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Customer Service Management

Location:
Atlanta, GA
Posted:
June 16, 2016

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Resume:

Miranda Moore

acu97v@r.postjobfree.com

**** **** ****, ******* ****, GA acu97v@r.postjobfree.com

Dear Hiring Manger:

Are you seeking a person with process, product and technology support experience, whose flexible and able to work independently and collaboratively with all levels of staff, management and clientele with professional courtesy?

If so, I look forward to assisting your company find solutions to all your needs.

In Appreciation,

Miranda Moore

Miranda Moore

acu97v@r.postjobfree.com

678-***-****

4705 Kent Road, College Park, GA 30337

TECHNICAL SPECIALIST

In pursuit of a Technical / Helpdesk Support Position in a dynamic environment with opportunities for advancement.

PROFESSSIONIAL SKILLS

•Operate PC & Mac (Apple)

•MS Windows OS, internet, mobile technology, web based tools

•MS Office Suite (Word, Excel, Access, Outlook), SQL querying

•Setup, install & upgrade hardware & software

•Use remote access, assist software, web based tools & web page design

•Customer Service Oriented

•Independent & collaborative worker

•Self-motivated with ability to multi-task

•Poised & patient professionalism

•Quick to learn new industries, concepts, ideas, products and services

•Time management

•Organize, prioritize and plan effectively

•Research, analyze data & report findings in graphic & table forms

•Solve problems, answer questions, resolve issues, make decisions

Miranda Moore acu97v@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Merchandiser

Independent Contractor Atlanta, GA 2007-Present

•Build brand presence & maintain manufacture line of goods to increase product sales using creative marketing strategies

•Achieve business objectives & goals through placement of new items, rearrangement of existing merchandise at assigned stores

•Utilize computers, databases, querying, internet, web based tools & mobile technology

Event Staff

Contemporary Services Atlanta, GA 2007-2010

•Validate tickets at entrance

•Assist guests with seating, facility services & directions

•Verify clearance access of restricted areas

Office Support Admin

Independent Contractor Atlanta, GA 2007-2008

•Utilize case tracking systems to organize workload

•Aide with event planning; drafting, reviewing & submitting bids/proposals

•Assist all levels of management and staff with completing ad hoc projects, identifying & resolving problems

Miranda Moore acu97v@r.postjobfree.com

EDUCATION

Atlanta Urban League Certification: MOS (Word &Excel)

Atlanta, GA 12/2007



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