Shaun V. Perkins
***** ******** ** * ****** Valley, CA 92555
951-***-**** t acu1fo@r.postjobfree.com
CAREER PROFILE
Highly motivated and dynamic Department Supervisor with an extensive background in management seeks to bring skills to an organization that values hard work, dedication, and results. Expertise in establishing effective operational strategies and marketing initiatives has led to significant growth in company revenues. Demonstrated team management, operations oversight, and customer service abilities have exceeded organizational goals and objectives.
AREAS OF STRENGTH AND EXPERTISE
Operations Management
Sales Initiatives
Client Relationship Building
Day-to-Day Store Functions
Strategic Planning & Analysis
Product Knowledge
Team Management
On-Boarding & Training
Goal Setting
PROFESSIONAL EXPERIENCE
Home Depot Jul. 2006 – May 2016
Department Supervisor
Oversaw tool rentals, special services, the Kitchen and Bath department while supporting and resolving customer service issues.
Successfully collaborated with personnel to develop effective employee schedules and implemented sales initiatives which increased gross profits.
Managed inventory and merchandising operations while serving as a special orders expeditor and liaison between customers and vendors.
Routinely received freight, processed special orders, managed registers, and organized products according to company design schemes.
Sears Optical, Riverside, CA Nov. 2005 – 2006
Optical Manager
Effectively handed day-to-day operations including employee scheduling, payroll services, inventory controls, sales, and strategic marketing plans.
Served as a liaison between patients and the office doctor while verifying and collecting insurance revenues.
Managed the development and training for new-hires and supported their growth into effective team members.
Supported patients by fill prescriptions as required, fitted eyewear, and helped patients understand products and assisted them in fulfilling their needs.
Ensured that the store was stocked with the newest and most innovative products to appeal to patients.
Accurately assed current production strategies and evaluated industry trends to substantiate product changes in order to recommend future strategies to implement.
Rent-A-Wheel, Riverside, CA Feb. 2003 – Oct. 2005
Account Manager & Regional Trainer
Oversaw the assessment of current production strategies and provided recommendations for alternative solutions by successfully interpreting consumer trends to new product needs.
Served as a liaison between employees and Human Resource teams which included evaluating employee skill levels and providing training to new-hires and current personnel as required.
Managed evaluations for new product potential and established operational strategies that directly led to revenue increases.
Kinko’s, Laguna Niguel, CA May 1997 – 2003
Assistant Branch Manager
Successfully maintained and controlled store core costs and overhead while supporting management with payroll, employee scheduling, and coordinating deliveries.
Developed and implemented marketing campaigns that increased gross profits.
Ensured the highest level of service in a deadline sensitive environment utilizing knowledge in both Macintosh and Windows operating software platforms.
Served as a Key Op using: Kodak 110, 2110, Xerox 5390, 5800, 5100, Docl2, Doc30, 5799 and 5765 color copiers, Oc zoomer, and Auxiliary machines such as roll laminator, pocket laminator, booklet market, and folder.
Central Rental and Purchase, Montclair, CA Jul. 1995 – Apr. 1997
Branch Manager
Effectively managed operations that serviced television/radio/print accounts while authorizing media buys.
Evaluated client sales and profits to complete paperwork ahead of production procedures.
Maintained inventory controls while managing accounting procedures such as billing, collections, and coordinating deliveries.
Oversaw the implementation of a new media rate tracking system which increased monthly profits by $80,000.
Successfully managed a pro bono account which included conduct client meetings, overseeing creative direction, evaluating daily operations, implementing innovative operations, and obtaining client approvals.
Awarded a 6 month bonus for outstanding job performance.
Rent-A-Center, Riverside, CA Feb. 1991 – Jul. 1995
Assistant Manager
Led the assessment of current production operation strategies and evaluated industry trends to provide recommendations for future strategies based on analysis.
Evaluated new product potential and interpreted consumer trends to new product needs.
Established operational strategies that grew monthly revenue by $100,000.
Managed and maintained control of low expenses within the store budget.
Served as a liaison between clients and vendors by sourcing vendors to match client needs.
EDUCATION
Riverside Community College, Riverside, CA – degree in progress
Associate Degree program in Sociology
John Wesley North High School, Riverside, CA – 1989
California State Diploma with Business Administration Emphasis