Marquette Taylor

**** * ******* **** *** *

Orlando FL, 32822

Phone: 407-***-****

Email: acu05s@r.postjobfree.com

Objective:

To secure a position within an organization which will offer growth and advancement

Qualifications:

-Accustomed to working in a fast paced environments with the ability to think quickly and successfully.

-Demonstrates strong communication and listening skills and ability to establish rapport with clients

-Excels at multitasking with completing projects within time and budget constraints

-Superior management skills and a team player

-Excellent computer skills with proficiency in MS Word, Excel, Access, Spread Sheets and Power Point

Experience:

2012-2015 Concordville Nissan & Subaru, Route 202, Concordville, PA, 19331

Sales and Leasing Consultant

Anticipate sales and expenses goals monthly and annually and prepare departmental operating budget.

Hire, train and monitor automotive sales employees and process and monitor commission sheets and payroll.

Determine and upgrade in compliance with Federal and State laws affecting automotive sales.

Support salesmen to set realistic and aggressive monthly targets and support deal closure and approval.

Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.

Recommend color, model and equipment based inventory needs.

Direct staffing, performance evaluation and training for effective functioning of sales and service programs.

Review and monitor customer preference and operational records to focus automotive sales efforts.

Consult with department heads for advertising services and securing equipment and customer information.

Discuss with prospects on equipment needs and advise on type of automotive equipment to buy.

Handle retail related concerns and coordinate with salespeople to close vehicle purchase deals.

Responsible for purchasing, appraising and managing inventory.

Forecast annual dealership sales by estimating total vehicle sales and operating profits and new and used sales department expenses.

Hold scheduled sales training and meetings to plan and implement automotive sales objectives.

Respond to customer complaints and ensure highest level of customer satisfaction.

2010- 2012 Towne Air Freight Elizabeth N.J

Operations Supervisor

-Work with operations manager to define requirements for operations and ensure that the implementation of new strategies and initiatives to effectively meet or exceed these requirements as well as customer expectations.

-Assigns duties and monitors work completion for accuracy.

-Manages performance continually; develops associates by providing training and coaching.

-Maintains a safe work environment and fosters a positive team dynamic, resolving employee relations issues and administering corrective action as required.

-Lead start-up activities with cross functional teams

2006-2010 Beavex Mt Laurel N.J.

Operations Supervisor

-Manage terminal operations for day-to-day delivers

-Implement key company initiatives

-Evaluate overall operations and develop monthly reports for customers and upper

Management

-Maintain high standard of performance and quality control in regards to customer material

-Responsible for effective use of company management tools-Courier Base, track and trace technology, scanners, palms, and Nextel’s

-Collaborate with corporate, managers and staff members in order to implement polices, procedures, goals and objectives.

2004-2006 Joseph Strong Chester Pa.

Assistant Service Manager/Dispatcher

-Providing vision, leadership and direction to the department staff

-Developing business strategies

-Implementing action plans to meet operational goals and objectives

-Sales administration

-Dispatching

-Customer service, small contract bids and billing

2001-2004 Carey Limousine International Philadelphia, Pa.

Dispatcher Supervisor

-Responsible for scheduling

-Tracking and routing of contract drivers

-Fleet management

-Inventory, bookkeeping, accounting and collections

-Customer service

-Business strategies

Education:

Howard University, Washington DC 1986-1988

Associates of Applied Science –Business Administration

Interests:

-Transportation, Warehousing, Customer Service,

References:

Upon request

Contact this candidate