CAREER SUMMARY
Telecommunication engineering manager and solution architect with over 15 years of industry experience, in planning, designing, implementing, provisioning, commissioning, integrating, systems and optimization and maintenance of Telecommunication Network.
Summery Skills & Attributes
Development, Provision, Commission, Integration, ATP, CTTP, Migration, Deployment, Support, Technical team Management Program Management Project Management Product line Management (PLM)
Strategic planning, execution, implementation and support
Business Development, P&L, Revenue, AOP, CAPEx, OPEx Planning
Vendor management, scope definition and management, LOE, SOW, LOB, FRD and RFP/RFQ/RFI
Software Development life Cycle, Product Development Life Cycle Management (SDLC, PDLC)
Quality Assurance, Product Verification, Test Methodology, System Integration, E2E, IOT
Scope Management, Resource Management, Time Management, Risk Management, Change Management, Quality Management, Communication Management
Pre-sales, post-sales, KPI, RCA, mitigation process, training, job aid and MOPs
Multilevel, Geo diverse department, organization, vendor and customer communication/interaction
Ground up team building and manage, talent recognition, growth vector
Technical Skills
Technologies
GSM, UMTS, HSPA, HSPA+, LTE, VoLTE (SDN and NFV)
standards:
TL9000, ISO9001, ITU, IETF, 3GPP release R3 through R10
Interface:
3G, 4G, LTE E2E interfaces, Backhaul and IP Interfaces
Protocol /Analyzer:
Nethawk, Teclec, Wireshark, Qscope, TCPDump
Entities:
Samsung/Nortel/Ericson/packet and Circuit switching E2E
Languages & Platforms:
Applications:
Database:
Protocol:
C++, Unix, Sun/Solaris OS, Linux, Shell, VBasic,
Microsoft office and project, Frame maker, Visio, CLI, CRT, Putty, Agile, waterfall
Oracle, Access
TCP, IP, BGP, Frame Relay, VPN, LAN, WAN 3G and 4G wireless E2E protocols
Sr. Manager, Sr Engineer Backhaul Migrations, Samsung Telecom America, June 2015 -Present
Manage and implement provide guidance, knowhow, training and creating MOPs as needed to internal team and external customers. Host kick off meetings and present overview of migration strategies, implementation project plans for national backhaul team and customers.
National migration team created from scratch and the migration work seamlessly transferred from 3rd party vendor within 3 months period. Got recognized by the upper management
Evaluate, validate, create and present design of cohesive technical solutions to various customer teams. Lead technical Q&A with technical teams. Work across multiple levels within Samsung and customer organizations and provide continuous technical direction
MOP, Job aid and training creation. Technical project oversight, PMO governance, strategic planning and implementation in IT, Telco wireless E2E operation management of live network
Familiar with the L2VPN (Qscope), L3VPN, BGP, OSPF, MPLS, VRF, NGVN, IGP
Identify and draw attention to critical issues and establish, maintain and grew a high level of trust and confidence as a subject matter expert and leader. Knowledge transfer to customers. Convey professional technical information via formal written documents, presentations, email, or reports to an audience of technically skilled, management and/or operational teams
Network Performance, SLA, and manage Severe Outages for Network Operations, software Roll-outs, manage End-Customer Expectations
Solution Architect, National Core C&I Samsung Telecom America April 2012 –June 2015
MSC, MGW, MME, SAE-GW, BSC/BSM, LSMU, LSMC/R/EMS, eNB, BTS, IPA and CSR
Create and manage a trailblazer Core Commission and Integration team to work on Sprint nationwide Network for Network Vision (NV) project. Customer demo, training and troubleshoot on both 3G and 4G network.
Concept proof, lab demo, staging virtual servers, lab testing and validation. Configuration, commissioning, integration, management and optimization of Packet/Switch core elements on WCDMA and LTE Networks. MME SAE GW, EIR, PCRF. End-to-End analysis and troubleshooting of the PS network elements and interfaces (SGSN/MME, PGW- SGW/GGSN, HLR/HSS, EIR, DPI, PCRF, CG and, Li, S1, S10, S4, S3, S11, S12, S102, S5, S6a, S13, SGs, Gr, Gf Gn, Gc, Gx, Gy, Rx, Cx, Ui, and Uu are some of the interfaces)
Productize Samsung elements on E2E network from incept of the spec design through first call using Toycell. (Site walk, Planning, Bay Profile, installation, commissioning, integration, first call, ATP, CTTP and NRD) to network readiness, and after on air support and maintenance for the grace period of time
Lead, coordinate, manage delivery of network elements through various milestones and change management controls as well as integration of back office system, audit of 3G, 4G network element and delivery
Hardware and software installation and Integration testing on EPC ATCA architecture. Productize Network Function Virtualization (NFV) and Software Define Network (SDN) in the lab environment using diverse test beds, and deployed in Sprint/Verizon lab network.
Create MOP based on FD and Lab implementation. Host reviews, approval and test the validation of the MOP. Implement of the capacity augmentation of both HW, SW new features on customer live 3G and 4G network
SW upgrade as Release, patch, correction on Nodal, system and Office wide network elements
Support Tier 2 and 3 provide RCA as needed by both internal and external customer
Cost control and operation efficiency by monitoring identified KPIs and develop tools and process automation of configuration Script, mesh, datafill audit tool etc. Development and cross training and introduction of intelligent documentation and process to mitigate errors and mess-ups
LOE, MOP, IP plan, bay profile, DD, proposal reviews and audit
Principal Engineer Core network, General communication Inc. GCI Jan 2010- April2012
Pr. Engineer, Solution Architect, support feature negotiation, scope definition, contract negotiation, device engineering and designs, to implement any E2E node in GCI wireless network augmentation demand
Nortel CDMA trouble ticket (NOC/Tier2/Tier3) with vendors reduced to 96%. Saved 80K per month
KPI of the network is greatly increased. 1%<drop calls, Block calls, No congestions, efficient routing
Network KPI’s identified and monitored to be proactive instead of reactive
Implementation of new nodes, augmentation and maintain all aspect of LTE, UMTS, WCDMA and EDGE network.
Traffic study of network elements, forecast growth and responsible for network integrity
Ericsson Network Intelligence SME. Create, identify reports. Analyze and support network abnormality
SME for Routing and translations, signaling and bearer call processing to meet established Service Level Agreement (SLA) commitments and escalations
Member of the business Growth team as a representative of network engineering and represent Network Operations needs on Enterprise Architecture caliper
System Engineer, Project lead, Project Prim, SME, Nortel Networks Sept 2006- Dec 2009
Key contributor in resolving a critical customer problem, which had project at risk with AT&T
Key contributor to the MGW traffic optimizations which became a high revenue product for Nortel
Adhere QA and Software life cycle standards like TL 9000, ISO 9000 series and ISO 12207 standard for Software development life cycle (SDLC) and use appropriate Agile or waterfall methodology
E2E, core network, system, functional and message level validation for GSM, GPRS, UMTS, HSPA+
Scope definition, feature negotiations, interactions and test strategy
Feature Test plan, ATP, CCTP creations. Template test cases for real-time embedded software validation, utilizing black box methodology (GAP) and protocol analyzer
Execution of feature, Load, function, interface, integration test Plan. Process and MOP validation
Create, validate, audit, and utilize, CIQ for Integration and implementation of the all network element
Productized suitable upgrade path for AT&T for the VSE-MSC for both Flash cut and green field
24/7 Support for level 3 for Tier 1 customer for Core Network. Rectified the issue with team, communicated the solution to the customer and escalated to R&D with appropriate procedures milestones for permanent solutions Responsible for Root Cause analysis, patch analysis and soaking to preventive process
Custodian, sanitize, and maintained gateway Core Network Offices on all aspect of the network in the lab
Lead Engineer Nortel, Richardson, Texas Aug 2000 – Sept 2006
Team lead for QA Engineering. Validate, features and feature integrations using Black box Methodology
Subject matter expert -SME on handoff feature, integration, WPS, GETs, and Sanity suite
Contributed for Patent of 2G to 3G handoff Req msg for ETSI and ANSI specifications
Lead engineer switch prime, sanity lead, Feature prim, Member of Process governance body
Lead for MGW, BSC, RNC specific traffic testing, integration and upgrade on live switches
Billing downstream QA are automated using scripts and tools
Supported the evaluation of GSM, EDGE, UMTS on IUCS, H248 and interfaces and WPS, GETs
Customer demonstration, knowledge transfer and support for initial implementation of the WPS and GETs
Custodian of R&D MGW by commissioned, provisioned and configured MGW per traffic, personalities and new feature requirements. As needed RCA generation on BICC and BICN architecture
Responsible for developing design verification feature, functional test plans, comprehensive product and product integration test plan. Member of the tiger team
Presale demonstrations and evaluation. Feature Prime for WPS and GETs to Dyne Corp for Nortel
Member of BSNL onsite-offshore team for a time critical task
Education: Computer engineering (BSc University of South Alabama), Sep 1997-2000 May
References Available upon Request