ENRIK ZAIMAJ

***** ****** ****** **, *******, TX 77075, USA

Cell: +1-347-***-****;

E-mail: acu9q9@r.postjobfree.com Skype: enrik.zaimaj

PERSONAL INFORMATION

Date of Birth: May 30, 1985

Place of Birth: Tepelena, Albania

Citizenship: Albanian

Visa Status: Lawful Permanent Resident (Green Card)

PROFILE

Graduated for MSc in Electronic Engineering, with an experience of 7 years in telecommunication industry, by providing deep professional expertise in radio transmission and core equipment, dedicated in work environment, proven records of establishing good rapports with customers, colleagues and superiors, ability to handle crisis situations and manage high impacts of services in SLA-s, seeking a challenging opportunity to drive diverse corporate initiatives through strategic planning and to achieve company objectives with proactive project management, decisive leadership and dynamic client relations.

SKILLS

Telecommunication field installation

Testing

Analysis and problem solving

Advanced critical thinking

Document management

Excellent problem solving skills

Team worker

Quality assurance and control

Excellent communication techniques

Results-oriented

Troubleshooting

Superb time management skills

TECHNICAL SKILLS

Computer Skills: Microsoft Office, Windows XP/7/8, Windows Server 2003/2008

Telecommunication Technology: GSM, BTS, PDH, SDH, ADM / DXX, RTN, UMTS, CDMA Architecture, RNC, LTE Architecture, MSC, MSS, MGW, HLR (NOKIA, Alcatel-Lucent, Siemens, Ericsson, Huawei technology)

Network: LAN / WAN, VLAN-s, Ethernet, MPLS, TCP/IP, X25, VPN, Routing (OSPF, BGP, RIP, NAT / PAT).

Image Printing Devices: Printers, Copiers, Scanners, Plotters (Xerox, Hewlett Packard, Brother and Sharp brand products)

Other Platforms: SOEM Ericsson MLM Platform; IPT–NMS/SO-EM Ericsson Platform; Net Act 15.2 Release; Alcatel – Lucent 1350 OMS Platform; HUAWEI iManager U2000 Client Platform; TELLABS 8000 Intelligent Network Manager; TeMIP Client V6.1; BMC Remedy User; Traffic Views V6.3.165.

PROFESSIONAL EXPERIENCE

TELEKOM ALBANIA

Tirana, Albania

Network Management Center Specialist 11/2010 to Present

-Monitoring and information flow management through departments, vendors and other related parties for different technical issues.

-Provide 1st and 2nd line support through the phone and remotely to the dispatched technicians for transmission and core equipment using Network Management Systems and other remote supporting platforms or terminals.

-Support other departments in scheduled activities and work orders implementation during night shifts

-Responsible and supervise the team members during the shifts

-Ensure technology and regulatory standards are implemented by keeping records on repairs, downtime and changes, MTTR-s, ETR-s, QoS and KPI-s.

-Contributed to 3G, LTE and SRAN Project implementation, which increased network performance and decreased maintenance operational expenditures.

TELEKOM ALBANIA

Tirana, Albania

ADM and DXX Specialist 05/2009 to 11/2010

-Implementation and commissioning of new sites in existing network

-Preparation of Acceptance Protocol for installation works performed by contractors (measurements, installation plan, testing and verification of installation conformity)

-Execute TCI-s for corporate clients, Telekom Shops and new nodes integration in the network.

-Deployment of the network and capacity upgrade of the transmission equipment.

-Frequency planning implementation in the network, optimize coverage and radio interference in site.

-Installation, configuration and maintenance of transmission equipment.

COMPUTER AND COPIER SYSTEMS

Tirana, Albania

Image Printing Support Specialist 12/2007 to 05/2009

-Installation, configuration and maintenance (HW/SW) of image printing devices.

-Implementation of different projects related to image printing devices, (Printing billing system in ALBtelecom and Vodafone Albania).

-Manage monthly billing process for all the copy machines rented to the customers and compilation of the bills.

-Analyze copier usage/volume to coordinate moves, replacement and additional copiers.

-Manage hardware and consumable inventory in site.

-Serve as liaison between vendors technical support teams like Xerox, Hewlett Packard, Brother and Sharp

EDUCATION AND TRAINING

MASTER OF SCIENCE: ELECTRONIC ENGINEERING 2012

Polytechnic University of Tirana, Tirana, Albania

Main Subjects: Management of Telecommunication Enterprises, Multimedia Data Processing, Data Transmission Protocols, Computers and Network Security, Optical Communications, IT applied in Electronics, Project Management, Measurements in High Frequency, Advanced Telecommunication Systems.

MSc Thesis: Data Center Virtualization with Microsoft Hyper-V and Performance Evaluation

BACHELOR OF SCIENCE:ELECTRONIC ENGINEERING 2006

Polytechnic University of Tirana, Tirana, Albania

Main Subjects: Digital processing Signal, Electrical and Electronic Power Systems, Telecommunication, Electrotechnics, Electromagnetic Field Theory, Signal Theory, Electronic Elements, Microwaves, Control of Automatic Systems in Electronic Engineering, Analogue Electronics, Digital Electronic, Power Electronics, Electronic for Telecom, Architecture and Design of Electronic Systems, Computer Control Systems, Data Transmission Networks, Sensors and Transducers and Digital Image Processing.

BSc Thesis: Voice over IP

LANGUAGES

-Albanian: Native Language

-English: Professional working proficiency

-Italian: Professional working proficiency

-German: Elementary proficiency

CERTIFICATIONS

-Flexi Edge BTS Troubleshooting (release 1.0) – NOKIA SIEMENS NETWORK [2009]

-Certificate (Working Safely at Heights) – TREKKING HELLAS GROUP [2010]

-Operation and Maintenance OMS 1410 – ERICSSON [2010]

-OSI & IP DCN Interworking in Access/Metro Networking – ERICSSON [2010]

-TELLABS 8600 Provisioning using CLI – NOKIA SIEMENS NETWOK [2012]

-TELLABS 8600 System Architecture and Applications – NOKIA SIEMENS NETWOK [2012]

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