ANGELA VELEZ

*** *** **, *** *, Elizabeth, New Jersey, 07202

908-***-**** • acud8x@r.postjobfree.com

OBJECTIVE

A position where my extensive experience can contribute to your patients' satisfaction and your

company's success.

SKILLS:

• Bilingual ( english / spanish )

• insurance verification

• telephone reception

• Electronic Health Records

• Call Center

• Customer service

WORK EXPERIENCE:

Dunkin Donuts September 2011- March 2012

Customer Service

Service coffee and handle money

Amazing Grace Home Health Care April 2013 - January 2015

Customer Service Representative

appointment setting, handling 75+ phone calls a day,customer service, maintaining patient files, inter

office memos, maintaining contact between nurse case managers and home health aides

Partners Pharmacy February 2015 - May 2015

Receptionist (temp)

receiving and routing 100+ calls a day, electronic health records, communication with long term care

facilities, productivity spreadsheets

ACADEMIC CERTIFICATIONS & EDUCATION:

Medical Office Assistant, Medical Assistant, 2007

Drake College of Business

12th, College Prep, 2006

Linden High School

REFERENCES:

Angela Rivera

Nurse

908-***-****

Juan Rivera

Pharmacist

908-***-****

Elaine Valentin

Trinitas Receptionist

908-***-****