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Sales Customer

Location:
New York, NY
Posted:
May 30, 2016

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Resume:

RONALD JOHNSON

Elmont, NY *****

acu0gk@r.postjobfree.com 917-***-**** www.linkedin.com/RonaldJohnson BROADCAST PRODUCTION PROFESSIONAL

Production Sales Camera Operation Editing Master Control Tech-savvy, willing to learn new products and procedures and committed to continually expanding knowledge base. Effective leader and mentor with exceptional communication, presentation and team-building skills, ‘thinking on feet’ under pressure while managing high- priority deadlines. Dedicated and highly efficient, proven in effectively trouble shooting problems and building customer relationships, delivering spectacular results. PROFESSIONAL EXPERIENCE

TIME WARNER CABLE, New York, NY 1990 – 2015

Master Control Operator, Broadcast Operations

Propagate, maintain and facilitate all aspects of video-on-demand content from all network television stations, as well as all major cable providers. Execute commercial insertion spot- deliverables for tri-state area footprint.

• Maintained 100% client / customer satisfaction record throughout tenure, developing highly productive working relationships with all vendors such as: Arris, Sea Change, Ericsson, Divicom and all cable affiliates and TWC team members.

• Ensured all local commercial spots aired properly, maximizing sales revenue for all advertising buys.

• Partnered with team members, outside service-groups and technical support staff from other departments, addressing, resolving and closing pending tickets on technical issues and minimizing customer impact resulting from open trouble tickets.

• Oversaw quality control for all content and implemented programming changes for XML data errors from network providers, stopping revenue loss and reducing customer trouble tickets, eliminating Video On Demand ordering errors, lessening customer complaints and lost revenue.

• Facilitated priority last-minute changes to playlist by changing metadata to current spots or adding new sponsors, allowing advertising buys to be aired during event for maximum revenue.

• Addressed and solved technical issues with major networks of live sporting events and award shows, enabling smooth broadcast of event.

NEW YORK CITY MARATHON, New York, NY 2014

Official Event Photographer, Freelance

Collaborated with all other media and press outlets to capture the days events of marathon runners crossing the finish line. Photos were then placed on official website for purchasing. MACY'S, Herald Square, New York, NY Seasonal, 2014 – 2015 Sales Associate, Men’s Designer Suits

Engaged customers and assisted in suit selection and coordinated accessories to maximize customer tastes and close sale. Placed product on selling floor to enhance foot traffic and generate sales of merchandise.

RONALD JOHNSON acu0gk@r.postjobfree.com PAGE TWO ADDITIONAL RELEVANT EXPERIENCE

Advertising Sales Assistant, WNWK 105.9 FM, New York, NY Audio Visual Coordinator, BLACK FILMMAKERS FOUNDATION, New York, NY Production Intern, WFAN SPORTS RADIO 66 AM and BROADWAY VIDEO, Queens, NY EDUCATION

Bachelor of Fine Arts (BFA), Television and Radio, Brooklyn College, City University of New York, Brooklyn, NY

TECHNICAL PROFICIENCY

Sea Change Digital Insertion Servers Arris VOD Movie Servers

Media Path AMS Asset Management Tilt Rack Robotics Automation System

PESA Routing System Non-Linear Editing

Final Cut Pro 7 Microsoft Word

Sony DSR 570 Cameras Video Production Specialist VOLUNTEER EXPERIENCE

9/11 MEMORIAL MUSEUM, New York, NY 2014 – Present

Volunteer, Visitor Services Department

Work as host-liaison in all areas of Memorial and Museum exhibit, as needed, as well as greet and engage patrons and guests presenting historical facts about all exhibited artifacts. THE VICTOR CRUZ FOUNDATION, New York, NY 2014

Volunteer Liaison

Worked in Halloween Land, Spooky Sports and Science Fair Benefiting Boys and Girls Club of America. Worked in confines of selected stations assisting in setting up for event. Interacting with all staff members, organizations and servicing 600 children with station exhibits. AWARDS AND PROFESSIONAL AFFILIATIONS

2006 Spirit Award, Excellence in Video Production, Mount Moriah AME Church, Men’s Fellowship

Photographer / Videographer, 2010 IFP Film Festival, IFP Film Week

Member in good standing, National Association of Broadcast Employees and Technicians

Certified Producer, Editing and Studio Production, Queens Public Television, Queens, NY



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