DANIEL AMARRA GUARDIAN

Blk * Lot ** Ph * Sec * P*000

San Jose Del Monte Bulacan

Contact No: 090********

E-mail address: acu0a5@r.postjobfree.com/acu0a5@r.postjobfree.com

PLDT – Infocom

Customer Service Representative

November 2009 – August 2010

Duties and Responsibilities:

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.

Sky Cable Corporation

Data Encoder

515 G. Enriquez St., Vergara

Mandaluyong City, Metro Manila

September 01, 2010 – November 15, 2011

Duties and Responsibilities:

Accurate interpretation, compilation, and entering of data in the computer system.

Proper analysis and verification to ensure data integrity.

Storing correct information in the desired database locations.

Completion of the required task within the desired deadline.

Maintain confidentiality regarding the information being dealt with.

Essential Skills Required: Data analysis and interpretation skills. Computer management skills. Speed and accuracy with attention to detail. Ability to meet deadlines.

Asiapro Cooperative

Facilitator/ Loan Processor

Asiapro Central Bldg, #70 San Rafael St., Kapitolyo, Pasig

August 24, 2012 – September 17, 2015

Duties and Responsibilities:

Providing quality service to internal customers through undertaking risk assessment analysis of various types of lending proposals;

Assessing the credit worthiness of client

Responsible for checking, sorting and compiling data relevant to loan applications.

Plays an important role in the estimation of liabilities as well as the assets relevant for processing customer’s loan applications.

2004 – 2009 Bachelor of Science in Public Administration

Eulogio Amang Rodriguez

Sampaloc, Manila

1994 – 1998 Lakandula High School

Manila City

1988 – 1994 Francisco Benitez Elem. School

Manila City

Age:

35

Date of Birth:

March 22, 1980

Gender:

Male

Civil Status:

Single

Height:

5 ' 3 "

Weight:

63 kgs.

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