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Administrative Assistant Customer Service

Location:
Toronto, ON, Canada
Posted:
May 30, 2016

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Resume:

Anju Jindal

Richmond Hill, ON

Phone: 647-***-**** Email: acu0io@r.postjobfree.com

Administrative Assistant

Summary of Qualifications

Possess 5 years of administrative experience in a multicultural front desk setting

Reputation as a calm and sympathetic individual with strong ability to use good judgment during emergency situations while working independently

Ability to carry out administrative and clerical tasks to support the work of staff

Strong communication skills, both written and oral

Strong organizational skills coupled with keyboarding skills over 50 WPM, reliable with strong work ethic

Ability to pay strong attention to detail and deadline oriented

Excellent interpersonal, communication, documentation, skills with the ability to work well with patients, families all level of staff and the community.

Demonstrates a commitment to customer service when dealing with Colleagues, Volunteers and other member of the community and public

Demonstrated Pattern of good attendance

Team player and self-motivated.

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Relevant Experience

Assistant to Unit Secretary (Volunteer) Labour and Delivery- Mackenzie Health 2010-2014

Maintained documentation, completed ultrasound and other lab reports for patients

Received phone calls on a multiline telephone and directed to appropriate recipients as well as collected mail

As directed by Unit Secretary, wrote clear name of medicine on forms for patients

Organized and maintained center filling system following strict confidentiality guidelines

Adhered to behaviors and values consistent with Mackenzie Health’s Commitment to Care

Used computers and related equipment to book appointments, and complete referrals

Teaching Assistant Supervisor among Friends Day Care 2008-2009

Helped children with their homework, gym and craft work

Performed activities with kids to improved their Cognitive & Motor skills

Interacted with the parents regarded their child’s performance

Maintained records for the children enrolled in day care program

Receptionist (Internship) True North Nutrition 2007-2008

Ensured that data entry was accurately and completed in a timely manner

Completed large amounts of filing, organizing, photocopying to make sure Managers had documents they needed

Monitored and ordered stationery supplies, print supplies and toners before a shortage

Utilized interpersonal skills to develop professional relationships with patients and co-workers

Volunteer (Pre operation Clinic) North York Hospital 2005-2006

Organized and managed front desk reception in a busy clinic

Assisted staff, patients and their families with directions to relevant appointments and sections of the hospital

Was able to effectively follow directions in emergency situation as directed by medical staff

Collected and prepared specimens for laboratory analysis

Education

Medical Terminology Certificate

Red Cross Canada 2014

Bank Teller Certificate

Toronto District Board of School 2005

Medical Transcription Certificate

Global Information Technologies LLC 2000

Major in Political Science

MKP College Dehradun, India



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