Brian K. English

**** ***** *******

Madison, TN 37115

615-***-****

acu3c7@r.postjobfree.com

Objective To obtain a career job with a company that will allow me to utilize the

skills and knowledge that I have acquired through education and work

Education/Certifications

National College of Business & Technology Nashville, TN

Pursuing Diploma in Business Management Present

New Horizons - Computer Learning Center Nashville, TN

A+ 801-802 Series 2013

Certification of Completion

Ocwen Federal Bank Call Center Orlando, FL Collections/ CSR class Level 1 2001

National College of Business & Technology Nashville, TN

1 year of college 2001

Skills

Excellent oral and written communication

Management 15+ employees

Microsoft Excel, Word, PowerPoint, Outlook, Point TMS Software & Wayne Reeves Software

Problem Resolution

Customer Service & Collections

Windows XP and Windows 7

AP/AR, Bookkeeping, Quick books and Collections

Inventory, Shipping & Receiving, Repair Service, Logistics

Employment History

State Of Tennessee 2015- 2016

Clerk 2/Micrographics Dept.

Reads and utilizes equipment manual and clearly understands the operation of 5060F Hybrid Scanner, Fujitsu, Kip Wide Format Scanner

Accurately sets up new scanning DVD files in PaperFlow

Correctly indexes scanned documents per instructions on the job requisition

Checks images for readability and quality as they are being scanned and make necessary corrections

Accurately preps jobs as needed for production

Produces work at a skilled and fast paced to meet daily production goals

Performs routine daily and weekly maintenance checks, also assists with training others to prep, scan and index

Sears Outlet ORDC 2013-2015 Lead Inventory Coordinator / Operations Manager

Managing AP/AR accounts ranging from $100 - $100,000 W / Inventory up to $3 million

Recognized Ideal floorplan for day to day or weekly operations for our satellite stores

Cross trained for all departments. Shipping & Receiving, Inventory, Technician

Retrieves data from intranet site to complete daily & weekly reports called B.I.R.P.

Book Inventory Reconciliation Process purpose of report is to maintain inventory integrity by ensuring that each store is charged and credited accurately for merchandise receipts/shipments

Received inbound supplies for stocking in warehouse

Performed cycle counts of supplies and maintained inventory

Over interviewing, hiring, schedules, payroll, budget, WMS & training

Tested all appliances to make sure properly worked, fixed anything that was fixable

Cleaned all items that went thur there process of receiving it, testing it, then deluxing from inside & out

Ran all logistics inbound & outbound

Researched & analyzed all discrepancies for a final results was found

Tow motor driver

Knowledgeable of OSHO regulations

Receives daily shipments and log into computer

Confirms dollar amount of shipments and file paperwork

Checks shipment for exchange merchandise authorizations (EMA’s) and non-item numbers

Opened and closed store & warehouse & Key-holder

Looking for variances on short or over Bill of Lading

Weekly meetings with corporate to check P&L, goals, strategies

Dealt with different customers, vendors and manufactures concerns about product

Over multiple departments with employees ranging 20 or more

Acting Intern GM in his absents

Maintained great relationship with employees and customers

Liaison between our satellite stores for AP, AR and reports concerns

100% hands on when short-handed

Ordered all warehouse needs

Oversee day to day operations

Made sure that shrink was little to none able to deal with loss prevention

United Methodist Publishing House, Nashville, TN 2012

IT Customer Support Tech

Setup and checked computer systems to make single, double, or triple computer hardware systems, including servers, monitors, keyboards, scanners, printers, terminals, decoder boxes, and cash drawers

Downloaded proper software to each individual system

Packed and shipped hardware systems

Removed old servers and pulled out working parts i.e., memory, DVD/ CD players, cables and mother boards

Configured and updated software to servers

Escalated major hardware and software issues to vendors or technicians for service

AppleOne Staffing, Brentwood, TN 2012

Office Coordinator/ Shipping & Receiving

Picked and packed orders for shipping via FedEx, UPS, DHL

Set-up rooms for meetings and coordinated materials such as binders, books, documents and contracts for signatures

First Choice Inc. AKA Smart Buy Auto, Nashville, TN 1998-2010

Manager/ Investor

Checked credit and performed collections duties

Typed contracts, prepared tags, titles and lien paperwork for DMV

Performed AP/AR and bookkeeping activities

Faxed invoices to car lots, banks and credit unions detailing vehicles they owned and were selling

Marketed what product to commercial and residential buildings in the area

Team Works, Nashville, TN 1999-2000

File Clerk

Filed, scanned and prepared birth certificates for the State

Ocwen Federal Bank 2001

CSR / Collections

Took care of customer concerns, took payments, made arrangements for past dues

First American Bank 1998

Teller / Operations Specialist

Prepped work for sorter and met applicable deadlines

Balanced check ledger and processed outgoing cash letters

Sorted incoming and outgoing mail

Sort all incoming checks and cash

Ran checks and balances for credits & debits

References available upon request

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