate assembly, sub-assembly, detail, and electrical diagrams used for product manufacture. Maintain drawing, part, and assembly files with database management software.

Experienced designing for sheet metal, casting, and machining methods of manufacturing.

Programming and troubleshooting of Allen Bradley PLCs and MMI packages. Programming and troubleshooting of Emerson servo drives.

Proficient at single and two plane balancing.

Project/Product management

Managed product team to determine design initiatives based on cost reduction, product improvement, and customer special designs requests. Lead designs from concept through manufacturing implementation.

Develop and maintain product configurations and bills of material. Have worked with various MRP/ERP systems.

Customer and technical support

Hands on troubleshooting and repairing of electrical and mechanical equipment. Experienced in root cause analysis of manufacturing and customer problems.

Extensive experience with customer service and have completed numerous field visits both domestically and internationally over the years.

Writing technical documentation including user and maintenance manuals.

Technical support for customers, sales and service, including developing and conducting formal training programs and sales presentations.

Prater Industries – Bolingbrook, IL 5/11-Present

Technical Services and Systems Manager 4/15-Present

Collaborated with sales managers to provide turnkey material processing and handling solutions. This included working with customers to develop technical and operational requirements, select equipment, schedule and complete required testing, develop layout, order Prater equipment and buyouts and commission the system in the field.

Managed the order and build of Prater equipment and auxiliary buyouts and maintained timeline to keep system on schedule and on budget.

Responsible for final commissioning of system in the field. Included start up of all equipment and controls and making sure system met original technical and operational objectives.

Supported operations in the lab and helped customer service handle startups and service of equipment in the field. Assisted engineering and manufacturing departments with equipment design and manufacture.

Technical Services Manager 5/11-4/15

Managed test and toll facility for international and domestic supplier of milling, separation, feeding and compaction equipment. Led team of technicians to complete test and toll schedule in a timely manner.

Responsibilities included testing to determine sizing and selection of equipment by sales staff. Department assisted engineering and manufacturing with equipment design and build. Department also worked with customer service and was responsible for equipment startups and service in the field both domestic and international.

Responsible for growing toll processing business unit sales which was a major profit center for the company. Maintained relationships with existing customers while developing new ones which led to an increase of toll business from $500K to $600K per year.

Implemented improvements to testing and toll facilities, making sure facility complied with OSHA and NFPA standards. Supplied engineering with design improvements to equipment. Designed compaction feeder that improved production in lab by 50%.

CVP Systems Inc. – Downers Grove, IL 7/05-4/11

Engineering Manager 9/08-4/11

Promoted to oversee operation of engineering department consisting of 4 engineers.

Responsibilities include maintaining project schedules, CAD systems, resolving customer issues, and handling employee issues.

Implemented successful product redesigns of 2 out of 4 product lines. Successful installation of 3 new automated case ready packaging machines leading to sales of 6 more machines Applied for and received patent for the design innovation in the machine.

Concurrently worked as engineer to handle design, manufacturing and service issues.

Product Design Engineer 7/05-9/08

Hired to design and build new line of automated packaging equipment for poultry, beef, and pork processors. Involved with sales, service, and manufacturing in establishing equipment specifications and installing and maintaining the equipment.

Application Engineering Corporation – Wooddale, IL 6/01-6/05

Product Design Engineer

Sole engineering support for line of conveying products for the plastics industry. Develop and design equipment for special customer orders and existing product improvement. Includes developing 3-D models, drawings, bill of materials, item master information and assembly routings.

Work with sales, service, and customers to correct equipment problems. Communicate with manufacturing and purchasing to resolve issues and maintain order schedules.

Work with marketing department to develop sales literature, operating manuals, price pages and technical specifications.

Redesigned vacuum sequence valves to reduce manufacturing costs, reduce part count, and resolve service problems. Achieved cost savings of approximately $127,000 per year.

Overhead Door Corporation – Lewistown, PA 6/00-6/01

Product Design Engineer

Responsible for maintaining line of metal and high speed fabric doors for industrial, stadium, and business applications. Provide product support to manufacturing, sales, and service.

Responsible for maintaining product documentation and drawings database. Includes Engineering Requests to corporate office and Engineering Releases to plant.

Conair - Pittsburgh, PA 11/91-12/99

Product Design Engineer 7/97-12/99

Responsible for maintaining line of blending equipment for the plastics industry. Provide product support to manufacturing, sales, and service.

Redesigned loader discharge to reduce manufacturing cost and resolve service problems. Achieved cost savings of approximately $276,000 per year.

Controls Engineer 1/96-7/97

Worked concurrently with service position. Responsible for design and programming of PLC based control systems for raw material handling systems.

Rewrote standard material handling programming to simplify code and eliminate persistent programming problems.

Rewrote material sourcing software to simplify code, reduce wiring connections, and eliminate persistent programming problems.

Service Engineer 8/93-7/97

Responsible for troubleshooting and repair of complete line of material handling, drying, and blending equipment for the plastics industry.

Design Engineer 11/91-8/93

Responsible for maintaining line of dehumidifying dryers for plastics industry. Provided product support to manufacturing, sales, and service

Education:

Pennsylvania State University 9/86-5/91

Degree: BS in Mechanical Engineering

*References available upon request



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