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Customer Service Manager

Location:
North Palm Beach, FL
Salary:
45,000-70,000
Posted:
June 07, 2016

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Resume:

Akintunde Akingbade

**** ****** ****** **** ***** Gardens, FL 33418 Phone: 561-***-**** Email: acu4wu@r.postjobfree.com

PROFESSIONAL PROFILE:

Enthusiastic and professional. Self-motivated public speaker, leader and a team player. Detail oriented with strong work ethic and a drive to get things done in a timely manner with concentration on International Business, Management and Para Legal

EDUCATION:

Associate of Arts in Paralegal, Keiser University, West Palm Beach, FL January 2015

Bachelors of Business Administration in International Business, Harding University, Searcy, AR Spring 2011

SKILLS:

- Microsoft Office: Word, PowerPoint, and familiar with Access, X.P

- Bi-lingual in Yoruba and English, comfortable with French

- CPR and AED Certified

- Clear Understanding for Tort Laws and Civil Litigations

-Knowledge of preparations of law documents like interrogatories, letter of summons, complaints and request to produce and Calendaring.

EMPLOYMENT EXPERIENCE:

Assistant Manager, Walgreens,

West Palm beach, Florida Fall 2011-Present

- Solved problems according to customer service guidelines. (ECC)

- Developing time management skills and increased productivity

- Effectively managing and delegating tasks among 15 employees

- Strong understanding of Customer Relations Management fundamentals

- Prospecting of store budget including cash flow, cash handling and time hours

- Implementing new plans for suggestive selling; up selling product. Every store went from the bottom to top 3 in district

- Understanding of how pharmacy operation, workflow and C.P.O

-Major contributor to 15 % sales increase at every location worked

-Increasing employee productivity up to 50 percent increase in one instance

-Training employees to meet and exceed company required standards

Sales Associate, Wal-Mart, Searcy, Arkansas May 2010 – August 2011

Multiple tasks management including:

- Inventory management (of goods and cash flow), customer service.

- Responsibilities in marketing, product sales and product merchandising

- Responsible for effectively communicating with customers and supervisors.

Employee of the Month numerous occasions

HONORS AND ACTIVITIES:

- 2005-2006 Assistant Manager Soccer team.

- 2005 Assistant School Treasurer.

- Intramural Soccer Champions, Harding University

- Recipient; Jimmy Carr Scholarship fund for Academics

- Membership of professional organizations; American Marketing Ass. Member (managed and

Marketed the pizza wars), International Business Association.

- Christian volunteer work include; Bison for Christ Day of Service, Christian Counselor, Highway E.

Church of Christ, Sugar Grove Church of Christ feeding the homeless in Houston



Contact this candidate