Sandra B. Jenkins Manufacturing Manager

770-***-**** acuc34@r.postjobfree.com 3035 Wellcrest Drive NW, Kennesaw, GA 30152

Innovative and results-driven manager with extensive manufacturing management and warehouse experience within highly competitive markets. Methodical professional skilled in successfully leading and motivating teams to operational excellence through periods of accelerated growth. Interpersonal communicator focused on building teams and creating relationships that promote synergy across business units and drive positive change for enhanced productivity and profitability. Areas of Expertise include:

Manufacturing Management

Warehouse Supervision

Customer Service

Production Operations

Relationship Building

Maintenance Supervision

Quality Assurance

Staff Training & Leadership

Problem Resolution

Experience & Notable Contributions

PHILIPS/RESPIRONICS Kennesaw, GA 2010 – Present

Manufacturing Group Leader

Developing and piloting the overall management and operational procedures for five to seven production areas of the largest production line in the RIGA facility. Areas of operation include Automated Test Systems, Packing, Compressor, Sieve, Accessories KITS and Cell 1 & 2; Responsibilities cover a wide area comprising coordinating and monitoring the workflow for six additional product lines: EverGo, Cough Assist, GOLOX, HomeLOX, Cough Assist 2 and SimplyGo; first line supervision of over 80+ production line associates and temporary employees; following practices and procedures in relation to quality, production and output for all product lines; regular interaction and collaboration with several department heads and levels of management including QC technicians, supplier quality technicians, buyers, planners, product and process engineers, group leaders, manufacturing technicians, maintenance, administrators, onsite manager for Randstad Temporary Services; and decision-making on conflict resolution.

Key Accomplishments:

Developing and implementing an Associates Training Project.

Executed various changes for overall efficiency and improvement for several production lines.

PHILIPS/GLOBAL SALES & SERVICE NORTH AMERICA Alpharetta, GA 2012 – 2013

Customer Service Support III

Provided effective customer service support by using in-depth knowledge of products and procedures. Responded to a high volume of inbound calls as initial point of contact for both internal and external healthcare customers.

Diagnosed problems, applied effective solutions and determined follow-up methods with minimum supervision while collaborating with field engineers, technical and clinical engineers and the parts team to ensure timely resolution of customer issues.

Key Accomplishments:

Supported the entire Philips portfolio including CT, MRI, Nuclear Medicine, PET, Interventional X-ray, Ultrasound, Clinical Informatics, PACS, patient Monitoring and Cardiac Care.

Advanced to PCCI/RTAC Collaboration Team during second month.

PHILIPS/RESPIRONICS Kennesaw, GA 2008 – 2010

Assembler III

Implemented mechanical knowledge and proper operations to perform assemblies and packaging of various Respironics medical devices in accordance with ISO and FDA regulations. Utilized the Demand Flow Technology® (DFT) system, Device History Records, Kanban, Materials Movement forms, and other administrative duties. Participated as a member of Philips/Respironics Safety Team.

Key Accomplishments:

Advanced to Level 3 career path within 24 months.

Qualified in 11 work zones and trainer in eight work zone and four product lines.

PEACHTREE BUSINESS Marietta, GA 2006 – 2008

Senior Warehouse Lead Supervisor

Developed processes to lead four departments to operational excellence, high productivity and customer satisfaction. Responsibilities included supervising departments of Inventory, Receiving, Production (KITS) and Warehouse with 15-

SANDRA B. JENKINS – Experience Continued Page 2

20 associates, coordinators and leads; planning and directing the daily operations of warehouse and staff; training of staff on procedures while coaching and motivating; evaluating, screening, interviewing and hiring of potential associates

for various positions; evaluating performance and appraisals for associates; organizing and facilitating various seminars; processing electronic payroll; overseeing forklift operations; participating as member of First Response Team; and administrative duties including daily report management on inventory control, backorders, stock shortages, damage control and discrepancies resolution.

Key Accomplishments:

Recognized for exceptional job performance and outstanding interpersonal relations.

Developed an outstanding team concept and effective training programs for warehouse operations.

Participated as chairperson on the Safety Committee.

ATOMIC BOX LOGISTICS Lithia Springs, GA 2004 – 2006

Inventory and Receiving OPS Lead Supervisor

Managed the overall daily operations for the Inventory and Receiving departments with supervision of 20-25 staff. Responsibilities included contributing to company goals and objectives by improving warehouse operations, inventory control and job performance; retrieval and safe unloading, identification, distribution and storage of inventory; coordination of staff special projects; training, evaluation and coaching of staff; acting as liaison with vendors, facilities, customers and corporate headquarters; and implementing various administrative functions including handling invoices, manifests, bill of lading, shipping documents and data entry using AS-400 and Excel.

Key Accomplishments:

Managed over $2M worth of product annually.

Achieved 99.999% rating on major inventory for November 2005.

Education & Training

Associate of Science – Business Administration (Leadership and Management)

SOUTH UNIVERSITY Savannah, GA 2012

Personnelman 2nd Class

UNITED STATES NAVY

Safety JRA Kaizen 2016

Software:

Microsoft Office Suite

AS-400 Ecometry KRAMARK Lotus Notes MEPS PeachNet SAP

Windows 10

Certification:

CPR/First Aid

End2End Lean Basic Training

Forklift Operations Training

OSHA Certification & Safety Team Training

Rework, Repair and Modification Training for IPC-7711 and IPC-7721

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