S.H.Farooq Azam

Cell no: 056-*******

Email: acu0z0@r.postjobfree.com

Objective

To obtain a creative and challenging position in an organization that gives me an opportunity for self-improvement and leadership, while contributing to the symbolic growth of the organization with my professional expertise, innovative and logical skills.

I possess the ability to work under pressure with positive outputs in favor of the company and inter benefiting myself for future growth.

Professional Summary:

Possessed over 10 years of experience and the capacity to adopt new concepts with due responsibilities.

Obtained necessary training on business excellence and various subjects such as marketing and organizational communication etc.

Education

Bachelor of Commerce, Karachi University.

Job Experience

March. 2016 to Leadership Ladder Est. (Saudi Arabia)

Till date. Sales Co-Ordinator

Job responsibilities:

Managing all the sales related activity of the company.

Verify each request for quotation

Check stock availability

interacting with sales team for customers’ demands

Check history of transaction at least last 3 years

Price suggestion as per current exchange rates

Check profit margin

Request forward to Supply chain Department

supporting the field sales team

responding to sales queries via phone, e-mail and in writing

Managing all the customer services related activity of the company.

RFQ receiving confirmation to sales team

Review again all customer requirements

Notify to sales department if any error

Proceed for quotation according to history price or current

Sale & profit margin thru GP & AX

Quotation forward to sales team or send to customer

Follow up with sales team about quotation approval

Accurately analyzing and assessing statistical data

Acknowledge to sales department, finance and customer as well

handling a high volume of customer enquiries whilst providing a high quality of service to each caller

Proceed for sales order thru GP & AX and forward procurement department

Tracking sales orders to ensure that they are scheduled and sent out on time

Effectively communicating with customers in a professional and friendly manner

Ordering and ensuring the delivery of goods to customers

Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents

Contacting potential customers to arrange appointments

Resolving any sales related issues with customers, Completing the administrative needs of the Sales Department.

Xpress Agencies Pvt Ltd, (Freight Forwarding & Clearing Agent)

Karachi, Pakistan

March 2005 to January 2016

Senior Sales Executive

Operation Asst. Executive

Responsibilities from day of strar:

Helping customers understand features of packages.

Updating daily.

Advising customers on the care of purchased Services.

Arranging deployment and coordinating with Ops Departments.

Providing basic technical advice and solutions.

Dealing with customer queries, complaints and satisfying customers accordingly.

Taking key decision which helps in achieving the company goals in the long run.

Interaction with customers. Receiving orders, processing sales and managing customer complaints & issues.

Working closely with customers, colleagues and third parties to ensure smooth Installations to deadlines.

Maintaining report daily/weekly/ monthly /Quarterly.

Maintain and build relationships with customer to solidify business relations. Ensure all complaints are handled efficiently, satisfactorily and professionally in accordance to the Company standards.

Responsible for product marketing in rural areas.

Providing total quality service which resulted in increased levels of customer satisfaction and contributed to the achievement of company goals.

Visit to clients for resolving disputed issues.

Deal with general day to day queries in an efficient and professional manner.

Followed up the clients for timely submission of outstanding payments.

Handling projects are below mention:

1. Soorty Enterprises (Pvt.) Ltd.

2. Gul Ahmed Textile Mills

3. Afrooz Textiles

4. Pak Denim Mills

Computer Skills:

Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, and Microsoft Outlook Express.

Personal Information:

Date of Birth March 19, 1974

Marital status Married

Language Skills English & Urdu

Saudi Resident Permit Transferable

Iqama #: 240-***-****

Nationality: Pakistani

Contact this candidate