Eric Findley

904-***-****

***** **** ******** **

Jacksonville, FL 32257

acud42@r.postjobfree.com

Professional Profile

Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Machine Operator with positive attitude and a commitment to safety, quality, customer service and lean manufacturing. Organized and detail oriented with a knack for understanding procedure and logistics.

Troubleshooting specialist

Fabrication professional

Conflict resolution techniques

Team management

Deadline oriented

Focused on customer satisfaction

Work History

August 2010 to Present

Production specialist, Safariland, Jacksonville, FL

Responsibilities: Accountable for development, planning, execution, and management of various activities related to materials and inventory control for materials, parts, supplies, and equipment. Examples include logistics coordination, shipping/receiving, distribution, storage of materials and cycle counting programs.

Responsibilities may include, but are not limited to inspection; order fulfillment; shipping; movement of materials; ensuring physical inventory and maintaining designated inventory records using various material tracking systems; and scheduling work for designated areas of operations.

]August 1998 to May 2010

Assistant Manager, Publix Supermarkets, Jacksonville, FL

Manages 20-30 subordinates. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Maintains store conditions per company standard to improve profitability.

Maximizes department sales and profits.

Develops and maintains a team concept to improve associate morale, communications, working conditions.

Maximizes store profits and gross profit through effective merchandising.

Achieves or surpasses productivity and payroll goals in each department.

Maintains customer service levels according to company standards.

Education

Mandarin High School Jacksonville, FL 1995

References

References are available upon request.

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