Christina L. Flores RN, MSN-FNP

***** **** ********* **. 817-***-****

Houston, TX 77044 acu06e@r.postjobfree.com

REGISTERED NURSE SUMMARY

Motivated, personable, and experienced registered nurse and business professional with tenured history of pediatric/adult nursing experience and management of multiple departments in the healthcare industry. Talent for quickly recognizing and understanding the need to set goals and carry a vision for quality care and customer service. Flexible and versatile under pressure remaining calm during difficult situations. Strong ability to work with all levels of professionals as well as patients and families to reach positive outcomes. Accustomed to handling sensitive and confidential information relating to employees and patients.

PROFESSIONAL EXPERIENCE

Texas Children’s Hospital, Houston 06/2015 – present Texas Children's Hospital in Houston, TX is ranked nationally in 10 pediatric specialties. Texas Children's Hospital is a 595-bed children's general facility with 25,966 admissions and 113,586 emergency room visits. Patient Care Manager-Neurology/Neurosurgery/EMU Selected Accomplishments:

Improved staff moral through team building, staff interactive meetings, and individual 1:1 times

Active member in redesign of hiring process for RN staff

Active member of hospital redesign of PCA training

MD Anderson Cancer Center Children’s Cancer Hospital, Houston 02/2014-06/2015 MD Anderson has ranked as one of the top two cancer centers in the nation by U.S. News & World Reports for the past 25 years. The hospital sees more types of cancer than any other children’s hospital in Texas. Children, teens and young adults get cancer care tailored to their age, size and development. Registered Nurse/PICU & Inpatient Unit

Selected Accomplishments:

ONS Chemotherapy Course

Pediatric Fundamental Critical Care Support Course

MD Anderson Pediatric Oncology Didactic Course Completion

Cook Children Medical Center, Fort Worth, TX 07/2012-02/2014

Cook Children's Medical Center is ranked nationally in 5 pediatric specialties with 302-bed children's general facility with 11,939 admissions in the most recent year reported.

Registered Nurse Emergency/Level II Trauma

Selected Accomplishments:

Special Projects Team member, redesigning patient flow to improve service –once workflow goes live it is projected to decrease patient wait times to 2.00 hours which is just above national benchmarks

Quality Improvement council member, recent project increased medication scan rate from 46% to 90%

Children’s Medical Center, Dallas, TX 07/2009-05/2011

Children's Medical Center is the fifth-largest pediatric health care provider in the nation, is licensed for 595 beds, and has more than 50 subspecialty programs.

Manager PICU

Selected Accomplishments:

Implemented multidisciplinary team rounds

Introduced bedside medication error review that improved administration processes and staff education needs which resulted in EMR documentation changes 3 major revisions/ Staff needed reeducation related to proper scanning patient arm bands and medication/reeducation of what a titration order is and to titrate critical medications safely (epinephrine, insulin drips, sedation and pain medications

Initiated CLBI bundles reducing infection rate to 4% from previous year’s 12% rate.

Applied Lean Process improvement resulting in improved specimen collection process and improved working relation with in-house laboratory – decreased specimen label errors to 0 per month and lost specimen average of less than 1 per month.

Registered Nurse Specialty-ED/PICU/CVICU

Trauma Nurse Team leader and new employee preceptor

Selected Accomplishments:

Ran mock code scenarios throughout hospital

Member of education and quality improvement counsel teaching PALS monthly

Verification and remediation of staff skills

Emerald Health Services, Marina Del Rey, CA 10/2005 – 05/2009

Emerald is a premier healthcare staffing company offering temporary staffing services to hospitals and long-term assignments to registered nurses.

Contract/Travel Nurse-California & Arizona

Registered Nurse-PICU/ED/HemOnc/BMT

Selected Accomplishments:

Management requested contract extension resulting in long term contract employment at Lucile Packard Children’s Hospital and Phoenix Children’s Hospital

Kaiser Permanente, Sacramento, CA 03/2004-05/2005

Kaiser Permanente offers comprehensive, affordable health coverage plans for individual & family, Medicare, employers, and large group.

Assistant Service Line Manager Pediatrics

Selected Accomplishments:

Lead diabetic clinic in Sacramento to achieve designation of diabetic center of excellence

Improved diabetic follow-up care and disease management in teenage population

Extended Chemotherapy hours to meet increased patient needs

Established positive working relationships with union steward employees

Acquired CPON certification

Provided Chemotherapy Treatments, Assisted in Oncology Conscious Sedation Procedures

Bond Clinic, Winter Haven, FL 08/2003-03/2004

Bond Clinic is made up of over 40 physicians encompassing 20 specialties. Bond Clinic was one of the first businesses in downtown Winter Haven.

Director Clinical Services

Selected Accomplishments:

Centralized appointment scheduling and triage to improve care access to patients

Initiated mock emergency response to improve patient outcomes and faster transfer to local hospital

Lead laboratory through successful CLIA inspection resulting in renewal of continued lab services

Planned, purchased, and operationalized a PACs filmless radiology system

Texas Gulf Coast Medical Group, Houston, TX 03/2002-08/2003

Texas Gulf Coast Medical Group is a multi-specialty group located in Webster, Texas just south of Houston.

Director Clinical Services

Selected Accomplishments:

Project lead for the opening of three new specialty practice sites working with newly hired physician specialist, nursing, lab, radiology, purchasing and credentialing departments

Renegotiated Laboratory fees resulting in a $25,000 reduction in annual clinical costs

Kelsey-Seybold, Houston, TX 1997-2002

Kelsey-Seybold is Houston’s largest and most renowned private multi-specialty physician group. Kelsey-Seybold Clinic cares for more than 400,000 patients each year.

Clinic Administrator

Selected Accomplishments:

Centralization of appointments and triage calls to improve timely communication to patients and families

Changed process of allergy injections resulting in patient safety which received Board recognition

EDUCATION

Walden University-MSN-Family Nurse Practitioner

University of Houston –Leadership and Management Certification Program

Our Lady of the Lake University-MBA/MHA

Otterbein College-Bachelor of Science in Nursing

Completion of the Pediatric Fundamental Critical Care Support Course

CERTIFICATIONS

CPEN

PALS Instructor

TNCC Provider

ACLS Provider

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