Jill Howell

Cell: 404-***-****

Email: acu0im@r.postjobfree.com

QUALIFICATIONS:

Work well without supervision

Excellent with customer support services

Skilled at learning new concepts quickly while working well under pressure

Experienced with MS Office

Ability to prioritize and remain focused on the essence of an issue

Outstanding planning and organizing skills

Friendly and Good Attitude at all times

Manage multi line phones

EXPERIENCE:

12/14 present Fine Dining Server

The Piedmont at Buckhead S.R.G

Serve meals to residents a nd g uests i n d ining room in a professional manor Folds dining room linens and prepare tables

Presents menu and answers questions/makes suggestions regarding food and service Writes orders on checks and enters all required billing information Relays orders to kitchen and s erves courses from the kitchen and service bars Assists in keeping dining room well stocked and well m aintained 4/14 12/14 S erver

Mellow Mushroom

Assisted guests with making menu choices in an informative and helpful fashion Appropriately suggested additional items to customers to increase sales Regularly checked on guests to ensure satisfaction with each food course and beverages Consistently adhered to quality expectations and standards 8/11 present P roduction Assistant/ Actor (seasonal position) A tlanta, GA Chambers of Horror

Assisted Director and Producer in operations of both sets and live acts Organized, filed, and completed employee paperwork Provided exceptional customer service to all guests Other responsibilities included: sales, merchandise inventory, special effects makeup and acting 4/13 4/14 Server

Galaxy D iner. Atlanta, GA

Delivered exceptional, friendly and fast service

Accurately recorded orders and partnered with team members to serve food and beverage Skillfully anticipated and addressed guests’ service needs Answered questions about menu selections and made recommendations when requested 8/11 6/13 E vent S taff A tlanta, GA

C.S.C. Atlanta

Provide professional and courteous customer service Responsible for crowd management and guest conflict resolution Facilitate safe and efficient entry and exit of all guest and workers 4/11 6/11 Missions Guide/Activities Guide C opperhill, TN The Eagle Adventure Company

Guided for horseback riding, tubing, and Blue hole excursion trips Facilitated group/team building exercise

Enhanced campers’ tour experience with informative dialogue on local history 9/10 10/10 A ctor/Makeup Artist (seasonal position) A tlanta, GA Chambers of Horror

Acted in character at all times during hours of operation Applied special effects makeup to actors in a timely manner 10/09 8/10 C ustomer Service Representative Valdosta, GA Fresh Beginnings/ E Lead CRM

Marketed and upgraded existing and potential customers to newer products Resolved Customer complaints and issues

Made outbound calls to automotive customers

Completed follow up surveys with customers

Provided excellent customer service

EDUCATION:

2002 Cross Keys H.S. C ollege Prep. Atlanta, G.A. 2002 2008 V aldosta S tate U niversity Criminal Justice Valdosta, G.A.

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