Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Texas
Posted:
May 31, 2016

Contact this candidate

Resume:

Janisha Caraballo

DEPENDABLE, LOYAL, HARD WORKING, FAST LEARNING, TEAM MEMBER.

Houston, TX 77035

acu1ar@r.postjobfree.com - 832-***-****/713-***-****

My Objective is to secure a permanent placement in a company that will assist in strengthening my abilities while enhancing my professional, personal and interpersonal growth.

WORK EXPERIENCE

Customer Service Associate

ACE Cash Epress - Houston,TX - August 2015 - January 2016

-Increase store profitability by building and maintaining customer relationships through the offering of products and services including: check cashing, loans, utility and other bill payments, title loans, money orders, wire transfers and other financial services.

-Manage existing customer accounts and ensure that payments are made in a timely manner

-Assist in marketing campaigns throughout community

-Follow security and safety policies and procedures in order to maintain safe

Cashier/Server

Ark Food-courts Hollywood Hard Rock Hotel & Casino - Hollywood, FL - October 2014 to May 2015

- Present a well-groomed image and wear the appropriate work attire.

- Ensure correct amount of money is received at the beginning of the shift.

- Make sure area is neat, orderly and properly stocked

- Greet and thank each guest in an enthusiastic/professional manner

- Receive payment by cash, credit cards, vouchers, or automatic debits.Issue receipts, refunds, or change

due to customers.

- If working as a server I produce and serve guests the food products following all safety procedures and

consistently present the food as laid out in the recipes and maintain portion control

- Maintain a clean and neat work space

- Leave work station clean and orderly at end of shift

- Perform other duties as assigned by your supervisor such as giving breaks to other stations in the food court, helping move the line if coworkers are back up, restock supplies when needed.

VAULT CASHIER

DANIA CASINO & JAI-ALAI - January 2014 to October 2014

-Responsible for performing high volume cash and non-cash transactions with guests.

-Worked in the Poker, General Cash Advance and Casino cashier areas.

-Computed all monetary transactions.

-Maintained accurate transaction and auditable balancing practices.

-Maintained strict adherence to the department policies and procedures.

-Maintained a strong knowledge of Title 31 requirements.

-Conveyed a consistent professional, friendly and courteous manner, in interactions with all guests and

employees.

-Accessed funds and distributed to appropriate areas on property while ensuring protection and integrity of

all assets.

-Worked daily with CMP, EZ-Pay, GCA, and SDS systems.

-Balanced and replenished ATM, NRT, and Kiosk machines and process daily reports.

-Verify and balance all safes on site including the main bank, cash advance, poker, and pari-mutuel.

CAGE CASHIER

GULFSTREAM PARK AND CASINO - October 2012 to December 2013

-Issued gaming chips to customers for cash.

-Redeemed tickets for cash at customer request.

-Performed check cashing for customers based on company policies.

-Counted and verified cash amount at the beginning and end of every shift.

-Helped other cashiers when needed.

-Assisted customers with any credit-related problems.

-Completed all gaming forms and reports.

-Maintained the cage safe and clean.

KIOSK ATTENDANT/COUNT TEAM MEMBER/PLAYERS CLUB REP

SEMINOLE HARD ROCK HOLLYWOOD HOTEL AND CASINO - December 2008 to March 2012

*Kiosk Attendant

-Performed kiosk drop and count procedures in accordance with gaming and company regulations and

departmental policies.

-Transported kiosk cassettes as required.

-Loaded and unloads kiosks as required to include processing and generating tickets and reports.

-Participated in the cassette currency loading and sealing as required.

*Count Team Member

-Assisted in the sorting, counting and recording of currency in the Count Room.

-Recorded cash drops.

-Verified documentation removed from drop boxes with information recorded on master game sheet.

*Players Club Rep

-Generated new business by signing up qualified customers.

-Greeted and interacted with guests in the casino in a courteous and professional manner.

-Maintained up-to-date knowledge of player tracking system, promotions, events, entertainment and general

property information.

SALES ASSOCIATE/ CASHIER

SKECHERS - March 2008 to December 2008

-Welcomed customers by greeting them; offering them assistance.

-Directed customers by escorting them to racks and counters; suggesting items.

-Advised customers by providing information on products.

-Helped customer make selections by building customer confidence; offering suggestions and opinions.

-Documented sale by creating or updating customer profile records.

-Processed payments by totaling purchases; processing checks, cash, and store or other credit cards.

-Kept clientele informed by notifying them of preferred customer sales and future merchandise of potential

interest.

-Contributed to team effort by accomplishing related results as needed.

SKILLS

Extensive experience working in general public, Bilingual, Customer Service, Basic Internet Skills, Sales

Representative, Listening, Meeting Sales Goals, Selling to Customer Needs, People Skills, Energy Level,

Dependability, General Math Skills, Verbal Communication

ADDITIONAL INFORMATION

Certifications

CPR/AED

Education

Penn Foster College - Accounting AS (In Progress)



Contact this candidate