Ramesh Swarna

Cell: 407-***-****

* acu022@r.postjobfree.com

www.linkedin.com/pub/ramesh-swarna/1/b00/3a1

SENIOR PROGRAM MANAGER

Proven program manager with close to twenty one years of experience in IT project management, architecture, and consulting. Possessing exceptional subject matter expertise in SAP implementations, upgrade and support projects, coupled with international exposure, establishing large scale projects while maintaining long term relationships and accomplishing changing priorities.

KEY COMPETENCIES / STRENGTHS

Systems development and Integration

Program Management, Planning & Budgeting

Global Project Management

Executive Level Consensus Building

Leadership, Team Building, and Development

Corporate Training/Mentoring

Executive Core Qualifications

Technical Sound Applications Establishment

Client Relations & Negotiation

PROFESSIONAL EXPERIENCE

Consumers Energy Jackson, MI, USA Mar 2013–Present

Program Manager Consultant

Lead estimates, planning, design, build, test, deployment, readiness, training and post production warranty for smart metering initiatives like deployment, billing, interactive communications,remote disconnect/reconnect, customer programs like Dynamic Load Administration, paygo and select a due date

Managed schedules, critical path, dependencies, milestones, communication, reporting/status and compliance

Managed resources in a Multi-Vendor environment Backend (SAP), MDM(iTron), HE(iTron), Analytics(Grid Director), ESB(Tibco), DLA & DPP Customer Programs(Honeywell and Lockheed Martin)

Managed projects with both business and technology components and bridge discussions within IT, business and vendor organizations

Strong attention to detail with the ability to quickly identify and resolve data issues/needs as well as provide clear direction to team members

Verify all implementation compliance documentation is complete and appropriate approvals have been obtained to move to production

Driven methods adoption and act as experts in how to create the team deliverables most cost effectively

Facilitate sharing of best practices, peer reviews to help team in creating deliverables on budget, on schedule and with the appropriate quality.

SAP Modules in RFP : SAP Utilities, SAP AMI

Budget Size of Project: $32 M USD

Geographic Disbursement of Team: Canada India and USA

Foamex Inc media, pa Mar 2012–Mar 2013

EDI Program Manager Consultant

Spearheading all tasks related to EDI implementation life cycle, Testing, Cutover and Deployment, Inbound Order (850), Order Acknowledgement, Ship Notice (856),Invoice(810), Planning schedule forecast(830)

Completed EDI design and development thru proper leadership resulting in the project going live on time and saving at least 15% of additional costs from extension of project timelines

Develop program/project/phase plans and estimates through negotiations with the client

SAP Modules Installed: Sale & Distribution (SD) Financials (FI) Material management (MM) Quality Management(QM), Production Planning(PP)

Budget Size of Project: $10 M USD

Shred-it Toronto, Canada Mar 2011–Feb 2013

Technical program manager Consultant

Spearheaded all aspects of the project management life cycle, and administer Data Quality Management Product

Designed and implemented Data Cleansing strategies utilizing interns resulting in lower cost and better end results

Identified continuous and productivity improvement opportunities – maximized reuse, minimized redundancy, and streamlined activities which resulted in saving at least 30% of additional costs from every rollout

Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.)

Supported the creation of the solution Implementation Plan and coordinated the cut-over/implementation using the plans as a guide

SAP Modules Installed: Sale & Distribution (SD) Financials (FI) Human Resources (HR) Supplier Relationship Management (SRM) Customer Relationship Management (CRM)

Budget Size of Project: $20M CAD

Geographic Disbursement of Team: Canada USA Austria Germany Belgium UK Luxembourg France

HCL Axon Dallas, TX Jul 2010–Feb 2011

Solution Architect Consultant

Provided project solutions for Regional Water Authority & TXU Energy

Served as lead project manager for rapid resolution of defects, creating plans for project to go live in three months

Earned distinction as key management resource for saving a water utility project in Jeopardy of going live

SAP Modules Installed: SAP Utilities, CRM 7.0

Budget Size of Project: $10M USD

Geographic Disbursement of Team: Puerto Rico USA

Accenture Retail Business Services Vancouver, Canada Feb 2010–Jun 2010

Solution Architect Consultant

Lead the RFP (request for proposal) submissions for utility companies throughout North America

Capitalized on industry expertise in optimizing oral presentations for SAP technical areas

Utilized SAP custom development best practices in tracking business process gaps and providing solutions

SAP Modules in RFP : SAP Utilities, SAP AMI

Geographic Disbursement of Team: Canada India and USA

Enbridge Gas Distribution Toronto, Canada Nov 2007–Dec 2009

Technical Program manager Consultant

Directed the SAP technical team around Romania, Austria, India with staff of more than 70 in complex design activities

Manage and develop team business/domain/application/platform technical competency coverage - cross training, succession planning . This resulted in development of 1000+ objects within 7 months of project timeline

Designed over 350 batch jobs such as mass activities, interfaces, and reports to run in less than 12 hours

Scheduled, assigned, and tracked deliverable signoffs for deliverables owned by the team – approvers/reviewers, peer reviews, audits, etc.

SAP Modules Installed: SAP Utilities, CRM 2007

Budget Size of Project: 120 Million CAD

Team Size: 150

Geographic Disbursement of Team: Canada, USA, India, Romania and Austria

Pilgrims Pride Dallas, TX Sep 2006 –Oct 2007

IT Applications Manager

Built and applied effective IT strategy that brought in new technologies to SAP such as Webdynpro & SOA architecture

Hosted the ECC 6.0 upgrade with overall internal IT resources delivering project on time and under budget

Identified and managed issues and risks and acted as an escalation point within the team

SAP Modules Installed: Sale & Distribution (SD), Financials (FI), HR, Supplier Relationship Management (SRM), Customer Relationship Management (CRM), Production Planning (PP), Plant Maintenance (PM)

Budget Size of Project: 2 Million USD

IBM Dallas, TX Jan 2001–Aug 2006

Development Manager

Managed projects for Stanley Security Solutions, Panasonic, Delta Airlines, Cadbury Schweppes, Entergy Power Corporation, Nokia, Raytheon, Avaya Communications, and Tetra Pak.

Recognized for winning a $20M long term outsourcing contract (with Panasonic) with limited resources

Lead the design & development of market data exchanges between Entergy Power Corp. and ERCOT

Efficiently accomplished engineering, management, and designs for interfaces between Cadbury Schweppes and I-MANY rebate calculation engine

Scheduled, assigned, and tracked deliverable signoffs for deliverables owned by the team – approvers/reviewers, peer reviews, audits, etc.

Universal System Technologies Orlando, FL Apr 1998 –Dec 2000

SAP Developer

Member of SAP technical team at orange county public schools and broward county public schools

Designed and developed RICEFW objects in various SAP modules.

Developed Technical specifications from functional specifications by working closely with functional team members

Data software research company Chennai, India June 1995 –March 1997

Mainframe Developer

EDUCATION

B.E. (Hons) Electrical and Electronics, Birla Institute of Technology and Science, Pilani, India

PROFESSIONAL DEVELOPMENT

SAP Utilities AMI, SAP Reporting

SAP Supply Chain, Sales and Distribution, Human Resources and Financials

SAP SRM, CRM, Plant Maintenance and Planning, SAP Fiori, BRF+

Fundamentals of Project Planning

Fundamentals of Integrated Product Team Leadership

Leading Technical Professionals

TECHNICAL SKILLS

System Blueprint Requirements

Technical Roadmap Development

System Custom Development

System Data Conversion

System Integration and Test

System Reporting

System Analysis and Monitoring

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