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Customer Service Executive

Location:
Orlando, FL
Posted:
April 09, 2016

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Resume:

Michelle Garcia

**** **** ****** ***

Thonotosassa Fl 33592

305-***-****

acuaih@r.postjobfree.com

Profile

Over 15 years experience in administrative healthcare and office environment. Dictated as responsible, reliable, and hardworking. A dynamic, results-oriented professional offering focused leadership to drive productivity and profitability in highly competitive markets. Consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement knowledge/expertise in:

Team Building/Staff Training

Quality Assurance/Control

Facilities/Safety Management

Customer Service/Guest Relations

Policies & Procedures

Continuous Performance Improvement

Experience:

OB’s Truck Sales and Service:

09/2014-Current

Executive Administrator

Manage and coordinate calendar and appointments; schedule staff and executive meetings

Experience with the MS Office Suite, including Excel,PowerPoint, and Quick Books

Oversee accounting and payroll for entire company

High energy demeanor

Excellent written and oral communication skills

Shares information and communicates clearly with team members to improve team effectiveness

Ability to function effectively in ambiguous circumstances

Southern Comfort Resort

06/2010-08/2014

Executive Office Supervisor

Maintain calendar, coordinate meetings and appointments

Arranges, books and monitors details of reservations and bookings

Keep executive(s) appropriately informed on a timely basis when changes occur

Work closely with executive(s) to understand priorities

Screen incoming calls and correspondence and responds independently when possible

Prepare the executive(s) expense reports and reconciles corporate credit card account

Create and track purchase orders

Maintain department organizational charts

Organize programs, events, meetings or conferences by arranging facilities and working with external vendors as appropriate

Work closely with other Administrative Staff as needed to coordinate calendars, meetings and other events that involve multiple executives and/or departments

Performs other duties as needed and assigned

Health South Corporation

04/1996-06/2010

Case Coordinator/ Manager

Conduct Comprehensive assessments encompassing vocational and Therapeutic placement for patients

Detail procedures and current operating practices in coordinating client case data

Monitor client case status; maintains case files, types case letters and reports

Modify weekly progress reports and prepare related case reports as requested

Translation for Spanish speaking patients to facilitate the placement and resolution concerns

Admitting and discharging patients, maintain liaison with various healthcare professionals to enable rapid placement for patients

Manage and coordinate calendar and appointments; schedule staff and executive meetings

Experience with the MS Office Suite, including Excel,PowerPoint

Work closely with other Administrative Staff as needed to coordinate calendars, meetings and other events that involve multiple executives and/or departments

Maintains department organizational charts

Education:

Macarthur Senior High

1981-1985

References Available Upon Request



Contact this candidate