LISA MARIE JABAAR

PO Box **** • St. Charles, MO *3302

cell: 314-***-**** • e-mail: acu6qj@r.postjobfree.com

Mortgage Loan Coordinator

A corporate professional with mortgage loan experience from application to close. Organized with attention to the Details. Critical thinker with ability to multi-task. Known for accuracy and strict adherence to industry quality standards and proper procedures.

PROFESSIONAL EXPERIENCE:

CitiMortgage (contractor) February 2015 – April 2016

Processor – Document Collections

Utilize multiple CITI systems including the New Loan System and CitiFind to research and locate required documents to clear outstanding exceptions to ensure accuracy and compliance with investor request.

Locate required legal documents using Internet Sites, County Recording offices and contacting third party vendors via phone or e-mail to obtain documents.

In-depth review of promissory note endorsement chains and recorded mortgage assignments to ensure the chain of title is complete.

Employ analytical skills to prepare documents for correction and to report exceptions.

Assemble, process, record and service the production output of various moderately complex servicing activities.

Complete accurate and timely daily productivity reports.

7-11 John Gallagher Inc. - St. Louis, MO July 2005 – February 2015

Sales Associate

Greet customers, ring purchases, recommend items, clean, straighten and stock shelves.

Submit weekly merchandise order for low or out of stock items for specific departments.

Regions Bank (formerly Union Planters Bank) – St. Louis, MO May 2005 – March 2013

Mortgage Loan Coordinator

Reviewed mortgage loan officer submitted files for file integrity prior to shipping to operations.

Obtained stipulation documents from borrowers and forwarded to processor, underwriter or closer.

Ordered DU, IRS Tax Transcripts, Fraud Guard, Flood Letter, Appraisals, Title Commitments, CPL’s, Wire Instructions, Prelim HUD, Homeowners Insurance Declaration with Mortgagee Clause, Payoff statements for current mortgage.

Reviewed title commitments and obtained Subordinations or Deed’s of Release, as necessary.

Searched AllRegs database for product specific guidelines.

Scheduled loan closings between loan officer, borrower, closing department and title company.

Attended weekly pipeline review meetings to ensure loan files on target for closing.

Adverse Action sales center criteria withdrawn or denied loan files and shipped to compliance.

Union Planters Bank – St. Louis, MO March 2002 – May 2005

Production Sales Assistant/Mortgage Closer/Mortgage Post Auditor

Prepared loan closing packages for borrower’s signature and audited prepared HUD Settlement statement by Title Company.

Reviewed closed loan files for post-closing auditing prior to shipping to corporate office.

Assisted title company and authorized construction disbursement on new homes being built.

Attended “train the trainer” class to train co-workers on new Empower Mortgage System.

Office Team / Robert Half International Company – St. Louis, MO May 2001 – March 2002

Assignments consisted of various office duties for companies located in the St. Louis County area.

Placed at Union Planters Bank in October 2001 and subsequently hired as a full-time employee.

Convergys – St. Louis, MO January 1994 – February 2001

Resolution Support Specialist

Worked directly with internal and external clients to resolve customer issues.

Researched and resolved project specific issues where no process/guideline existed.

Assisted in the management and processing of specific project financial reports/forms.

Conducted training classes for new Loyalty Associates.

TECHNICAL SKILLS

Fidelity Mainframe

Empower

MS Office Suite

IBM Lotus Notes

EDCUATION

International Travel and Business Institute - Tulsa, Oklahoma Certificate

Bartlesville High School - Bartlesville, Oklahoma Diploma

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