Dartton Drogin

** ******** ***** *****, ******, NY 12211 Tel: 518-***-**** Email: acu803@r.postjobfree.com

WORK HISTORY:

February 11-Present - East Commerce Solutions, E. Providence, Rhode Island.

TERMINAL TECHNICIAN

Install and reprogram point of sale merchant credit card terminals at the merchant’s place of business. Train merchants and answer their questions regarding the use of their credit card terminals. Provide customer service for merchants having issues 24/7.

March 09-June 10 - U.S. Census Bureau, Albany, New York.

ASSISTANT CREW LEADER

Assisted with managing a small group of workers to help with the completion of enumeration forms for the 2010 Census. Obtained completed enumeration forms from private residences and from students at area college campuses.

June 03-October 08 - Solomon Sledge Financial. Jersey City, New Jersey.

ASSOCIATE INVESTMENT SPECIALIST

Assisted with the financial planning and analysis for various accounts.

Reviewed documents and general support in new deal origination. Performed strategic analysis of revenue, revenue trends and made presentations and provided advice to management. Assisted in managing the financial process for budgeting and estimates in short, mid and long-term planning for investments. Tracked and reported account balances on a quarterly basis.

October 99-June 03 - Washoe County Municipal, Reno, Nevada.

ACCOUNTS COORDINATOR

Recorded, indexed, verified, scanned, and photographed legal documents and affidavits. Assisted the public in person and over the telephone, by providing research and producing copies of public records, property foreclosures and mortgage information. Assisted with the development of policies and procedures vital to the county’s finances. Assisted with the monthly, quarterly and annual close and revenue variance analyses. Monitored and evaluated the financial and operational conditions of member firms through the review and analysis of financial reports and other relevant data.

April 87-October 99 - Northeast Travel, Albany, New York & Las Vegas, Nevada.

SALES MANAGER

Managed and supervised a full-service retail travel agency, with a small staff, to provide all aspects of travel services to the public. Assisted with the development of policies and procedures vital to the agency including retail sales, research, consulting, and customer service. Also responsible for bookkeeping, accounts payable, accounts receivable, general ledger, bank deposits, bank reconciliations, computerized functions, prepared written correspondence, maintained and processed confidential ticket stock, maintained filing systems, updated extensive mailing list database, and managed brochures and presentation development.

October 85-February 87 - American Hawaii Cruises, Los Angeles, California.

CALL CENTER ASSOCIATE MANAGER

Coordinated the movement of groups, from a customer service aspect, to comply with their travel arrangements. Expedited and coordinated hotel check-in and ground transportation for clientele. Directed skycaps and other airport employees at Los Angeles International Airport. Partnered with Information Systems to ensure that the billing and forecasting systems provide accurate and timely data. Tested and updated share registry functions, subscriptions, redemptions, switches & transfers.

EDUCATION:

January 81-May 85 - State University of New York at Albany, Albany, New York; Bachelor of Arts Degree in United States History; Minors in Geography and Political Science.

January 82-May 82 - New York State Senate, Albany, New York; Intern for New York State Senator Howard Nolan.

July 85-September 85 - Pacific Travel School, Santa Ana, California; Certificate in Travel Agency Procedures including Sabre Computer software.

PERSONAL:

SPECIAL SKILLS - Computer knowledge and experience with Microsoft Office, Word/Excel/Access/PowerPoint, DOS, Word Perfect, Lotus, D-base, and Enable. Experience as a writer, public speaker, and with accounting procedures. Extremely adept with mathematical figures in calculating profit margins and percentages.

COMMUNITY ACTIVITY - Wrote articles for school newspaper…Coordinated

Bowling League activity…Department of Social Services Certificate of

Achievement…Ballet Clerk Chairperson for the New York State Board of Elections…New York State Licensed Insurance Agent for Life, Accident, and Health Insurance.