acu1bi@r.postjobfree.com *** Allen St. Crawfordsville, In 47933 765-***-****

Objective

An experienced manager with excellent customer service and highly effective time management skills. Action-oriented with strong ability to communicate effectively. Willing to learn new things and wanting to join your team!

Education

Crawfordsville High School

May 2007 High School Diploma

Varsity Softball 2004

County/Conference Champs 2004

Experience

Temporary Worker January 2016 – May 2016

Pro Resource 1408 Darlington Ave. Crawfordsville, IN 47933

o Fulfilled output requirements while constantly reducing scrap levels.

o Tended Multiple fabricating machines including cutoff saws, shears, rolls, brake presses, and forming and spinning machines.

Temporary Worker October 2015-January 2016

Work Force Plus 705 N. Englewood Dr. Crawfordsville, IN 47933

o Packed boxes quickly and effectively.

o Wrapped and taped finished products and put shipping labels on boxes to fill and complete the orders.

Manager 7/2006-10/2015

McDonald’s 1000 Smith Ave. Crawfordsville, IN 47933

o Implemented and monitored programs to maximize customer satisfaction.

o Addressed and resolved customer questions, feedback, issues, and complaints quickly.

o Cross trained and backed up other customer service managers.

o Actively participated in ongoing customer service programs to build sales.

o Maintained a safe working and guest environment to reduce the risk of injury and accidents.

o Led and directed team members on effective methods, operations, and procedures.

o Carefully interviewed, selected, trained, and supervised staff.

o Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

o Assumed ownership over team productivity and managed work flow to exceed quality service goals.

o Successfully scheduled staff shifts to cover peak periods and non-peak periods as needed.

o Communicated goals and results daily, weekly, monthly.

o Accepted payments from customers

o Dealt with drawers changes/count downs/ safe drops/deposit drops

o Built sales

o Correctly calculated inventory and order appropriate supplies.

o Prepare for and execute new menu implementations.

o Prepare drinks, daily food items, and cook raw products.

o Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.

o Received and checked in quality product to the restaurant from the supply warehouse.

o Maintained up-to-date knowledge of the menu products and the price changes.

o Shopped for and ordered food and kitchen supplies and equipment.

o Ensured food was stored and cooked at correct temperature each day(Food Safety Practices)

Skills

Customer service focused

Cheerful and energetic

Exceptional oral and written communication skills

Superior organizational skills

Attention to detail

Quick learner

Computer savvy

Active listening skills

Invoice processing

Effective team player

References available upon request.

Contact this candidate