OBJECTIVE:

To obtain a challenging position in a progressive, fast paced environment as a Software Quality Assurance Tester that utilizes my Analytical, Technical and Documentation skills to contribute to the success of a leading edge organization

SUMMARY:

9+ years of varied experience in a field of IT with importance on Software QA with 3 years in HealthCare Industry

Involved in complete Software Development Life Cycle (SDLC) for the testing life cycle to follow the standard process in the application.

Worked in different environment Agile (Scrum), Waterfall

Knowledge of software QA testing procedures, in writing and implementing Test Plans, Test Scenarios, Test Cases, Use Cases and Functional specifications for manual and automated testing.

Have an understanding in Mercury Interactive tools like Win Runner, Load Runner and Quick Test Professional.

Experience in different testing methods like System Testing, Functionality Testing, Integration Testing, End to End Regression Testing, GUI Testing, Web application Testing, Black box testing.

Used defect-tracking tools like Quality Center, Test Director and JIRA

Writing SQL Queries to retrieve the data from the database.

Maintained Traceability Matrix and Test Matrix.

Used Team Foundation System (TFS) for writing test cases and logging Bugs.

Used Confluence and Share Point as a common portal for documentation by PM/ BA/ Developers and QA.

Experienced working with confidential data under HIPAA privacy.

Good communication skills, team player and always willing to learn something more.

TECHNICAL SKILLS:

Methodologies : Agile, Scrum, Waterfall software development process

Testing Tools : Win Runner, QTP, Load Runner

Test Reporting Tools : JIRA, Test Director, Quality Center, Team Foundation System (TFS)

SharePoint.

Operating Systems : Windows 7/ 98/2000/XP/ Vista

Databases : MS SQL Server 2005, 2008, Oracle

Others : MS Office (Word, Excel, PowerPoint)

PROFESSIONAL EXPERIENCE:

SOFTWARE QA ANALYST

TJX Company (Marlborough, MA - 02/2016 – Till date)

Supply Chain and POS

Wrote Test Script in HP ALM (Quality Center)

Creating Test Data for different Modules – Purchase Order, Transportation and Freight Pay

Testing JDA (3rd Party Software) Patch fixes

Performed Regression Testing

Used HP ALM has Test Management Tool

Perform POS Testing

Title : Quality Assurance Analyst Apr 12 – Oct 14

Employer: Alere ACS (Formerly Wellogic)

Location: Waltham, MA

Alere Accountable Care Solutions is the confident choice of clients wishing to achieve Meaningful Use and the benefits of care coordination across their populations. By combining interoperable health information solutions, including a standards-leading Health Information Exchange (HIE) and certified Electronic Health Record (EHR), with numerous diagnostic and care management solutions, Alere Accountable Care Solutions provides its clients with everything they need to implement their value-driven care initiatives.

Overall Responsibilities:

Analyzed existing business requirements and the business process flow and derived comprehensive and detailed test conditions

Created Test plans for Integration Testing of Consult 4.4 (Provider application), PHR (Patient Portal), System Manager (Configuration Management System) & Consult 4.3 (Legacy Application)

Participated in Meaningful Use Certification (MU): Oversaw test data creation and execution of Drummond test scripts which involved security testing for VDT (View, Download, Transmit) of CCDs, Secure Messaging and other patient health information

Understanding of ICD-9 and ICD-10 codes. Knowledge of Code Mapping using Configuration Management System (System Manager)

Understanding of HL7 messages.

Performed cross browser testing using VMware

Query tables in relational databases/RBDMS including Oracle and MS SQL Server;

Identify defects and log them in JIRA

Perform API testing using Postman/ Rest Client

Testing – our product on Windows, Java, iOS Systems

Deploy build in QA environment using Jenkins,

Used Confluence for documenting the Requirements and QA documents and also integrated with Jira

Co-ordinate with developers regarding the bugs and properly perform the testing related to the bug fixes.

Conducted Regression tests for reported and fixed Bugs and ensured the fix caused no other problems.

Participated/ Scheduled/ Conducted in the Daily Scrum Meeting update with the team. Also served as stand-in scrum master

Conducted Unified Defect Triage process that aimed at involving cross functional team of Developers, BAs, QAs, Project Managers, DBAs, Product Managers to triage, assign priority, allocate resource and track un-triaged and unresolved defects.

Co-ordinated daily meeting with off-shore team (Dubai and India)

Environment: Windows XP, 7, Microsoft Excel, Microsoft word, Java, Jira, iOS, SQL Server, Oracle

Title : Quality Assurance Engineer Oct 08 – Feb 12

Employer: Resourcesoft Inc.

Client: Universal Wilde (Formerly, W. A. Wilde)

Location: Holliston, MA

W. A. Wilde is the expert in direct marketing communication. Since Wilde’s root as book publisher over a century ago, its entrenched spirit of innovation has led Wilde’s evolution into a single source for personalized communications and direct marketing solutions.

Wilde’s latest generation of delivery platform is known as Xccelerate. It helps the clients to deliver their message personally, effectively, and precisely. It can deliver any kind of message, let it be a cross-channel marketing campaign or mission-critical documentation like a 401K statement. Xccelerate platform’s main job is to deliver the clients message and have the ultimate customer take action. Formerly, in the first phase platform would be able to service customers requiring automated marketing solutions in below categories–

Health Plan Solution Automation (HPSA)

Retirement Plan Solution Automation (RPSA)

Shareholder Communication Automation (SHCA)

Publishing Solution Automation (PSA)

Marketing Resource Center Automation (MRCA)

Customized Communication Automation (CCA)

Members Central Site (MCS)

Overall Responsibilities:

Analyzed existing business requirements and the business process flow and derived comprehensive and detailed test conditions

Wrote Test plan, Test cases, Test procedures, Test data and Test metrics for evaluation.

Wrote XML Test Cases for the high level test scenarios

Executed the test cases manually and checked the output of the same.

Testing the data migration from client’s FTP to our FTP, to the database and back to client’s FTP or generating prints for the client.

Wrote SQL queries to retrieve the data from database.

Manually Performed regression testing of applications.

Logged the bugs in Team Foundation System (TFS) and assigned them to the developers for fixing the bugs.

Co-ordinate with developers regarding the bugs and properly perform the testing related to the bug fixes.

Conducted Regression tests and stress tests for reported and fixed Bugs and ensured the fix caused no other problems.

Used Share Point as a common portal for documentation by PM/ BA/ Developers and QA.

Involved in QA Estimation for the new projects and enhancements of old ones.

Participated in the Daily status Report update with the QA team.

PROJECTS:

Health Plan Solution Automation (SUNEBG):

Customized Communication Automation FIEN:

Health Plan Solution Automation (TAHPEOC):

Title : Software QA Tester Jun 04 – Oct 07

Employer: iVedha Inc.

Project: Performetrix (Performance Appraisal System – web based)

Location: Mumbai, India

The Performance Appraisal System is intended for medium to big size company. Main purpose of application is to keep check on the employee performance, competency and knowledge management. Employees can be evaluated either by employees within the company or by the professionals outside the company. Application is designed in various modules like Objectives, Competency, Question Library, Employee Profiler, Survey Module etc. Excellent reporting tool can report every minute detail of all evaluation and objectives indicating the evaluation and project status.

Responsibilities:

Analyze Business Requirement, System Requirements, and Participating in the reviewing documentation.

Reviewed the BR’s document and documented the Test Plan and Test Cases.

Developed Test Requirements, and generated Test Cases based on requirements.

Executed manual test cases and verified actual results with expected results.

During System Testing Life Cycle, performed different types of testing, such as Integration, Functionality, and GUI Testing.

Detected Defects, communicated to the developers using Bug Reporting Tool and Tracking the Defects using Test Director.

Created Traceability Matrix to ensure comprehensive test coverage of requirements, identify all test conditions and test data needs.

Prepared test data for Positive and Negative Testing scenarios for Functional Testing as documented in the test plan.

Environment: Windows 2000, Microsoft Excel, Microsoft word, Asp.net, Test Director

Title: Jr. Officer (Analytical Method Development) Oct 02 – Jun 04

Employer: Indoco Remedies Ltd.,

Location: Mumbai, India

Indoco Remedies is engaged in the manufacturing and marketing of Formulations (Finished Dosage Forms) and Active Pharmaceutical Ingredients (APIs) in India. Indoco has a strong international presence in the Regulated and Emerging markets.

Indoco has built a visible presence across all its markets in Europe, USA, Asia, Africa, Latin America and other CIS countries. A number of its products have emerged as brand leaders in the Indian and in International markets.

Responsibilities:

Analyze Raw materials and finished products as per IP, BP or USP.

Analytical Method Validation and Verification as per ICH guidelines.

Stability Studies of finished products.

Dissolution Profiling.

To coordinate the activities for getting the facilities for business from regulatory country for auditing manufacturing facilities

EDUCATION:

Master of Science (MS), Mumbai University, India.

Diploma in HR Management, Welingkar Institute of Management, Mumbai, India.

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