VERA ANN BLANC

**** ** ****** **** **** Wills Point, Texas 75169

214-***-**** acucfs@r.postjobfree.com

Director

Information Technology & Application Development

Dynamic leader in IT strategy, organizational development, and continuous improvement with over 15 years of experience delivering the processes and enterprise architectures necessary to provide a solid foundation for business growth. Proven history of driving initiatives that significantly enhanced productivity, efficiency, and cost control via new technologies and methodologies. Focused team builder with a talent to manage matrix teams which meet or exceed business goals, and communicate business needs to technical teams.

IT Strategy Enterprise Project Management Process Analysis Organizational Management

Cross-Functional Team Leadership Process Reengineering Emerging Technologies Strategic Planning

Communication & Facilitation Change Management Solutions Delivery Contracts & SLAs

Employee Development Performance Management Continuous Improvement Compliance Management

Disaster Recovery Planning ERP & CRM Implementations SDLC Management of Global Teams

Architecture Selection & Planning Vendor Management Data Warehouse Management HL7 and IHE Protocols

PROFESSIONAL EXPERIENCE

McKesson, Carrollton, Texas 2014-Present

Director Release and Program Management W&MS November 2014 – Present

Release Manager April 2014 – November 2014

Responsible for planning, managing & delivery of Web, Portal and Mobile related applications in the release framework. Performed Executive review regarding scope, schedule and budget for each quarterly release consisting of more than twenty projects ranging in size and complexity. Managed special projects to improve Project Management processes and project financial reporting.

Owned the release schedule/calendar, Iterative planning cycle to develop detailed release plans

Managed and controlled the movement of releases through the release lifecycle

Facilitated iterative release planning cycle. Ensured the right set of work (Priority & readiness) was scoped into the release by working with Global Prioritization team. Gained commitments from delivery/technical teams prior to release commencement.

Partnered with other release stakeholders (Service/Account Managers, Portfolio Managers, SV&T, Delivery Center Leads) to monitor release status, identify and remediate issues, validated completion of all release activities, escalated risks and issues as required.

Oversaw release deployment to ensure no adverse impact to production services and ensures the technical integrity of the applications

Ensured that all release and deployment packages can be tracked, installed, tested, verified, and/or uninstalled or backed out.

Managed project financials.

Managed a team consisting of on-site and virtual resources.

Scheduled assignments and mentor for process and oversee compliance.

Sandlot Solutions, Irving, Texas 2010-2014

Senior Director of Integration - April 2013 – February 2014

Director of Integration (2011 – 2013)

Senior Health Information Exchange System Manager (2010 – 2011)

Responsible for the overall design, development and implementation of the Health Information Exchange with integrated physician Electronic Medical Records (EMRs) providing services to a Pioneer ACO, HEDIS, PQRI and Five Star reporting.

Managing all technical aspects of the initiative including vendor relationships, integration efforts, help desk support, and on-going operations.

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Developed IT operating and administrative policies and procedure to rectify risks identified within a security audit.

Managing a team consisting of on-site and virtual resources including off-shore resources.

Managed quarterly releases of all application software used by the business using Agile delivering high quality software within budget.

Lead integration efforts to all applications within the HIE for customer implementations.

Increased productivity of Master Patient Index team by 50% by revising procedures and processes.

Directed the development of a reporting system for HEDIS, PQRI, and Five Star.

Strategic Planning for growth within healthcare integration and product development to meet the demands of the ever changing healthcare industry.

Nathan Research, Irving, Texas 2009-2010

Consultant Sr. Project Manager

Directed application development in alignment with business needs, and developed IT strategy in collaboration with other directors for this global logistics company. Recruited to replace back-office systems to enable corporate growth over the next five years.

Managed a seamless transition from legacy back-office systems to state of the art systems by developing a comprehensive, phased approach that enabled conversion of all major applications within 5 months. Systems implemented include Great Plains, Trade Tech and Softeon Warehouse Management system.

Managed all vendor relationships and services level agreements related to software and database development.

Launched a comprehensive structure of IT processes covering Agile project management, system access, change management, and issue resolution.

Managed a team consisting of on-site and virtual resources.

MERRITT HAWKINS, Irving, Texas 2006-2009

Director, Application Development

Led all aspects of application development and data services for multiple divisions of AMN Healthcare a $2 billion global healthcare professional placement company.

Developed and managed budget for a 13 person on-site and virtual team of project managers, software engineers, business analysts, database administrators, software architects, QA engineers, and consultants which supported five subdivisions of AMN Healthcare and three remote offices.

Launched a comprehensive structure of IT processes covering project management, system access, change management, issue resolution, Service Level Agreements (SLA) and QA testing.

Attained Sarbanes-Oxley compliance within 6 months by developing and integrating necessary basic controls. Continued to build upon policies to improve products and deliverables.

Established the application development team, growing it from a few scattered individuals to a cohesive team of highly qualified professionals capable of meeting and exceeding time, quality, and budget goals.

Managed quarterly releases of all application software used by the business using Agile delivering high quality software within budget.

Cut an immediate $1 million in operating expenses and an additional $30,000 in annual operating costs by replacing a hard-copy document storage system with a corporate web based document management system.

Boosted operations productivity and improved accuracy from 80% to 97% by leading development of electronic project request and notification tools, eliminating errors caused by manual processes.

Introduced call tracking for the sales division, enabling management to monitor time usage and results by deploying Computer Telephony Integration.

Established an executive IT steering committee to further govern departmental planning and strategy.

Managed a seamless transition from VB6 to #C using SOA by developing a comprehensive, phased approach that enabled conversion of all major applications within a year.

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Proposed and gained approval from executive management to implement new technologies that supported company goals in the areas of applications, hardware, databases, and security architectures.

Managed all user training for major quarterly software releases and projects.

Designed, procured, and managed implementation of hardware and software for enterprise reporting and data warehouse environments.

Managed all vendor relationships and services level agreements related to software and database development.

AVIDYN HEALTH, Dallas, Texas 2005-2006

Director of IT

Spearheaded strategy and organizational structure for the corporate IT division for this $2 billion national care management company.

Managed budget for an 18 person team of project managers, software engineers, business analysts, database administrators, network administrators, helpdesk and consultants.

Defined and implemented transformative processes for project management, system access, change management, and issue management including an executive IT steering committee.

Directed personnel in managing data centers, technical service centers, networks, helpdesks / support, telecommunications, production, data services and application development.

Initiated policy development as part of a Sarbanes-Oxley compliance project.

Contributed to relationships with potential customers by leading data center tours, including playing an integral role in securing a contract with the Federal government by conducting tours across the country and discussing the security and integrity of company processes.

Reduced expenses by $100,000 by enforcing vendor compliance with outsourced contract agreements.

Managed and negotiated all IT vendor relationships and services level agreements ensuring contract compliance. Proposed and gained approval from executive management to implement new technologies that supported company goals in the areas of applications, hardware, databases, networking, and security architectures.

VHA, INC., Irving, Texas 1995-2004

Director of Enterprise Application Development (1999-2004)

Senior Development Manager (1995-1999)

Directed application development in alignment with business needs, and developed IT strategy in collaboration with other directors for this national non-profit healthcare cooperative organizations. Directed the Supply Chain System implementations including contract management and B2B exchange.

Directed a 27 person team of project managers, programmers, EDI specialist, and database administrators.

Lowered delivery times by 15%, boosted quality, and improved customer communication and satisfaction by 12%. This was accomplished through the standardized tools, models, and procedures that resulted from the new IT Project Management methodology.

Developed and staffed a Project Management Office within the IT department.

Introduced the ability for VHA hospitals and employees to digitally evaluate hospital item files via the Intelligence Cross-Reference Tool (ICRT). Saved more than $500,000 annually and cut 2-6 weeks of analysis per item file by standardizing product utilization in each hospital as a result of the ICRT implementation.

Managed development of a leading-edge web-portal supply chain solution (B2B e-marketplace), including designing the data infrastructure. Assisted consulting partners in establishing mature project development methodologies supporting on-time, top-quality solutions delivery.

Led migration of the mainframe environment to an Intel platform, including coordinating between diverse global teams, overseeing the definition stage, and negotiating contracts and services for offshore consultants.

Managed ERP/CRM data acquisitions, integrations and implementations.

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ADDITIONAL RELEVANT EXPERIENCE

Development Manager for Neuman Distributors

Programmer / Analyst for Seamans Hearing Instruments, Ketchum Distributors and Marine Data Systems

DEVELOPMENT ENVIRONMENTS AND SOFTWARE

VB6, VB.Net, C#.NET, ASP.NET, Sharepoint, SOA, SQL Server Database 2005, Oracle Database, UDB and DB2 databases, Unix platform, Crystal Reports, JAVA, HTML, XML, SQL Reporting Services and mainframe machines.

Software Packages Include; Allscripts, NextGen, EClinicalWorks, Lawson HIE, ICW, Epic, MEDITECH, Mirth, Cloverleaf, Care Planner, Case Alert, Oracle Contracting, Lawson, PeopleSoft, Great Plains, Softeon, Trade Tech and Onyx.

Software: Microsoft Office (Outlook, Word, PowerPoint, Excel, Access, Project) and Axosoft OnTime

EDUCATION AND TRAINING

Master of Business Administration, University of Phoenix, Irving, TX

Bachelor of Science, Computer Information Systems, Devry, Woodbridge, NJ

Microsoft Project Orange Belt, IIL, Irving TX

Oracle DBA Certification, Oracle Corporation, Irving TX

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