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Medical Assistant Customer Service

Location:
Las Vegas, NV
Posted:
May 31, 2016

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Resume:

TISHINA N. SMITH

**** *. ******* ***. *** VEGAS, NV 89107 702-***-**** acu1d7@r.postjobfree.com

EDUCATIONAL BACKGROUND

Northwest Career College-Las Vegas, NV September 2013

Medical Assistant Certificate

3.5 GPA

CERTIFICATIONS

CPR/AED/BLS- American Heart Association

HIPAA- Health Insurance Portability Accountability Act

OSHA- Occupational Safety & Health Administration

CORE COMPETENCIES AND STRENGTHS

50 WPM/ 10-Key/Data Entry

Oral and Written Communication

Patient Preparation, Care and Confidentiality

Patient Interaction and Education

Pharmacology

Medication Administration

Heart rate, blood pressure, breathing rates, blood oxygen levels and electrocardiogram

Appointment Coordinating and Scheduling

Patient Records and Charting

Judgment and Decision Making

Monitor Processes

Vital Signs

Finger Stick, Dip Stick Urinalysis, Glucose, Snellen and Ichihara Testing

Auto Clave and Hemoglobin

EKG

Microscopes

Aseptic Techniques

Venipuncture and Injections

ICD-9, CMS-1500 and CPT

PROFESSIONAL EMPLOYMENT HISTORY

Wal-Mart 2006-Present

Money Center Cashier

Provided Customer service by acknowledging the Customer, identifying Customer needs, assisting with purchasing decisions, locating merchandise, resolving Customer issues and concerns, and promoting product services, while maintaining a safe environment

Provided financial products and services to Customers in accordance with Company and legal policies and procedures by completing monetary transactions, fulfilling printing and faxing needs, and maintaining required files/documentation.

Received and stocked merchandise/supplies from distribution centers and suppliers and organized and maintained the Money Center. Completed and retained required paperwork, logs, and other documentation.

Operated cash registers to process Customer purchases using appropriate procedures for different payment types and items sold.

Processed Customer transactions, operated register equipment, met front-end performance goals, bagged items for Customer’s while following all shrink and safety procedures.

Southern Hills Pediatric, Dr. Alphonsa Stephens-Spring Valley, NV 7/2013-8/2013

Front and Back Office Medical Assistant

Completed 180 Hours required for the Medical Assistant Program

Interviewed patients to obtain medical histories and measure their vital signs, which consist of weight, blood pressure, temperature, and urine collection for specific diagnosis

Assisted physicians during treatment or examination by handing physicians instruments or materials, ensured the cleanliness, sanitation and maintenance of facility, exam rooms and equipment

Reacted calmly and effectively in emergencies, and added the personal caring touch that immediately put patients at ease

Administrative Duties: Accepted various forms of payments, performed appointment scheduling for office and hospital procedures, referrals, answering multi phone lines, authorizations, order lab work and prescriptions.



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