Yale H. Iverson, Jr.
**** **** ***** *****, ****, OH, 44224
330-***-**** acu1a6@r.postjobfree.com
Education & Training
Master of Education, Higher Education Administration & Student Personnel. August 2014.
Kent State University, Kent, Ohio. GPA: 3.83/4.0
Graduate Certificate in College Teaching, August 2014.
Kent State University, Kent, Ohio. GPA: 4.00/4.00
Bachelor of Arts, Political Science. May 2006.
University of Maine, Orono, Maine. GPA: 3.62/4.0
Associate of Applied Science, Computer Information Systems. May 1998
Central Virginia Community College, Lynchburg, Virginia. GPA: 3.61/4.0
Concentration: Computer Programming
USCG Licensed Captain, July 2015
100 Ton Master’s license with towing endorsement, inland and near costal, July 2015
RedHat Linux System Administration – Charlotte, NC, February, 2012
Blackboard Learn Content Management Administration - Phoenix, AZ, September 2009
RedHat Linux Essentials – Boston, MA, Feburary 2009
Sungard Luminis IV, System Administration - Salt Lake City, UT, July 2008
Oracle Enterprise Manager Grid Control, 10G R2 - Chicago, IL, January 2007
Oracle Enterprise DBA Part 1B: Backup and Recovery - Des Moines, IA, January 2002
Oracle Enterprise DBA Part 1A: Architecture and Administration - Atlanta, GA, January 2001
Introduction to ORACLE: SQL, SQLplus and PL/SQL - University of Maine, March 2000
Hardware/Software
RedHat 3, 4, 5,6 ORACLE 8, 8i, 9i, 10gR2, 11gR2, Grid Control, OAS 10g, Weblogic, VB, VBA, Scripting, Qbasic, HTML, ASP, C++, Java, Perl, SQL, SQLplus, PL/SQL, MS Office, Cisco Routers/Switches/Hubs, COBOL, RPG, Banner, Luminis III/IV, Blackboard, Peoplesoft, VMWare, Windows Servers /PC’s, MS Office Suites, SQL Server, Exchange, T-SQL, Backup and Recovery
Professional Experience
Director of Information Technology
Ramco Specialties, Hudson OH 2012 – Present
Successfully directed business through $900,000 project to replace existing ERP system. Provided direct leadership and project management to selection team, installation and implementation teams as well as hands on work for the new ERP system (Microsoft NAV).
Provided leadership, direction and technical expertise for new building construction ($18 million project) specifically related to all electrical, technology, service, design, installation and functionality. Managed and directed the moving of all company infrastructure (servers, networking, phones, etc.) services, (EDI, ISP, PRI) to new location in a 12-hour timeframe, without service or customer disruptions.
Manage, develop and establish a strategic IT infrastructure. Define and execute IT strategies and objectives to maximize new and current technologies. Design and develop infrastructure renovation projects.
Implement systems that improve reliability, efficiency and establish scalability for future growth
Establish standardization and training for development, documentation and quality. Act as lead developer for SQL related projects
Develop and direct redundancy plan to provide company with disaster recovery solution
Supervise, hire, train and teach technical staff
Allign IT expences and development efforts with company goals and objectives
Coordinate with external vendors and internal departments for selection, implementation and support of existing, new software and hardware systems
Designed and implemented SAN storage and virtualization solution (VMWare)
Technical Architect
Cuyahoga Community College, Cleveland, OH 2008 - 2012
Lead professional staff, employees; routinely assign, schedule and monitor the work of staff
Work with ITS staff, vendors, users or other necessary parties to determine resolutions to production problems; recommend actions, reports, documentation to assist in resolution of such problems; and develop solutions to business problems through creative technical solutions
Install, upgrade, model, develop and maintain vendor software like Oracle, OAS, Banner, Luminis, Blackboard and SQL server on windows and linux systems
Analyze and resolve production problems, data requirements and architectures; make corrections or delegate to others for correction in both physical and virtual environments
Monitor and optimize the performance of the supported databases and applications
Provide analysis, consultation, and support to outside vendors, ITS staff, and college staff
IT Software System Engineer
Power and Signal Group, Solon, OH 2007- 2008
Direct, train and guide junior analysts
Monitor and maintain software applications to ensure reliability/functionality
Provide a diverse range of application/technology experience; design strategic, realistic IT solutions; provide input/opinions/options on strategic direction
Present new technologies and ideas to the application team; lead technical portion on large highly visible projects
Communicate how to effectively navigate through company to resolve issues; handle complex IT challenges; collaborate with peers to design solutions
Generate reports from software applications as needed to provide statistical data and ensure data integrity; check work of other programming personnel; present/train entire team on new technology and/or processes
Design, develop, code, and test software and applications to meet the needs of the business
Oracle DBA
Allstate Insurance, Hudson, Ohio 2006-2007
Provide day-to-day support and administration of enterprise-scale production databases, which includes the execution of change, incident, availability, and capacity management processes
Recognize automation opportunities that will reduce the amount of hands-on support
Review and analyze statistical data for performance tuning opportunities
Proactively monitor automation tools in order to eliminate outages or service variations
Execute disaster recovery plans and database switchovers to support resiliency for high availability applications
Senior Programmer/Analyst
University of Maine, Orono, Maine 2000-2006
Manage personnel and lead projects of varying complexity and technologies
Create, establish and maintain the Oracle data warehouse environment; manage, maintain and support IT Microsoft SQL Server supporting human resources, financial aid, student records, business office, athletics ticket office, institutional studies, Blackboard and numerous academic areas
Design, code, test, debug, install, administer, manage and support multiple special projects helping to advance of the Universities mission toward improving student services utilizing the internet.
Manage, administer and maintain numerous web, database, file sharing, development, backup, and domain controller servers; provide all aspects of management, technical support and assistance for web developers and end users
Coordinate and manage the data needs of all administrative offices to access data sets and reports from system-managed data warehouse and IT database systems
Application and System development, design, code, test and provide operational support for IT generated projects and initiatives within the University of Maine and University of Maine System
Serve as administrator for multiple WindowsNT domains, SQL Servers within the University
Maintain, repair, upgrade University networking hardware including ATM Backbone components, switches, and hubs; provide technical recommendations for continued expansion of the University network
Provide hardware and software support for IT help center, staff, faculty, and students
Maintain all PCs in public clusters and classrooms. Implemented an automated distribution system for imaging PC software
Design, develop and maintain billing program for Information Technology services
Computer Programmer 1998-1999
Database Computer Systems, Lynchburg, Virginia
Develop, implement and modify code in Microsoft Visual Basic, SQL Server, VBA, and related component tools within a Windows NT/95, 98 environment
Translate technical specifications into efficient code
Provide server/database administration/technical support, as well as developing and supporting client/server applications
Hardware/Software Support Technician 1997-1998
Central Virginia Community College, Lynchburg, Virginia
Provide hardware maintenance and testing, software installations and configuration changes (hardware and software) on academic and administrative computers
Maintain hardware including the repair and replacement of computer components, e.g. disk drives, memory, motherboards, network adapter cards
Install computer network cabling and troubleshoot wiring problems; repair/replace cabling
Configure, install and set-up network software; configuration setting management requires the use of vendor-supplied software and software tools
Respond to requests from users for support of computer hardware and software problems
Fire Control Technician (FT2/SS) 1990-1996
U.S. Navy, USS Philadelphia (SSN-690)
Operate, repair, and maintain digital computers, memory disk drives, data converters, display consoles, magnetic tape units, digital torpedo/missile simulators and built-in test sets
Develop and administer training sessions for Divisional and Departmental personnel
Attack Center supervisor and senior technician on-watch
Leading Petty Officer and work center supervisor (3M)
Recognized as ship’s technical expert on operation and maintenance of ship’s fire control system
Awards & Honors
Pi Sigma Alpha, national political science honor society, inducted in 2005.
Navy Achievement Medal, July 1996
Arctic Service Ribbon, July 1996
Sea Service Ribbon, July 1996
Commander Submarine Group II Letter of Commendation, October 1995
Commander Submarine Atlantic Fleet Letter of Commendation, March 1995
Command Advanced to Petty Officer Second Class, October 1994
Good Conduct Medal, July 1994
Junior Sailor of the Quarter Award, December 1993
Multiple Letters of Commendation for Superior Personal Excellence
National Defense Medal, in support of Desert Shield/Desert Storm, January 1991