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Customer Service Technician

Location:
Grosse Pointe, MI
Posted:
March 09, 2016

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Resume:

Dorian Cowan

313-***-****

313-***-****

actvmg@r.postjobfree.com

OBJECTIVE

To obtain a full or part-time position as a Plumbing Apprentice/Technician, Chemical Operator Handler, Pipefitter, Production Assembler Technician, Hi-lo and or Bobcat Driver, Customer Service Representative, Merchandiser, or Warehouse Technician. I can use my expertise to satisfy the company as well as the customer(s). If I'm hired within you corporation then the company will receive a tax break; because I live in the empowerment zone.

EMPLOYMENT HISTORY

Roto-Rooter/Tradesmen International Inc. 01/2014 – 06/2014

Duties include sewer work, plumbing, pipe fitting, digging maintenance technician, writing up invoices for the customers after completing a plumbing job, all plumbing responsibilities apply.

Phoenix Personnel Temp Agency 02/2013 – 01/2014

Ployflexor Inc. & Amane Sugar Refinery Co., Taylor, MI

Ployflexor working on an assembly line producing parts for Chrysler & GM. Amane Sugar Refinery Co., Hi-lo Driver, & Bobcat driver, dumping sugar into a large processor machine for packaging.

Commercial Plumbing Construction/Warehouse Technician 08/2012 – 01/2013

Trillium Construction Co., Dearborn, MI

Commercial plumbing construction building maintenance jobs in various cities. All plumbing maintenance applies.

Plumbing, Pipefitter Apprentice Technician, 09/2010 – 08/2012

Plumbing Professors Inc., Canton, MI

Responsibilities include sewer work, plumbing, pipe fitting, digging, maintenance technician, deliveries, customer service satisfaction, when completing a plumbing job.

Landscaping Technician, 06/2007 – Present on call

Phelps Landscaping Co., Detroit, MI

Responsibilities include working as a Landscaping Technician. Cutting the grass planting flowers, maintaining all the customers' lawns in a professional manner. Filling orders concerning certain project received by my boss Mr. Phelps. Utilizing my customer’s service skills for all the clients that need service in landscaping project and regular maintenance. In the winter time I use a snow blower, etc. This is sometimes a seasonal job I perform when the company needs assistance.

Carpentry, Production Assembler, Woodcutter & Plumbing Tech., 06/2006 - 09/2009

Barnabas Youth Center Program, Detroit, MI

Duties include working as a Carpentry, Production Assembler, Wood Cutter, & Plumber Technician in the dept., filing orders concerning certain projects received in the office on a daily basis. Utilizing incoming calls, entering confidential information for all the clients that purchase orders with their credit cards. Helping them to decide on the correct merchandise needed by request.

QUALIFICATIONS

I have quality customer service skills, plumbing & pipe fitting apprentice registration issued by the State of MI Plumbing Board. I am registered under the State of Michigan Department of Energy, Labor, & Econ Growth Bureau of Construction Codes. Bobcat and Hi-lo Driver.

I have a silver medal of good performance from Randolph Technical VOTECH Center, I am on the Honor Roll at Finney High School, my GPA is a 3.45. I like helping out people because I have a caring heart. I also have knowledge on computers.

SKILLS AND ABILITIES

I have five (5) years of plumbing, pipe fitting, merchandiser, production technician; & I am also good in construction work. I have knowledge of quality control, manufacturing process & procedures, good teamwork & communication(s) skills. I have quality customer service skills, in plumbing & pipe fitting apprentice, Bobcat & Hi-lo Driver, etc.

REFERENCES UPON REQUEST



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