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Customer Service Manager

Location:
Texas
Posted:
May 31, 2016

Contact this candidate

Resume:

Edward Canamar

*** ******* **

Houston Tx, *****

832-***-****

acu043@r.postjobfree.com

Summary Qualifications:

4years+ of supervisor experience. Reliable and dependable with own transportation. Able to work under pressure or by own. Shift flexibility. Great Customer service skills, time management, decision making and analytical skills. Positive, optimistic and willing to learn from everyone in my team.

Education:

High School 1 yr

-(UANL) Universidad Autonoma De Nuevo Leon

Monterrey, Nuevo Leon

Computer ( 2 years)

centro computacional monterrey

Monterrey, Nuevo Leon

Extra Certifications:

JJ KELLER ASSOC.

3003 Breeze wood Ln

Neenah,WI

-Fork lift Certified (221-BCS) (15911)

2015-2018

Work History:

Houston Plating & Coatings (1989-2002)

http://www.houstonplating.com/

1301 Georgia

South Houston, Texas 77587-0418

Phone: 713-***-****

by vice president Eric Turner

Spray Coatings Department Leader

Job Description:

-Technical lead for Division and Corporate needs as related to paints, coatings, related processes, and environmental aging.

-Both conducts and guides technical staff in the testing of materials and products through standardized and unique test programs.

-Coordinates/prioritizes related test lab activities.

-Coordinates with Manufacturing Staff on enclosure coatings processes.

-shiping reciveng load, unload trucks,cars, vans, pull up orders packaging, wrap up

- Customer services

-Provides guidance on audits and Standard Work for Operations.

Petro Incorporation (2002-2011)

Monterrey, Nuevo Leon, Mexico

Gas Stations Manager

Job Description:

-Management of employees and facilities of 17 gas stations, made sure that shipments of gasoline arrived on schedule.

-Determine stock needs, interact positively with vendors and customers, monitor receiving goods, maintain inventory and minimize waste and pilferage.

-Hire employees to attend the gas stations

-Manage employee salaries, schedules, vacations and time off.

-Accountability of sales, gas stations maintenance.

-Assure each gas stations compiles with safety and hazardous certifications.

Houston Plating & Coatings (1992-2002)

http://www.houstonplating.com/

1301 Georgia

South Houston, Texas 77587-0418

Phone: 800-***-****

713-***-****

Manager of the Spray Coatings Department

Job Description:.

-Supervises and coordinates activities of all associates in the powder coating: hiring, training, assessing and evaluating performance, and initiating corrective actions.

-Plans work force utilization, space requirements, and work processes / procedures.

-Analyzes and resolves workflow issues and serves as a resource for associates in solving problem resolution

-Estimates production times, staffing requirements, and related costs to provide information for management decisions.

-Educates and enforces company policies and procedures

-Promotes a safe work environment and enforces safety rules and regulations.

-Stays current on developments in powder coating applications, techniques, and equipment

-Tracks employee productivity, attendance, issues, etc.

-Processes reports, disseminates information, and completes required daily data entry.

-Analyzes and resolves workflow issues and provides problem-solving solutions.

-Estimates production times, staffing requirements, and related costs to provide information for management decisions.

-Educates and enforces company policies and procedures

-Promotes a safe work environment and enforces safety rules and regulations.

-Schedules the department to meet the needs of the assembly group and to maximize the efficiency of the powder coating line.

-Confers with other management, engineering, and other staff regarding manufacturing capabilities, production schedules, and other considerations to facilitate production processes.

-Other duties as assigned by Plant Manager.

Extra Skills:

Languages: Spanish & English

Microsoft Office programs (Excel, Word, Outlook & Power point)

Multitask

Punctual

Flexible with work schedule

Fast Learner

Electrical tool knowledge

Measuring tool knowledge



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