Sebrenia Lasandra Hamlin

*** ******* **, *****, ******* 31008, cell 478-***-****, home 478-***-****, email address- acu2ep@r.postjobfree.com

Objective: Seeking a position in Office Assistant.

Profile: Goal directed, results-oriented professional with a strong medical background and education. Self motivated with high energy, initiative, and focus. I have excellent telephone, customer services, and computer skills with proficiency in Microsoft Word, Outlook, and Power Point. I also exceed at multitasking in a fast paced environment, completing projects within time and budget constraints. Areas of strength include:

Receptionist / Secretary

Patient and Customer Satisfaction / Community Relations

Problem Solving / Decision Making

Flexible / Assertive / Adaptable

Comprehensive Medical Assistant

Education: Logistic Management - Associate of Applied Science, 2015 / National Certified Medical Assistant Diploma, 2006 / Medical Receptionist Certificate, 2002 <> Central Georgia Technical College, Macon Georgia / Electrocardiograph Tech Certificate, 1999 <> Medical Education Development Inc., Warner Robins, Georgia

Experience: Southeastern Urology Associates, Macon, Georgia, May 2012 to Aug 2012. Receptionist / Secretary.

Schedule patients in appropriate slots such as: (Post-Ops, Follow ups, Procedures and regular appointments).

Check in patients and take their picture for their charts, also key in the updated insurance card for today’s visit.

Once patient is through with their appointment I check them out and key charges into the system to let them know what is the co pay is for the day.

Make a follow up appointment for the next visit.

Give patient a copy of their office visit and the charges that was preceded for today’s visit.

Refer patients to different Practices if needed.

The Medical Center Of Central Georgia, Macon, Georgia, May 2007 to May 2012. Corporate Trainer / Certified Medical Assistant

Trained Physicians and Staff for the implementation of the Electronic Medical Record (EMR). Making sure the front desk staff check patient in the system properly before the Staff and Physician document within the system

Educate patients about health, wellness and parenting as well as other areas as needed.

Conduct immunization and well child exams.

Communicate with Physicians and Staff, Medical Records Staff, Clients and their families to effectively meet client needs.

Conduct monthly telephone contact with members and clients to follow up on provided services and address any changes.

Obtain vital signs and follow up with timely and accurate medical record keeping procedures.

Ensured the proper use of equipments and medical devices.

Maintain sanitary neatness and safety conditions of rooms in compliance with mandatory regulations.

Schedules and greets patients, answer telephone, purchase supplies and performs data entry.

Also documents patient data into the computer.

GEICO, Macon, Georgia January 2002-January 2003 Claims Payment Specialist/ Emergency Road Service Operator

Promptly reviewed claims or correspondence for completeness, correctness and proper documentation

Examined facts of claim, determined eligibility of claim and rendered a monetary or non-monetary determination according to established guidelines

Processed claims or appeals information by performing data entry, maintaining files and forwarding information to other agencies or units within the department

Notified appropriate personnel of ineligibility of claims, reasons for ineligibility and proper procedures to follow

Performed various administrative and clerical duties in support of work unit

Interacted with agency staff, external customers and the general public in a way that promotes respect, encourages cooperation and contributes to excellent performance

Maintained a consistent, high quality, customer-focused orientation when conducting business and providing services or products to clients, the general public and other external customers

Assisted as a team player in various projects

Also assist the customers that were stranded on the side of the road with assistance of an emergency road service from towing owners that was contracted through GEICO.

Lithonia Lighting, Cochran, GA May 1986 - December 1989 Assembler, Packer, and Inventory Specialist

Maintains a consistent, high quality, customer-focused orientation when conducting business and providing services or products to clients, the general public and other external customers

Sorted various confidential information

Packs and prepares supplies for shipping to field service offices and/or delivers supplies to offices in the Labor complex

Processed classified documents for transportation

Loads, unloads, and moves materials

Assist clients with their orders

Read work order or follows oral instructions to ascertain materials or containers to be move

Conveys materials to or from storage or work sites to designated area, using hand truck, electric dolly, wheelbarrow, or other devise

Counts, weighs, and records number of units of materials moved or handled on daily production sheet

Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers

Stacks or assembles materials into bundles and bands bundles together

References

Keisha Hill, Supervisor, Medical Records

The Family Health Center

3780 Eisenhower Parkway

Macon, GA 31206 <> 478-***-****)

Amber Wiley, Lead Trainer

GEICO

4400 Ocmulgee East Boulevard

Macon, GA 31217<> 478-***-****)

Michelle Troup, Machine Operator

YKK

122 Field Road

Dry Branch, GA 31201<> 478-***-****)

Regina Owens

Medical Records Specialist

The Family Health Center

3780 Eisenhower Parkway

Macon, GA 31206 <> 478-***-****)

Contact this candidate