MEHUL

PHONE: 647-***-**** EMAIL: acu1a2@r.postjobfree.com

TORONTO, ON

Career Profile

Over 3 years of progressive work experience in Business Analysis and Project coordination/ Project control officer in Banking and Finance. I have comprehensive experience in the field of Information Technology covering areas like Project Management, Business Process Design, System verification and validation in diverse domains.

Good understanding of Mutual funds and related financial instruments, created documentation such as Project Proposals, Business Cases, Business Requirements Documents, Functional and Non-Functional Requirements, Process Flows, Use Cases, RFP, RFI and Vendor Management

Experience in gathering user requirements, analyzing and preparing project deliverables such as Project Charter, Business Requirement Document (BRD) and Functional Requirement Document (FRD) and proposed changes (As-Is & To-Be) for process improvement

Experienced in technical writing and creating functional specifications document, Use case specifications, Project Charter, Project Plan and other work products associated with the project

Extensive knowledge and proficiency in managing, tracking, reporting, budgeting and data analysis of minor, major and transformation projects

Experienced in doing business modeling using Use case diagrams, user stories, activity diagrams and data-flow diagrams and supported Project Managers and higher management in initiation, tracking, facilitation, execution and closure of various IT Projects

Experience in Manual, Functional and User Acceptance Testing (UAT/BAT) including developing test cases/scenarios based on business process workflows with the end users and taking their signoffs

Sound knowledge of managing and implementing requirements during various phases of the SDLC employing Waterfall and Agile (SCRUM)

Facilitate JAD sessions with the management, vendors, users and other stakeholders for open and pending issues to develop specifications

Knowledge and experience in eliciting requirements, analyzing and defining business requirements, designing/re-engineering business Process, developing use cases, creating traceability matrix, coordinating User Training, Change Management, organizing Knowledge Transfer sessions, Application Prototyping & managing client expectations

Knowledge in analyzing and gathering Data Requirements Definition and Data Modeling

Conversant with SDLC, Quality Control (QC), Quality Assurance (QA) practices; Experience in Quality Assurance and Testing involving manual testing including backend testing through complex SQL queries

Strong presentation and negotiation skills and the ability to communicate at different levels within the organization

Highly motivated, organized, proactive and eager to learn and take on new challenges

Excellent time management, multitasking and prioritization skills

Results-driven, decisive collaborator with proven success in building strong, lasting relationships with managers, associates, customers & stakeholders

Technical Proficiency

Software Development Model:

Agile, Scrum Incremental/ Iterative, RUP, Waterfall

Business Modeling & Tools:

UML, Rational Rose, Requisite Pro, MS Visio

Project Management:

MS Project, Visio, WBS, Confluence, Advance Excel, PPT

Service Management:

ITIL, KPI Reporting, Remedy, Change management

Documentation:

FRS, Project Charter, Use Cases, RACI, SOW, SOP

Defect Tracking & Testing Tools:

Bugzilla, JIRA, HP Quality Centre, IBM Rational Clear Quest

Technology & Database:

Sharepoint, Java, .Net, HTML, MySQL, SQL, Oracle, SQL Server

Designing:

Microsoft Publisher, Dreamweaver, HTML, CSS, XML

BA Skills:

Use Case, Test Cases, Bug Report, Release Procedures, Requirements Gathering, Scope Statement, Stakeholders Needs Analysis, Risk Analysis, UAT/BAT, Bug Report, Training Manuals

Operating System:

Windows 7/XP, Linux Ubuntu

Project Summary

Project

Dates

Title

BMO

Feb 2015 – Present

Business Analyst

FCT

Sept 2013 – Jan 2015

Business Analyst / Project Coordinator

HCL

Sept 2012 – Aug 2013

CBA Junior Business Analyst

Project Details

Project #1: Finance, PeopleSoft, Project management and Banking

BMO, Toronto (Feb 2015- Present)

4Business Analyst

As a part of the overall business initiative decision has been made to gradually upgrade the RM module of HRMS from version 8.9 to 9.2

Perform business analysis responsibilities and documented business requirements/processes and communicates these requirements to stakeholders

Define the As-Is process and create the To-Be process for the project

Negotiate agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation

Perform Fit-gap analysis with the help of a Technical architect in order to understand the gaps and chart out various options to address them

Interact with the cross-functional teams and gathered requirements of the To-Be system through focus group discussions and interviews

Facilitate elongated sessions with SMEs in performing UAT testing and obtaining their signoffs

Manage and facilitated training of the new systems for the end users

Create documentation and prepared manuals and SOPs of the processes

Support the Project manager in the creation of Project charter, project plan and managed issue logs for the project

Assist testing team in various types of testing such as Regression Testing, Sanity Testing, Functional Testing (ST) and User Acceptance Testing (UAT)

Contribute to optimizing and improving Development and Quality Assurance process

Maintain requirements traceability matrix associating the test cases and defects to the requirements

Create WBS, Communication plan, resource forecasting, project plan and involved in various project management activities

Project #2: Lawyer Lender Connect (LLC), EasyFund, MMS, Platform integration

First Canadian Title Insurance (FCT)

4Business Analyst/ Project Coordinator (Sept 2013- Jan 2015)

LLC connects Lenders and Lawyers, primarily in the purchase of mortgage closing, bringing a high-tech/low cost approach to processing. LLC addresses last minute change management (e.g. amendments) and accuracy challenges with legal documentation. IT offers robust document management services, real-time milestone tracking, provide a single point of instruction to a lawyer, ability for the lawyer to upload and download stored documents through a portal, delivery of all documentation electronically. LLC offered as a nationwide service and expected to connect more than 15000 lawyers to all major financial institutions.

Successfully accomplished large number of projects leveraging both traditional Waterfall and Agile Methodologies in operational production environment for both consolidation and upgrade

Analyzed complex business requirements and translated them into functional/technical requirements while incorporating the Software Development Life Cycle (SDLC)

Performing and documenting requirements prioritization and scoping discussions with stakeholders to discover the underlying business needs

Maintaining traceability matrix throughout the project duration

Conducted the Business AS-IS process map exercise and followed with a more detailed business process analysis

Working closely with the technical team for business requirements clarifications

Providing support to the business users during the User Acceptance Testing (UAT) and documenting the feedback for making changes either before the implementation or to take it as future enhancement

Facilitated and coordinated group discussions for process optimization and improvement

Prepared and documented business requirements for the upgrade project for their procurement system

Held meetings with representatives of the various departments in order to understand business needs, identify gaps and problem areas

Reviewed the training need assessment with the technical writer as input to the training documentation and delivered training to over 20 trainees identified across the stakeholder community

Conducted and facilitated 5 days (at 4hours/day) User training session for new components and functionalities

Developed Service Quality Plans while renewing contract with new clients

Gathered business and stakeholder level requirements using techniques such as brainstorming, document analysis and interviews

Facilitated JAD sessions with SMEs to identify potential solutions from technical and business perspective

Reviewed project deliverables for quality, compliance, and completeness against BRD and SRS

Project #3: Finance, Fund Management System, Banking

HCL (Sep 2012- Aug 2013)

4CBA Junior Business Analyst

Supported in the development and documentation of BRD and FRS defining the functional and non-functional requirement of the system

Gathered data requirements from various stakeholders for the development of Fund management system

Performed interface analysis to integrate data from various new and old systems and environments

Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfill user expectations and business needs

Assisted in documenting User Manual and facilitate UAT and provide follow up to resolve the issues

Documenting artifacts including but not limited to Functional Specifications, Use case specifications, project charter, project plan, work break down structure and issue tracking

Articulated business requirements from user interviews, and workshops and then converted requirements into technical specifications for developers

*Provide ongoing support to the Senior Project Managers on the following:

Maintained action logs, Risk Assessment Log and forwarded meeting minutes to attendees and stakeholders

Assisted Scrum Master to facilitate various team members between the US and Canada, to overcome and progress past any obstacles

Identified and tracked key project milestones (base-lining critical path)

Prepared and delivered weekly Project Plan task lists and status reports

Scheduled regular meetings/conference calls with Compliance, Risk, Pricing, Operations, and other cross functional teams to deliver technical and operational solutions that support key business strategies, goals, and objectives

Negotiated with other senior management and influenced without authority to drive results

Assisting Project Manager(s) in Integrating and monitoring progress of 3rd party vendors plans on an ongoing basis

Education:

Bachelor of Science in Information Technology, University of Northern Virginia, USA

NCFM (NSE’s certification in Financial Markets) Mutual funds certified

CBAP- Pursuing

References Available Upon Request

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