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Customer Service Assistant

Location:
India
Salary:
15000
Posted:
May 31, 2016

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Resume:

CURRICULUM VITAE

SHAILESH MADHUKAR TORASKAR

**/* ****** ******, ****** WADI,

ROOM NO –D/X/50

OPP BHATIA HOSPITAL,

TARDEO,

Mumbai – 400 036

Mobile no. 959-***-****

E-mail Address- acu0t9@r.postjobfree.com

OBJECTIVE

To secure a challenging position where, I could get ample opportunities to utilize my talent and professional skills for the growth of the organization, as well as for the steady development of my career.

1) Ace Elevators

Designation – Account Assistant & C.S.E. (Customer Service Excutive)

Period :- 01st March 2014 to as of date.

Job Profile :-

Related Elevators

● Review of the Elevators work, Mantaining Service Report, Follow up Maintenance service contract,preparing the

Quotation as per request,sending the same to the customers with better offer and follow-up.

● Handling the customer`s issues releated Elevators and arrange the engineers for field works.

Related Accounts :

● Handling all account works like Receiving Cash,preparing pay-in-slips & maintaining database of banking cheques

Received during the day and depositing the same into Bank.

● Solving the queries ing account, updating it in the system and finalized the same.

● Preparation of MIS daily basis.

2) KOTAK MAHINDRA PRIME LTD.

(CAR FINANCE)

Designation – Assistant Manager

Department – OPERATION

Period – 22nd Aug. 2007 to 20th Feb. 2014.

Job Profile - :

● CASHIER – Receiving cash of AUTO LOANS.

● APPLICATION LOADING-New Car, Used Car & Personal Loan.

●PRE DISBURSEMNT CHECKING OF NEW CAR, USED CAR & PERSONAL LOAN.

●PAYMENT- File conversion and making Wholesale Payment, RTGS, NEFT & Cheque Payments (Dealer Payment, Brokerage Payment, Volume Brokerage Payment and SIP Payment)

●Making Excel Sheet of file & Repayment dispatching to CPU.

●Maintaining ANNEXURE B.

●Making BRV

Work Experience:-

3) ICICI Bank Ltd Under RAOG Dept. (Retail Asset Operation Group) Mumbai.

Designation – Executive

Period – 01st Oct 2003 to 16th Aug. 2007.

Job Profile:-

* CASHIER:

● Receiving Cash Of AUTO,CD,TW,PL,CV,HOME,CREDIT CARD PAYMENT AND TFL PAYMENT.

*DISBUSEMENT:

● Responsible for delivering sound and prompt disbursal of loans.

● Document scurity for files sanctioned from credit dept.

● Checking legal documents & stamping valuation.

● Checking authorised signatures and approvals for important documents.

● Pointing out deviations from the file as per the loan criteria in accordance

With the policies lay down.

● Maintaining Turn around Time for files disbursed.

● Solving critical queries and follow-up with department concerned.

● Preparation of MIS and sending it to central opreation.

* BANKING :

● Doing reconciliaton of Mumbai disbursement as well as collection & PDC accounts and its sub location

And updating it in the system.

● Preparing pay- in-slips & maintaining database of Banking cheques received during the day and deposit-

Ing the same into Bank.

● Sending outstation cheques and their respective details to the concerned departmens.

● Receving Bounce cheques from clearing house and bounce marking in the system.

● Handling reconciliation of cash transactions at branch on daily basis.

●Maintaining proper accountability of DRE cheques & receipts.

●Solving recon cases and critical queries raised by collections and central operations.

● Preparation of MIS and sending it to central operation.

EDUCATIONAL QUALIFICATION

S. S. C. Passed in March 1995

H. S. C. Passed in Oct. 1997

Completed B.Com in 2004 from Mumbai University.

ADDITIONAL QUALIFICATION –

Diploma in office Automation & Graphics from Computer Institute.

MS-CIT Basic in Computer.

Computerized accounting Tally 4.0,5.4,6.3

PERSONAL DETAILS :

Date of Birth :- 27th Aug 1979.

Marital Status :- Married

Languages Known :- English, Hindi & Marathi.

Hobbies :- Dancing & Playing Cricket, Table tennis& Chess.

Date-

Place- Mumbai

Signature

(SHAILESH M. TORASKAR)



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