Marjorie Colin

**** ** *** *** ******* Beach, FL 33064 Tel:acu2pk@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Trilingual,professional possessing strong organizational, communication, leadership and detail oriented skills seeking a full-time position.

Computer Skills: Proficient in use of IBM PC and compatible systems windows 2000, Lotus 1 2 3, Word, Excel, Power Point, lotus Notes, Outlook, internet and medical terminology,Knowledge of SAP, OAG, ATR, E-way, TPS,INAV, ACR systems, IT demand management systems, ICD9, Crystal Reporting, Meditech, Mysis, Kronos, Crystal Reporting, Ultipro, CPT4 and HCPCS.

LanguageSkills:Trilingual, Fluent in English, French and Creole.

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EXPERIENCE

West Broward Referral & Nurses agency

September-2014-October 2015

Operations Manager Fort Lauderdale, FL

Responsible for directing, supervising and coordinating the overall operations of the office

Develop, implement and maintain office policies and procedures

Oversee the billing and collection department and ensure that all claims are submitted in a timely manner.

Managed financial department which includes budget, payroll, account payable and receivable.

Coordinate with the Executive team to forecast the organization performance.

M&R Tax Solutions September -2010-December-2014

Human Resources Manager Miami, FL

Develops and administers various human resources plans and procedures

Advise managers on organization policy and administer disciplinary procedures

Analyze training needs to design employee development and health safety programs

Plan and manage recruitment of staff and conduct new employees orientation

Managed all functions of payroll, on boarding, compensation, benefits and open enrollment.

Track performance through Key Performance indicator

Douglas Gardens Hospice April-2009-August-2010

Business Operations Manager Miami, FL

Analyzed accounts payable & account receivable to ensure accurate income and outlay for hospice services.

Ensured Clinical Record systems were maintained in compliance with state, federal and Joint Commission regulations.

Administered information systems and ensures continued utility for Hospice operations through coordination with IT department for programming, updates and upgrades.

Ensured staff participation in educational programs, training courses to maintain competency in their job skills, and equipment.

Coordinated quality assurance & performance improvement for the hospice center.

Concentra Managed Care

September-2007-January2010

Center Operations Manager Fort Lauderdale, FL

Supervised a staff of over 20 employees to ensure optimal level of center operations and customer satisfaction.

Formulated annual budgets over 1 million dollars and reviewed financials recommending cost saving methods to improve efficiency.

Hired, trained, and evaluated center operations and employees.

Planned and prepared work schedules and assigned employees to specific duties based on their strengths.

Actively Support census development and sales initiatives.

Researched and reviewed individual group claims of major medical plans and leading healthcare networks.

Manage, communicate and monitor employee policies and procedures.

Reconciled daily department transactions.

Medlink Professional Management Group

March-2004- August 2007

Operations Manager Miami, FL

Developed and managed operating budgets and P&L for Medicaid and Medicare overseeing $500,000 on a monthly basis.

Negotiated all the contracts with Managed Care Companies link Blue Cross Blue Shield, United Healthcare and Humana.

Managed all the credentialing processes for the physicians.

Managed personnel, performance issues, and disciplinary measures.

Managed and administered risk management issues.

Actively involved in the JCAHO process.

EDUCATION

NOVA SOUTHEASTERN UNIVERSITY

Master in Business Administration Currently Enrolled

With Concentration in Human Resources

DEVRY UNVERSITY

Bachelor of Science in Business Technical Management December 2014

With Concentration in Health Service Administration

GPA 3.5 Graduated Cum Laude

KEISER UNIVERSITY

Associate of Arts in Health Service Administration July 2012

GPA 3.81 Graduated with Honors

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PROFESSIONAL TRAINING

National Association of Pharmaceutical Representatives

Certified National Pharmaceutical Representative

CNPR™ Certification Number is 60774-2014

March 2014

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