Margaret Snyder Lushina

703-***-**** acu82r@r.postjobfree.com

Summary

Dynamic, multi-talented administrative professional with 15+ years experience managing office operations and executing administrative tasks and special projects with positive results. Customer-focused with proven ability to recruit and grow client accounts. Consistently recognized for exceptional interpersonal skills and unique ability to build relationships across business units to support and achieve organizational goals. Self-starter motivated by personal mission to create healthier work environments and inspire individuals to live happier lives.

Technical & Software Skills

Professional Experience

Executive Administration and Business Process Support

• Supported core business functions including operations, marketing, sales, finance, and human resources to further organizational growth and positively impact profitability.

• Answered phones for executives, planned travel, scheduled meetings, coordinated conference logistics, maintained calendars, composed and distributed memos, prepared materials for meetings.

• Collaborated with co-workers on client needs and coordinated special projects under tight deadlines.

• Liaison to clients on all marketing needs including logos, landing pages and business cards.

• Partnered with managers on building their business units, utilizing their schedules more efficiently, and served as main point of contact on new accounts.

Office Management

• Verified new hire security credentials, citizenship records, and maintained database.

• Trained employees on software and internal programs and policies and served as lead regional trainer and mentor for all on-call and new “Lobby Ambassadors.”

• Procured office supplies, managed and tracked invoices to ensure timely payment, assisted with accounting procedures and calculated employee time cards. Managed company records and assisted with writing proposals and bids. Health and Wellness

• Managed all aspects of patient reception including scheduling, check in/out, collection of co-payments, scanning medical documents into database, scheduling appointments and educating patients about products and services.

• Responsible for account payable/receivables for all patient invoices and billings and set up online portal accounts. Client Recruitment and Retention

• Sold 25 new client accounts in the first 90 days of employment and managed overall advertising sales.

• Managed customer retention functions including assisting clients with identifying the design and choice of products for trade shows for optimal public exposure.

• Recruited new clients and members and motivated, inspired, and coached clients on reaching defined goals.

• Brainstormed with teams on how to attract and retain more clients. Employment History

Assistant Department Head/Personal Trainer, Life Time Fitness 2015-2016 Administrative Marketing and Project Coordinator Assistant, Crimson Fly 2015 Circulation Administrator/Administrative Assistant/Front Desk, Loudon Times Mirror 2011-2014 Administrative Assistant, Bio Green Lawn Care and Irrigation, Inc. 2010-2011 Office Manager/Administrative Assistant, TJT Corporation 2008-2009 Patient Service Representative, NOVA Medical Group and Urgent Care 2006-2008 Lobby Ambassador, Cisco Systems 2005-2006

Office Manager/Sales Advertising, Master Media Group/Purcellville Gazette 2004-2005 Education & Special Training

National Academy of Sports Medicine, Master Trainer Exercise Science and Nutrition, 2014 Northern Virginia Community College, Computer Science and English Literature, 1998 CPR/AED Certified, EMT-B Commonwealth of Virginia, 1997-2001 MS Office Suite, XP ACT2000 Meeting Maker Publisher Lotus Notes Practice Velocity Quicken/QuickBooks Publishing Business System Miss Utility ECW (Eclincial Works) PT Scheduler Workday ASK and AdMax