Anthony Moley Canchola

***** ********** **

Spring, TX 77349

281-***-****

acu1cb@r.postjobfree.com

OBJECTIVE: To obtain a position as an administrator utilizing prior coursework, on-the-job training, and experience.

EDUCATION:

BS in Global Business

The University of Texas at Dallas, Richardson, TX August 2015

RELEVANT COURSEWORK:

Financial/Managerial Accounting MIS

Probability and Statistics Business Finance

Marketing Human Resource Management

Texas Real Estate Database Fundamentals

*And more of the same classes with concentration in the global/international perspective

WORK EXPERIENCE:

HR Representative – Benefits Administrator Sept 2015 – April 2016

Aon Hewitt, The Woodlands, TX

Utilize personal computer and Windows NT and Lotus Notes software (knowledge of tools i.e., calculator, data entry, and navigating the Internet) to access customer accounts and product information for features and problem resolution.

Administer and educate health and life insurance policies.

COBRA, New Hire, Annual Enrollment, and Life Event benefit enrollment processing.

Resolve account problems utilizing Siebel.

Assist customers with a wide variety of benefit questions and plan features via information accessed through the computer.

Review the employee’s account and answers questions within the parameters of Aon Hewitt’s policies and procedures.

Keep current on Aon Hewitt’s programs and services through on-going training provided by Hewitt and by utilizing the computer-based program.

Attend meetings and training as directed.

Perform additional tasks as directed.

Call Representative Nov 2012-Sep 2014

Veritix Vertical Alliance, Dallas, TX

Provide customer service and sales for inbound calls for customers buying tickets for concerts, sporting events and other events

Familiarize and constantly keep track of events taking place daily at 10 stadiums across the U.S. and Canada

Articulate daily updates for events and customer service in Spanish

Troubleshoot accounts for an online ticketing system and marketplace, flashseats.com

Manage season ticket holder accounts

Technical & Language Skills:

Familiar with Microsoft Word, Excel, Access and SQL

Fluent in Spanish

Lotus Notes

Siebel Case Management

Contact this candidate