DONNABELL PALDAS ASILO

BLK ** LOT ** PHASE *C LUWALO ST KAUNLARAN VILLAGE, NAVOTAS CITY.

CONTACT #090********

Email address: acu0ur@r.postjobfree.com

OBJECTIVE: To help in progress of our Company as one of your employee for benefit of your company

by adopting developing, acting upon the best of my skills and experience in work.

WORK EXPERIENCE:

July 2015 – August 31,2015

Field Interviewer/Enumerator

DSWD-NCR NHTO

Cor Leragda Metro Manila

January 2014 – January 2015

College Instructor

Saint Amatiel Technological Institute

#13 Leono, Tanong, Malabon, City

JOB DESCRIPTION:

Rules and responsibility can handle 1st year and 2nd year College Student, To teach of College Algebra and Sociology at College Institute,Responsibility to teach and create school module and grades of student's, coordinates school activities. Maintains confidentiality of students records, Enforces regulations concerning student conduct and discipline for being Guidance Counselor. Assigns reasonable tasks and homework to students. Works cooperatively with school administrators, special support personnel, colleagues, and parents.

January 1, 2010 – December 31,2014

Customer Client Associate- Support Specialist (CSR)

Smart Communications- Fixed Wireless Broadband Operations

iPlus Intelligience.Network/ Curo Tecknica.

3/F L.V. Locsin Building Ayala Avenue cor Makati Ave

Makati City www.iplus.com.ph

JOB DESCRIPTION:

Customer Service Representative Outbound calls,Aftersales Fixed Wireless Broadband, inform all Client or Customer regarding the schedule for installation of SmartBROband Internet Connection (Scheduler and Relocation Scheduler) they have 3 Region Luzon, Visayas and Mindanao. I will assigned to MANILA GROUP.Outbound customer service representatives work with a company's established customer base. They make calls to customers who have questions or concerns related to their purchase experience or product use and when problems arise on customer accounts, Contractual Admin monitoring of contractor and clients.also can handle compliance or complaints ( ex. no id's of installer,money matter, behavior and discipline,NO SHOW or late installer).Outbound reps are often problem solvers. They make calls to customers who have previously indicated a need for help with technical problems. Inability to install and use a product or technical problems are common reasons for calls

June 7, 2010 – Aug 8, 2011

Admin Asst./Customer Sales Team/ Data Analyst

Coca Cola Bottlers Phil. Inc. (OTIS)

Perez, Sese, Villa & Co.

3rd Floor CLP Building 372 Cabildo St. Intramuros Manila

JOB DESCRIPTION:

Currently Customer Service Outbound Agent / Encoder / Data Analyst under my supervision in the NKAD Directorate of CCBPI for almost 1 year and 2 months. I can attest that Mrs. Asilo is an exceptional employee who always meets the requirements and delivers outputs on time. She is a conscientious worker and has good interpersonal skills. She is also very proficient on the use of Microsoft Excel and SAP. To provide Daily Fillrate of NKA Accounts Per Channel extract from Coke One Sales Monitoring with proficient knowledge and good analytical ability : able to handle pressures while maintaining focus: adept working in Microsoft office Applications, Analyst and other Computer Literacy they also monitoring Delivery to the respective account’s from LOGISTICS (SALES OFFICE). Do adhoc task as required by the CDM’s /GCDM’s relative to Fillrate of their specific Accounts for the Business Review and good Communication Skills .I am positive that she will be an asset to your department.

.March 09,2009- Sept 8,2009

Data Analyst

Coca Cola Bottlers Phil. Inc. (OTIS & BURGUNDY)

Mirof Resource Inc.

7th Floor 172 Philox Bldg Salcedo st, Legaspi Village Makati City

May 20, 2008 – Dec 3,2008

Customer Service Representative

MERALCO CALL CENTER ( HEAD OFFICE)

Mirof Resource Inc

7th Floor 172 Philox Bldg Salcedo st, Legaspi Vill Makati City

JOB DESCRIPTION:

Inbound calls at the MERALCO CENTER, assist customer regarding to our complaint such as billings. Reconnection, suffrage of electricity.. Especially NO POWER electricty to the respective areas..and will do the report given by the caller/ customers satisfaction.

October 07, 2007- Jan 31,2008

Local School Board Teacher ( 1ST Year and 2nd Year)

Kaunlaran High School

Bangus St. Navotas City

JOB DESCRIPTION:

Rules and responsibility can handle 1st year and 2nd year High School Student, To teach of Social Studies and create school module and grades of student's, coordinates school activities. Maintains confidentiality of students records, Enforces regulations concerning student conduct and discipline for being Guidance Counselor. Assigns reasonable tasks and homework to students. Works cooperatively with school administrators, special support personnel, colleagues, and parents.

EDUCATIONAL BACKROUND:

VOCATIONAL: NOVEMBER 11,2009

Barista restaurant and Coffee Shop Service

Leading to food and Beverages Services NCIIITESDA

COLLEGE: Graduate April 04,2007

Bachelor Secondary of Education Major in HISTORY Navotas Polytechnic College Bangus St. NBBS Navotas

SECONDARY : 2002-2003

Caloocan High School 10th Ave Caloocan City

ELEMENTARY: 1995- 1996

Navotas Elementary School ( Central)

Los martirez st. Navotas City

GENERAL QUALIFICATION:

Language and Degree of proficiency

English: Moderate

Filipino: Fluent

KNOWLEDGE IN SOME COMPUTER OPERATION:

Ms Windows, MS Word, Excel, Power point, Access SAP Program, Browsing

SKILLS:

Encoding, Teaching, Computer Literacy, Data Analyst.

SEMINARS:

Phillipine Long Distance Company

March 2006

KKK Agents Workshop (Product Knowledge and Quick Selling Techiiques)

Innolab Building 2nd Floor Rm 201, Boni Ave Mandaluyong City

National Statistic Office ( Manila)

July 24,2007

2007 Census Population ( Enumerators training)

4th Floor City Hall of Navotas

Basic of Microsoft Word and Excel for High School Teacher

October 13,20007

Team Building Workshop ( SECRETARY OF SAMAKANA ORG)

Feb 9- 10, 2008

Inter- island Building Fishfort Complex Navotas City

PGMA TESDA Finishing Courses Old Call Center Agent NCII

April – May 2008

Fortune Building Pasig City ( MIROF RESOURCES INC.)

PERSONAL QUALIFICATIONS:

Blood Type : Positive +B

Age : 31 years old

Birth date : May 19,1983

BirthPlace : Navotas City

Civil Status :Married

Nationality : Filipino

Height :5’1

Weight : 130 lbs

Mother Name : Doris Cruz Paldas

Occupation : Decease

Father Name : Demetrio V. Paldas Jr.

Occupation : Auto Mechanic

Name of Spouse : Francis Pascua Asilo

CHARACTER REFERENCE:

1.Daisy Arriola

Shift Supervisor

Smart Communications (QUEZON AVE. QC)

CP#0919.220.4653

2.Jean Caldona

College Instructor

13 Leono, Tanong, Malabon city

Tel# 351-4993 / 487-9404 / 450-0920

3.Gerallyne T Galinea

Service Delivery Manager

Iplus intelligient Network ( also known as CURO TEKINIKA.)

CP#0918.946.4494

CERTIFICATION:

I HEREBY CERTIFY THAT THE KNOWLEDGE MENTIONED IS TRUE AND CORRECT ACCORDING THE BEST OF KNOWLEDGE.

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