Arpita Kaushik

*** ******* *****, ******** *******, IL-60070 T: 847-***-**** E: acu4vv@r.postjobfree.com

Summary:

I am an Information Technology Analyst, having 6 years of experience in Banking, Financial and Education domain. I am seeking an opportunity where I can further enhance skills to pursue a challenging career as a Data Scientist.

Education:

Degree

University

Place

Year of Passing

Grades

Masters in Information Technology Management (MIS)

Illinois Institute of Technology

Chicago, IL

June 2016

Pursuing

Bachelors of Engineering (Information Technology)

Bharati Vidyapeeth University

Pune, India

July 2009

First class with Distinction

Skills & Expertise:

Technical Skills

Languages

R language, Python, JAVA, JavaScript, Visual Force, Apex, HTML, CSS, COBOL, JCL, SQL, PL/SQL, Triggers, Easytrieve, SAS

Analytical Packages

ggplot2, nnet, rpart, gplots, tree, xlsx, randomForest, numpy, scipy

Tool

JIRA, R studio, Excel Macro, Excel Pivot Tables, MS Office Suit, Dreamweaver, Endeavour, ISPF, File Aid, Workbench, CA7 (Scheduler), VSAM, SCLM

Database

Oracle, MySQL, DB2, Adabas

SalesForce.com

Rules & Approvals, Data Loader, Import Wizard, Developer Console, IDE, Sandboxes, Reports & Dashboards, Live Agent, Email Templates, Validation rules

Operating System

Linux, Unix, Windows, OS X

Domain

Banking and Finance, Media and Information, Educational Services

Functional Skills

Good understanding of Data Analytics, Data mining and analytical modeling

Business System Analysis, Excellent Presentation Skills

Advanced knowledge of Microsoft Office applications - Word, Excel, Visio and PowerPoint.

Thorough knowledge of Retail Banking, Credit Reporting and Education domains.

Proficiency in Agile Methodology.

Experience:

John Wiley & Son Education Solution

Business and Data Analyst –Intern Jun 2015 – May 2016

John Wiley & Sons is a global publishing company that specializes in academic publishing and markets its products to professionals and consumers, students and instructors in higher education, and researchers and practitioners in scientific, technical, medical, and scholarly fields.

Analyzed historical student data, and develop a predictive model to improve retention rate of new students.

Performed regression on previous student's data, to create models, which helps in understanding the success rate for current student application.

Analyzed the response and activity data of each product after implementation and provided measure the productivity of each partner and student in the system

Configured Online Applications for Student portals for Partners Schools

Performed Proof of Concept to improve reusability across different Accounts and Opportunities.

Worked as part of the Migration project, contributing in moving of various clients to our upgraded project

Created custom reports and dashboards, which help clients to access and view data in a better way.

Conducted requirements meetings with business to collect business need relating to client's technology enhancement and initiatives.

Tata Consultancy Services Ltd

Information Technology Analyst

Client: Canadian Imperial Bank of Commerce Apr 2011 – Jul 2014

Canadian Imperial Bank of Commerce commonly referred, as CIBC is one of top 5 banks in Canada. I was part of the Retail banking section of the CIBC.

Worked on huge datasets to perform Predictive Analytics using different Regression models.

Performed Logistic Regression to predict whether a customer has disability insurance or not.

Analyzed current buying pattern for customers in order to recommend new products.

Performed Multinomial Logistic Regression to predict level of risk in insurance data.

Visualized data in reports and graphs, in order to find interesting patters which helps in solving business problems

Interviewed Subject Matter Experts and clients, asked detailed questions and carefully recorded the requirements in a format that can be reviewed and understood by both business and technical people.

Manipulated, cleansed & processed data using Excel and SQL.

Worked on ‘npl’ package in R to perform text mining, to identify KEI. Comprehending the KEI's with any event occurred in the same time frame to draw conclusions

Gathered Requirements and Communicate with clients and SME to consolidate Project requirements.

Client: Equifax UK Nov 2009 – Apr 2011

Equifax Inc. is a consumer credit reporting agency in the United States, one of the three largest American credit agencies along with Experian and Transunion. I have been associated with this client for UK

Achieved 100% customer satisfaction index by successful development & maintenance of various key products such as, Single customer view, Locate & FICO in UK and ACRO Total view, PSOL and IDSCAN in US.

Implemented error free products by understanding customer requirement, developing efficient code, ensuring data quality and continuously monitoring performance.

Recognized time consuming processes in the team such as, report generation, testing, time tracking and efficiently automated the same. The automation saved 2-3 hrs of each associate on a daily basis.

Eliminated manual effort of the team by creating simple web tools using HTML and JavaScript

oDate conversion tool – converts Gregorian date to Julian date and vice versa using HTML, CSS and JavaScript

oCustom comparison tool – custom line by line comparison tool to compare regression test results to capture the differences using JavaScript

oSupport Data Collection tool – Online tracking tool for support team to log and track their work items and also to generate reports for managers using JAVA

oAutomated Task collection tool – mainframe transactions collection tool to find out hourly payload and their average response time developed using TMON and Python scripts

Pro-actively suggested and implemented various cost-cutting and service improvement projects such as optimizing the usage of mainframe and ADABAS, Periodic maintenance and revenue leakage check on the billing system

Identified several transactions, which consumed huge CPU time, and came up with dollar saving ideas in order to save CPU time.

Efficiently converting assembler logic into Python on Unix systems, as part of mainframe migration projects.

Mentored, evaluated and reviewed the task assigned to my team as a technical lead.

Improved software process by incorporating waterfall and Agile methodology in various projects.

Activities & Achievements:

Achieved a GPA of 3.9 out of 4.0 in my graduate

Participated in several Kaggle Competitions.

Github profile: http://arpitakaushikdata.github.io/

Certificate of Customer Appreciation – Generic SCV Project.

Co-designed and developed www.mainframeopenbook.com (tutorial website)

Team Lead for Knowledge Management Team at Tata Consultancy Services.

Public Relation head in Bharatiyam, a technical fest at state level.

Active member of Rotaract Club, which supports many social and community works, during college.

Courses:

Understanding Machine Learning with Python

Exploratory Data Analysis with R

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