Stanley L. Murkey Sr. 904-***-****

**** ******* *** ***** *. acua8r@r.postjobfree.com

Jacksonville, FL 32218

SUMMARY

Goal-oriented professional with 10 years of leadership, managing teams in a customer service

environment. Effective team leader who enjoys seeing others succeed, motivating and encouraging

growth for a strong, high performing team. Key competencies include:

Transportation & Logistics Coordination Safety and Health Communications

Customer Service Center Leadership Microsoft Office

Staff Training & Development Excellent Communication & Multi-

Tasking Skills

PROFESSIONAL EXPERIENCE

CSX Corporation, Jacksonville, FL 2007-2016

Supervisor Crew Management, 2012 – 2016

Direct all train crew-calling functions and facilitate the day-to-day train operations within region at the

centralized Crew Management Center. Supervise 10 to 12 Crew Dispatchers in a 24x7 operation.

Consistently met all deadlines for Network Divisional Reports, which otherwise could have delayed

conference call preparations.

Enhanced the safety environment by sending out daily safety briefings.

Facilitated improved personal relationships in division and between other divisions by creating a

monthly newsletter designed to enhance communication and internal customer service.

Created a new report document for reporting yard issue in the field.

Filled in for other supervisors in their absence.

Recommended and recognized employees for their special efforts.

Terminal Support Analyst, 2007 - 2012

Support daily train terminal operations across the network.

Sat as Chairman of the Intermodal Safety Committee for 3 years.

Created and circulated monthly Safety Newsletter for the department.

Received letters of recommendation for acceptance into an Associate Development Program.

PROFESSIONAL DEVELOPMENT

Associate Development Program / Graduated 2011

Health Safety & Environment – Georgia Tech University 2012.

Chairman / Safety Committee and Newsletter

COMMUNITY SERVICE

11 years of volunteer service at the Police Athletic League (PAL) of Jacksonville FL

Received the highest Volunteer Service Award from PAL (Richard Abram Jr. Award

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